so fun
so fun and amazing do it again
Reply from Vivid Seats2026-08-04
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
About Vivid Seats
Data updated- Website
- www.vividseats.com
- Category
- Events & Entertainment
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 278 reviews
- Replies to negative
- 71% (22/31)
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Is Vivid Seats legit?
Vivid Seats (www.vividseats.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
Go Blue! U of M vs Michigan State at The Big House
Easy to obtain tickets. Fast service.
Reply from Vivid Seats2026-08-04
Thanks a bunch! We're happy we could make your experience a great one.
Replacement ticket
My originally purchased ticket never came but I got replacement tickets on the day of the concert.
Reply from Vivid Seats2026-08-04
Hi there! We’re glad our team was able to step in under our Buyer Guarantee and provide upgraded replacement tickets in the lower level so you could still make it to the concert. We appreciate your patience throughout the process and hope you had an amazing time at the show!
easy and quick buy
Reply from Vivid Seats2026-08-04
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
I haven’t received my tickets yet and…
I haven’t received my tickets yet and the vivid app says I have nothing upcoming or pending
Reply from Vivid Seats2026-08-04
Hi there! Our team reviewed your order and can confirm your tickets were successfully delivered through Ticketmaster. To access them, please download the Ticketmaster app and log in using the same email address associated with your order. Your tickets should appear in your Ticketmaster account from there. You may have also received an acceptance link by email to complete the transfer. Please let us know if any other questions come up!
Easy and worth the money
Easy quick and efficient
Reply from Vivid Seats2026-08-04
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Excellent Seller I got my tickets so…
Excellent Seller I got my tickets so fast! Great! And great prices.
Reply from Vivid Seats2026-08-04
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
I wish I would have gotten my tickets…
I wish I would have gotten my tickets instantly.
Reply from Vivid Seats2026-08-04
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Did not receive tickets
Reply from Vivid Seats2026-08-04
Hi there! Our team reviewed your order and can confirm your tickets were successfully delivered through Ticketmaster. To access them, please download the Ticketmaster app and log in using the same email address associated with your order. Your tickets should appear in your Ticketmaster account from there. You may have also received an acceptance link by email to complete the transfer. Please let us know if any other questions come up!
it was very good
Reply from Vivid Seats2026-08-04
We really appreciate your positive review. Thank you for choosing us!
Great I love it it is amazing app to…
Great I love it it is amazing app to get your tickets from
Reply from Vivid Seats2026-08-04
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Good service
Reply from Vivid Seats2026-08-04
We really appreciate your positive review. Thank you for choosing us!
Everything worked out great
Reply from Vivid Seats2026-08-04
Thank you for trusting us with your live event experience and for the high star rating!
No issues with purchase.
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
Easy peasy
Easy peasy. Received the tickets the same day.
Reply from Vivid Seats2026-08-04
Hi Teri, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Easy to use.
Reply from Vivid Seats2026-08-04
We really appreciate your positive review. Thank you for choosing us!
Easy to purchase
Easy to purchase, but can't link to download ticket.
Reply from Vivid Seats2026-08-04
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Everything
Reply from Vivid Seats2026-08-04
Thanks a bunch! We're happy we could make your experience a great one.
forced
vivid required me to put out a review. Super annoying
Reply from Vivid Seats2026-08-05
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Game time
Very easy to use
Reply from Vivid Seats2026-08-04
Hi Matt Pruitt, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!