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usb-flashdrive.com

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102 reviews

4.9102 reviews
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About usb-flashdrive.com

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Website
www.usb-flashdrive.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
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About this business

USB-FlashDrive is one of the world's leading suppliers of customizable memory sticks. Quality is without question our number one priority, and that's why all our models include Grade A memory chips and are checked at least 5 time before being delivered to your door.Our range includes 100 models, all of which use Grade A memory chips and are RoHS compliant - In fact, all of our USB Flash Drive housings are made from recycled materials.

Is usb-flashdrive.com legit?

usb-flashdrive.com (www.usb-flashdrive.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-09-03.

What people say

They did a great job with our design

They did a great job with our design, and it was delivered on time according to schedule. There was a small glitch with customs and FedEx, we had to fill out and send a form, but it only caused a 1 day delay. My advice: since these items are being shipped from Hong Kong, leave extra time for any delay that may happen with customs. The 3 customer service agents I worked with were all very helpful and timely with replies, either by phone or email. Will definitely use again!

Reply from usb-flashdrive.com2018-11-19

Hi Gail, We are glad to hear you are happy with the product and service we provided. We do apologise for the FedEx glitch. As with any product there is always a small chance of a delay, we wish we could deliver all the goods personally. We hope we made the process as smooth as possible for you and look forward to hearing from you soon for your next order. Kind regards Shelley Love

Buying process was straight forward

Buying process was straight forward and smooth. Package arrived in a shamble of a box from China... good thing my purchase wan’t fragile.

Reply from usb-flashdrive.com2018-11-19

Hi Kathi, Many thanks for bringing this to our attention. We pride ourselves on customer service and delivering a great product so it is important to receive feedback so we can look into processes and make improvements where necessary. We have been using FedEx for around 10 years now and very rarely we see any damaged packages We will look into the packaging used for this shipment and ensure our supplier uses more sturdy boxes and plastic wrap for future orders to ensure this does not happen again. I would like to sincerely apologise for any inconvenience caused and I do hope this does not effect any future orders you would want to place to with us. Please let me know if any drives are missing or damaged and I will have them replaced right away. Kindest Regards, Rosie Richards

Very Happy!

Very easy to work with from the quote stage through order and delivery of product.

Reply from usb-flashdrive.com2018-11-19

Hi Mike, Glad to hear you were happy with the product, we hope to hear from you again soon. We appreciate your feedback. Kind Regards, Shelley Love

Great company to work with

Super helpful, very friendly, easy to work with. Very professional in all aspects. Was able to take me jpg files and make clear, precise art work with pantone colors. Ordering was easy. Delivery of product after approval of proof was under 10 days. Very pleased with the entire transaction.

Reply from usb-flashdrive.com2018-11-19

Hi Donald, Thank you for your lovely review. We strive to deliver within 10 working days and made the order process as simple as possible. Hope to hear from you again soon. Kind Regards, Shelley Love

They were thorough and put up with my…

They were thorough and put up with my changes and additions. A pleasure to do business with. Might want to have someone answer the NY phone number more often.

Reply from usb-flashdrive.com2018-11-19

Hi John Many thanks for bringing this to our attention, we appreciate the feedback as it is a great way to improve our service. We do apologise for missing your phonecalls, that must have been super frustrating for you. We will make sure to work on this in the future. Kind Regards, Shelley Love

USB-flashdrive makes ordering painless

USB-flashdrive makes ordering painless! I truely enjoy working with your staff. My order was placed without effort and delivery time was amazing. Everyone loves these new flashdrives with the keychain attachment. Thanks so very, very much for all you do to get my order our quickly and accurately! Jane Crady Catholic Charities Disaster Response

Reply from usb-flashdrive.com2018-11-19

Hi Jane, It is great to hear everyone loves the drives. The twister drive is our most popular model, such a classic! Thank you so much for your lovely comments. Kind Regards, Shelley Love

Extraordinary Service

Shelley was awesome in assisting me through the process of ordering flashdrives as I changed the inscriptions several times!! The end product was amazing!! Outstanding service and production!!

Reply from usb-flashdrive.com2018-11-19

Hi Chris, Thank you for the kind comments. It is great to hear our process is working, we want to make sure you are 100% happy with the design before we produce a sample, so changes are welcome :) Kind Regards, Shelley Love

The drives were created and shipped…

The drives were created and shipped quickly. Our logo looks great and the price was incredible. Never purchasing these from Staples again.

Reply from usb-flashdrive.com2018-11-19

Thanks for your kid words Gary! We hope to hear from you again soon. Kind Regards, Shelley Love

The quality was phenomenal

The quality was phenomenal. Our company owner was very impressed and proud to hand these out to our customers. The lead time was very quick. Your staff took time to ensure that this was EXACTLY what we wanted. It truly exceeded our expectations.

Considerate and helpful.

I worked with Shelley in the States, and eventually Rosie in the UK. Both were excellent customer service people. Shelley stayed late one night to accommodate a late submission because she remembered my deadline, but also the importance of including all files on the drive. One thing: tell your sales representative if you want to waive the signature at delivery. I didn't realize I should have done this, and it delayed delivery for a day.

Look no further

Look no further. USB-Flashdrive provides an excellent service & product. From Sales to Graphics (mock-up) to Shipping Coordination to Content Loading to End Product the workflow is seamless. Professionals all the way. I ordered 100 USBs with a 12-minute video uploaded. Both my client and I are very pleased.

Great customer service and…

Great customer service and communication. Went above and beyond with the design and the flash drives came with a little something extra that the other sites didn't include. Everything arrived as good as expected. Thank you!

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