Warwick Estates

I have been communicating with Rita…

I have been communicating with Rita over the past 2 days and she has been so helpful and resolved the issue very quickly, most impressed

Emma Fleming very helpful

Tracy was very helpful as there was…

Tracy was very helpful as there was some queries on the service charges notifications and email addresses.

Claire Lawrence was very responsive and…

Claire Lawrence was very responsive and helpful. Sorted out my problem straight away.

Excellent service and very helpful

Great service

Warwick Estates has been servicing our development for many years. I want to sincerely thank the property manager Kathryne and her team for their diligent support. ​

Prompt assistance

My call was answered promptly by Customer Care (Dylan). My payment to Warwick had been blocked by my Bank (Barclays) because they suspected it may be a scam. Customer Care assured me that the details of Warwick's new Bank were correct and confirmed them by email.

Good and Quick services from Warwick…

Good and Quick services from Warwick Estates Thank you very for good and quick services from Warwick Estates, especially Ashley Simpson, she is helpful and responds quickly to my query. Thank you very much

Warning - Don't allow them to manage very mess admin..

Their record keeping and accounts are not up to a professional standard. For years we have been repeatedly charged for things they should not have billed us for, and each time we have had to chase and remind them to correct their own errors — this should not be the responsibility of the leaseholder. Most recently, we raised a formal complaint regarding a late charge that was completely unjustified due to their poor communication. This is simply not acceptable from a property management company. Our biggest piece of advice to anyone dealing with Warwick Estates: do not rely on them to keep accurate records. Keep your own backups of every invoice, email and payment — you will need them. We are glad to be moving on and would strongly warn anyone considering signing up with them to think very carefully before doing so.

New bank details

Ashley easily explained the process of changing bank details for standing orders. Thank you.

Claire Lawrence immediately responded…

Claire Lawrence immediately responded to my query and got back to me as she said she would, to confirm further details.Excellent service.

Rita - 5 stars

Had a query, spoke to Rita, query was solved. Thank you, Rita!

Prompt reply to my request

Outstanding manager

Michelle Clargo, the senior property manager at Warwick Estates is outstanding in her work ethic. She responds promptly and fully to any questions. Dare I say it she is a one off in the world where people don’t bother to reply or fob you off. An absolute credit to Warwick Estates.

Great Customer Service and Care

Rita was empathetic and professional and tried with great earnest to help me with my issue with our account. This matter has now been resolved to our satisfaction and as agree with Rita

Confirmation of bank details

Query dealt with quickly and efficiently by Claire Lawrence

Tracy was very helpful and explained…

Tracy was very helpful and explained the process understandably

Emma had provided an Excellent customer…

Emma had provided an Excellent customer care service, and dealing with my questions swiftly! Mary

minor enquiry.

had a minor enquiry. The chat function was very quite simple and easy to interface with. Dylan the chap at the other end was super helpful and efficient. Overall a great experience.

Ashley is great