Varsity Base (www.varsitybase.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
I really don't want to give the company 1 star because my order for almost $400 for my son that supposed to been here before graduation was sent to another address other then the address on my order and the company only offered to reorder and resend with a $20 store credit that store doesn't sale items less then $100. Highly disappointed for my first purchase
great service and it came just the way I expected it to if not better
Jacket is amazing. Exactly as ordered.
From order to delivery VB was constantly updating me without being prompted to do so. In addition, all of my jackets were custom orders and each fit perfectly. I couldn't be happier with my shopping experience
Really good varsity creation company. How do we recommend?
Great product, service, and speed
Best communication ever. I orderd from overseas. Off course I had many questions and concerns, but their CS was diligent and even got me a lot quicker than expected. The best. Thanks again
So, They stated their "Phone number is clearly stated on their home page"....Again with the misinformation, just plain lying!!! I have given my number to them several times with no response. They are now stating that the original jacket was a mistake on their end and I should have never received it...Really after getting 5 emails asking how I liked my jacket and if I could write a review about my experience...If a company doesn't have a phone number or physical location that can be verified DON'T PURCHASE!
I’ve never done anything like this before, getting a jacket custom made online & being able to design it myself but I can say varsity base was soooooooooooo nice through the entire process down to my requests & when I told them it was for my graduation shoot they were so understanding about what I wanted & needed! When i got the jacket I was shocked like SHOCKED the quality, the feel & my designs were PERFECT down the patch that they put on the side of my jacket!!! I was so happy & I still am!!! Varsity base thank you!! So appreciative of yall work & quality ❤️
Had constant communication with someone as to what was going on when they started my project when it was mailed out
Contacted varsity base by email and was told the mistake of Coloer of year would be fixed it was correct in order with details but still received the wrong color when jacket arrived
Amazing experience, high quality item, responsive team and met our quick turn around deadline. I would order again in a heartbeat you can’t go wrong!!! Love!
Beautiful! Only reason I’m giving a 4 star is one of the patches was upside down .
Ok got my second jacket i got to be fair to you guys,you got a good product. Like some people said on here say communication not that greatest and delivery time is a next story by its self.... but i pay all this money which is well over 500$ to have 1 patch out of 7 dull with barley any colour which makes no sense . If you ran out of ink at least refund that and don't put it on. Again I questioning ordering anything which I had a next jacket I was going to place a order. I know you guys could do better hopefully you correct this slight mistake. Good day
Hi Sheldon, Thank you for giving us another chance and for the honest feedback — we really do appreciate it, the good and the constructive. We hear you on communication and turnaround, and we're actively working on both. On the dull patch: your original artwork contained a gradient, and you chose our embroidery option for the patches. Embroidery uses solid thread colors, so gradients can't be reproduced the way they appear in a digital file — in those cases, our team color-matches as closely as possible using the threads available. It's not an ink issue or a shortcut on our end; it's a limitation of the embroidery process itself. The good news: we can absolutely reproduce that exact patch — gradient and all — using our digitally printed patch option, which holds full color detail. Our team will reach out directly to walk you through the options and make this right. Thanks again for the fair review and for trusting us with a second jacket.
Great. Will definitely order again!!
Short review. Strong message. We love hearing you’ll be back.
Was perfect!!! Was everything he wanted!! Turned out amazing
Jacket was everything I wanted and more. The quality is top notch. Also got a custom patch logo which came out perfect. If you’re looking for custom jackets look no further. Varsity base was great and the jacket came within the estimated timeframe
Great quality jacket! Looks great!
This is the second personnalized item i order Great follow Great talk with team Clear for delay and delivery And great product
103 reviews matching