Ultimate Mats (www.ultimatemats.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for your review! We're glad to hear you received your WaterHog Fashion Diamond mats quickly. We appreciate your business and are pleased that our fast service met your expectations. We hope you enjoy your new mats, and we look forward to serving you again!
Easy ordering, excellent follow-up and prompt delivery. Great products.
Reply from Ultimate Mats2026-08-05
Thank you for your wonderful review. We're glad to hear that you found the ordering process easy and that our follow-up and prompt delivery met your expectations. We appreciate your kind words about our products.
Thank you as well for all of your orders for the WaterHog Eco Elite Classic Mats. We truly appreciate your continued business and support, and we look forward to serving you again!
Great customer service. I really appreciate the willingness to help and prompt correspondence.
Reply from Ultimate Mats2026-08-05
Thank you for your kind review! We're delighted to hear that you had a great experience with our customer service. Providing helpful support and prompt communication is something we strive for every day, so it's wonderful to know it made a difference. We truly appreciate your business and look forward to helping you again whenever you need us.
C
Curtis · 1 review · Experienced 2026-07-29 ·
★★★★★
I like the quality
I like the quality, it is thick and also the design is soo cute :))
the design was soo nice and the quality is thick. i ordered another once for my mom's room :)
E
Erik · 6 reviews · Verified · Experienced 2026-07-13 ·
★★★★★
Great customer service
Great customer service, great mats .
Reply from Ultimate Mats2026-07-21
Thank you for the great review! We're glad to hear you had a positive experience with both our customer service and your WaterHog Eco Premier Classic mat. Providing high-quality mats backed by excellent support is what we strive for every day. We truly appreciate your business and look forward to serving you again in the future!
Thanks so much for the awesome review! Really glad you're loving the Classic Solutions Entrance Mats and that our team took good care of you. Reviews like this make our day — thanks for taking the time to share it!
Thank you for your prompt delivery. I've purchased 3 water hogs and have been very happy with all of them. I wanted to get my grandson and his wife a house warming gift and thought a water hog mat would be just the thing. Ordered a 48" and got a 44", ordered a khaki color and received an unattractive brown. Water hog mats are great - but - I am not happy with this order.
Reply from Ultimate Mats2026-07-02
Thanks for ordering with Ultimate Mats. Glad we had prompt delivery, but I want to make sure you receive what you ordered and are 100% satisfied with your purchase. The size would appear to be correct; the 4ft x 2.3ft has an approximate size of 44.65 in x 27.25 in, with a tolerable manufacturing size variance of 3-5% as stated on the product page.
As for the color, the factory may have shipped the wrong color. I have sent you an email requesting a picture to clarify the situation. The image on the website may differ slightly from the actual product due to monitor differences. That’s why we offer free color samples.
Again, thanks for ordering from Ultimate Mats, and I look forward to your reply to my email so I can ensure you are 100% satisfied with your purchase.
D
Dave · 4 reviews · Verified · Experienced 2026-07-01 ·
★★★★★
Water hogs mats are great. Having the option for smooth or dimpled backing is key for solid or carpeted floors.
First, the Waterhog carpets are great. Secondly, customer communication regarding timing of deliver was awesome!
Thank you for your feedback! We're thrilled to hear that you're impressed with the quality of your Super Berber Entrance Mat. We appreciate your support and hope it serves you well for years to come.
D
DB · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Good customer service communication
Good customer service communication, mats shipped much faster than originally estimated. Top quality mats that should last us a long time.
Reply from Ultimate Mats2026-06-10
Thank you for the great review! We're glad to hear our team kept you informed throughout the process and that your WaterHog Eco Grand Premier mats arrived sooner than expected. It's also wonderful to know you're pleased with the quality. These mats are built for long-lasting performance, and we appreciate you choosing us for your facility. Thanks again for your business and feedback!
Outstanding Quality and Unmatched Customer Service
I couldn't be happier with my purchase! The mat is absolutely top quality. What truly set this experience apart, though, was the customer service. It's rare to find a company that delivers both an exceptional product and an exceptional customer experience, they exceeded my expectations on both fronts. I highly recommend them and would not hesitate to purchase from them again!
