Growing stronger together!
I keep my entire body of work on Vimeo, and I really appreciate the storage and performance upgrades over the years. Thank you!
About Vimeo
Data updated- Website
- www.vimeo.com
- Category
- Electronics & Technology
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/61)
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Is Vimeo legit?
Vimeo (www.vimeo.com) has a 2.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What people say
I have been on vimeo since 2010
I have been on vimeo since 2010, it is so sad that change the operation thta much in this time, is now compleat diferent
I am simply trying to put together…
I am simply trying to put together gallery and embed it into my wix website. Showcase forces me to add all the extra formatting. Gallery embed options are limited
Forcing us to pay £4,080pa from £340
Forcing us to pay £4,080pa from £340 because we are a business with only 1 month's notice. We only use a tiny amount of storage and bandwidth. This is a disgrace and a dreadful way to treat a customer of over 10 years. They know how difficult it will be to update links and identify embeds. The discount they then offered after I complained is still over 2x the current amount. This is so unethical and harmful to small companies.
Watch out
were forced to upgrade the account and faced a mutlifold price increase. when we didn't upgrade our entire account was sent on hold.
Vimeo does a great job with user feedback
Vimeo has such a great job incorporating user feedback lately. I'm proud to have contributed in that, and impressed with how curious the team was and how seriously they took my input.
Interface is not working
Interface is not working, too many updates that causes confusion, lagging interface.
1500% fee increase
Just received an email from them saying that they were going to charge $4800 a year instead of $300 for my account. Closed it immediately. What a horrible experience.
Too expensive
The service is good, but it's too expensive.
Fradulent chatbot and I still am unsure of how to move from Business to Pro
I'm trying to find out if my content will be untouched (I don't need the 7TB; the Pro 4TB is enough) downgrading from Business to Pro. I'm left to chance deleting Business that re-upping to Pro, as per the website directions--not nice. Moreover, you referred my to a Chatbot run by "just Anwer." This entity had me fill out a form with credit card info, promising that i would be charged for an expert answer. Fortunately, Chase was on top of this fraud, which tried to charge me $65. I am extremely disappointed. Can't you folks afford to hire people for support.
Delighted Professional Customer for Many Years
I've been a paying Vimeo Pro (Or Advanced or whatever they're calling it now - lol) customer for many years and have been extremely happy with the service. The ability to customize the viewing experience for my content is exceptional (Showcases, privacy & embed settings, sharing, etc.). And I'm supremely happy with the livestreaming interface & functionality. It's the best in the business (and I've tried a ton of them). The ability to use my online Vimeo content in a live stream with on-the-fly adjustments, many guests, and professional graphic overlays, titles, lower 3rds, my own assets including PDF's and PowerPoints is fantastic. It ensures my streams are always solid because the video is coming from the cloud. It's also super easy for guests to join if I'm hosting anyone and it always works. I could continue but I'm pressed for time. In short, if you're a professional video creator of any kind and at any level, I don't think you can go wrong with Vimeo. It's feature set is comprehensive and, for what you get, the price can't be beat.
you are scammers and charged for new…
you are scammers and charged for new studio tariff without a permission
ask for a refund and they give it right…
ask for a refund and they give it right way , really appreciate it
Customer support is non existent
Customer support is non existent. We've been trying to contact them for help with a billing issue for over a month with absolutely zero response. We've tried everything and it's just *crickets* in return. We've been customers since 2014 but we now have to cancel because they no longer care enough to respond to critical customer support issues.
having difficulty embedding videos on…
having difficulty embedding videos on my website...
The Obon dance and original music was…
The Obon dance and original music was powerful as was the film.
Wrong account selection - Refund - no problem
I made an error and signed up for the wrong account. I thought I would be paying a monthly fee and could cancel at anytime. I got a shock when l was billed for 12months upfront! I emailed vimeo and got their chat bot. The bot arranged a full refund for me within 15 minutes and set me up with a free account. Impressive response time and happy with the outcome. Recommend
I have been using Vimeo for video…
I have been using Vimeo for video review and hosting for 20 years and I love this awesome tool.
Obscene price increase this year
At this years renewal the cost increased by 17 times with no notification that we could find. While the process of the increase was explained, I could see no justification/benefit for this in terms of the value of what we use.
I think AI at vimeo has taken over…
I think AI at vimeo has taken over and none of the functionality works (eg. simple search, adding videos to showcases etc.) anymore and you can't speak to a human to resolve it.