UpRight Law is an online consumer law firm headquartered in downtown Chicago. We are on a mission to increase consumer access to justice through the use of cutting edge technology, world class customer service and proven legal strategies never attempted at scale.
Is UpRight Law legit?
UpRight Law (www.uprightlaw.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 25% give 1 star; The business has replied to 57% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-06.
Customer service,,,,, upright law I would recommend them to my friends and family I had no problems with them their customer service was very good,,,,, the attorney Chelsea Was amazing and helpful and always answered my questions at any time that I would text or call her I appreciate and I'd like to thank you very much everything''
Reply from UpRight Law2022-04-12
Margaret, thank you so much for this amazing review. We will share this with your attorney. Please let us know if you have any questions.
Wayne McCook was very helpful as he guided me through the process. When it came down to the hearing, he walked me through the questions I would be asked. I would recommend him gladly to anyone considering the bankruptcy process.
Reply from UpRight Law2022-04-12
Terresa, we appreciate this wonderful review. We are happy to know your experience met your expectations. If you have any questions don't hesitate to reach out.
I was told I could put my plan on hold until April after losing my job. I called today to speak with someone and was told I’d have to pay all these fees to start up again and before I could even finish my sentence I was hung up on! Great customer service (sarcasm.)
Reply from UpRight Law2022-03-30
Dezire, We want to apologize for your negative experience with our firm. We are here to help our clients and give the best customer service. Someone will be reaching out to you to address your concerns. We look forward to speaking to you!
This firm is a racket to take from individuals that are in financial crisis. I contacted this form to file a Bankruptcy but before i could speak to an attorney an intact person took my information to see if I qualified. I reported all of my income including commission. During this call she requested payment at least 3 or 4 times. In her error she forwarded the wrong information to the Attorney. I received a call 3 or 4 days later from the Attorney and at that time she said i made too much money and couldn't file at this time. I canceled my account and it took 2 weeks for someone to call me about my refund. Once I spoke to someone he told me that I owed them $643 that would be subtracted from my payment. He said it would be 45 days before they could mail a check to me.
Since I am seeking a bankruptcy I need the remainder of my money to pay my bills. I feel taken advantage of and devastated. This firm should not be able to do this to people.
DO NOT CALL THIS FIRM...IT IS A RACKET and they prey on financial desperate individuals.
Reply from UpRight Law2022-03-28
Hi Strella, While this review does not accurately depict the events that transpired, we apologize we were not able to assist you at this time. Should you need anything in the future, please feel free to contact Client Services at 312-940-8113.
TERRIBLE TERRIABLE TERRIBLE! Assigned a good lawyer but no support at the main office. A bunch of robots and no personality bottomfeeders. Bottom line is they have my money now and don't give a crap! Run now while you have a chance. The lawyer I was assigned quit midway (never notified) because firm only pays them pennies. Hire a local not global lawyer and tell these punks to f/off!
Shawn
Reply from UpRight Law2022-03-28
We want to apologize for your negative experience with our firm. We are here to help our clients and give the best customer service. Please do not hesitate to reach out at 312-940-8113 if you need further assistance.
The law firm was always prompt and responsive. Time from initial contact with Upright Law to discharge was right at 6 months. Could not have gone more smoothly.
Reply from UpRight Law2022-03-16
Aaron, we appreciate you sharing your experience and this amazing review. We are happy to help!
I like to thank the Lawyer and staff member for helping me through this time in my life. I was treated well and my issues have been resolved. Thank Upright
Reply from UpRight Law2022-03-15
Thank you so much for this amazing review and sharing your experience. We will share this with your attorney and staff. Please let us know if you have any questions. We are happy to help!
Hi ur services were great had no issures Wayne and Taylor great ppl too work wth I was walk threw wth lots help from every body in ur office I have nothing but great things too say about u guys ty again for great work u all gave too me I wish u all well in week's and days ahead of u
Reply from UpRight Law2022-02-17
Franklin, thank you so much for this amazing review. Please let us know if you have any questions. We are here to help!
My experience with upright law was quick and easy once I payed my bill through your payment plan. I am very satisfied with my Lawyer who was very thorough in the way he handled my case and explained things to me.
Reply from UpRight Law2022-02-17
Marie, thank you so much for sharing your experience. We will share this information with your attorney. If you have any questions please let us know at 312-940-8113.
Not knowing what to expect, the process went extremely well. People were friendly and helpful and understanding during our difficult time. Advice and various tools to move forward were helpful.Thanks
Reply from UpRight Law2022-02-18
Frank, we appreciate you sharing your experience and this amazing review. Please let us know if you have any questions.
We are proud to say the upright law firm , is
a team of lawyers you can trust. I and my wife
are pleased to be client's and our Atty. Boone
was there for us all the way.
Dr. Michael and Paula Sampson.
Reply from UpRight Law2022-02-14
We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!
My experience with UpRight Law,has been very pleasant and constructive. I've learned a lot from them about bankruptcy. My lawyer was very practical and professional explaining what I needed to do. Thank you for helping me.
Reply from UpRight Law2022-02-10
Rhonda, We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!
Had a terrific experience with upright law. My attorney was very professional with walking me through step by step on the process and keeping in contact with me on what was needed on my part
Reply from UpRight Law2022-02-10
Raymond, Thank you so much for sharing your experience and this amazing review. We are happy to help!
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