Reply from Ultimate Mats2026-06-10
Thank you for the wonderful review! We're thrilled to hear that you're happy with the quality of your Super Berber mats. We take great pride in creating products that look great, fit perfectly, and stand up to everyday use.
We're especially grateful for your kind words about our customer service. Providing a smooth, helpful experience from start to finish is just as important to us as delivering a high-quality product, so it's rewarding to know we exceeded your expectations. Thank you for your recommendation and for choosing us. We truly appreciate your support and look forward to serving you again in the future!
Ultimate Mats' customer service is topnotch. I wish every business had this same support. They made it easy to want to buy more, and they have competitive prices. The quality and aesthetics of what we ordered is exactly what we wanted. Thank You!
Reply from Ultimate Mats2026-05-29
Thank you so much for your wonderful review! We're truly grateful for your kind words about our customer service. Our team works hard to make every experience a positive one, so it's incredibly rewarding to hear that we made the process easy and enjoyable for you.
We're also delighted that you're happy with the quality, appearance, and value of your order. Knowing that the products met your expectations means a lot to us. Thank you for choosing Ultimate Mats—we look forward to serving you again in the future!
The Hog Heaven Fashion 7/8in mat is the kitchen mat on which I feel secure
The edges of the Hog Heaven Fashion 7/8in - 2ft x 3ft (24in x 32in) mat lie flat - I don't trip over the corners.
The mat stays where it's put - It doesn't skid across the floor.
The mat is easy to clean.
Thank you for your timely delivery.
Reply from Ultimate Mats2026-05-29
Thank you so much for your kind review! We're thrilled to hear that your Hog Heaven Fashion mat is providing the comfort and stability you need in the kitchen. Knowing that the edges stay flat, the mat stays securely in place, and that it's easy to clean is exactly what we hope for our customers.
We're also glad your order arrived quickly. Thank you for choosing our mat and for taking the time to share your experience—it truly means a lot to us!
E
Erik Day · 1 review · Verified · Experienced 2026-04-22 ·
★★★★★
The mats look awesome thank you guys!
Reply from Ultimate Mats2026-04-30
Thanks for the great review! The design of your Underdog Tattoo looked awesome. Thanks for sharing.
M
Matthew Collins · 3 reviews · Experienced 2025-12-19 ·
★★★★★
I bought a custom mat for my front door…
I bought a custom mat for my front door and it looks amazing. It fits the space perfectly and the color is exactly what I saw on the website. It really pulls the whole entryway together. I've already had neighbors ask where I got it!
J
Jared · 3 reviews · Verified · Experienced 2026-03-30 ·
★★★★★
Great product, even better service
The people at Ultimate Mats helped me find exactly what I needed. My mat seems sturdy and durable and I think it looks great. I expect it will serve me for many years.
Reply from Ultimate Mats2026-04-06
Thank you for the thoughtful review. We’re glad our team could help you find the right WaterHog Classic mat and that you’re happy with the quality and look. It’s designed for long-term performance, so it’s great to hear it’s meeting expectations. We appreciate your support and are here if you ever need anything.
We received what we ordered in a timely manner without any issues. The ordering process was simple. Our logo printed on the final product matched our order. Quality of the mat was excellent. Perfect for our home gym. The price was competitive.
Reply from Ultimate Mats2026-03-31
Thank you for taking the time to share both your product and service feedback—we truly appreciate it.
We’re glad to hear the ordering process was smooth and that your Super Berber logo mat arrived quickly and exactly as expected. It’s great to know the quality, print accuracy, and value all met your expectations, and that it’s a perfect fit for your home gym.
We appreciate your support and are grateful you chose us for your custom mat.
Blown away by the product. Customer service during the order and design process is fantastic.
Reply from Ultimate Mats2026-03-31
Thank you for your kind words—we truly appreciate you taking the time to share your experience.
We’re thrilled to hear you’re blown away by your Prestige Logo Mat and that our team provided fantastic support throughout the order and design process. Delivering both a great product and a smooth experience is exactly what we strive for.
Thank you again for choosing us—we’re grateful for your business!