Warwick Estates (www.warwickestates.net) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.
Big shout out to Ashley S in Warwick Estates Customer Care. A very pleasant lady, very engaging, excellent listening skills, super helpful, and a great outcome!
A huge thank you from me!
Carolyn S
Reply from Warwick Estates2026-07-23
Thank you for your review! We're really pleased to hear about the great service you received.
J
Joe Z · 1 review · Experienced 2026-07-15 ·
★★★★★
Excellent online chat service
Excellent online chat service. Dylan was efficient and answered all my questions well.
Reply from Warwick Estates2026-07-23
Thank you for your review!
J
Julia Robinson · 9 reviews · Experienced 2026-07-14 ·
★★★★★
I contacted Warwick Estates and chose…
I contacted Warwick Estates and chose to text chat. I was very quickly connected to Claire Lawrence who easily answered my query. I have to send some info via email and I’m hoping that the query will be tied up easily.
Reply from Warwick Estates2026-07-23
Thank you for taking the time to leave a review. We really appreciate your feedback!
S
Sofa · 2 reviews · Experienced 2026-07-14 ·
★★★★★
Therese Armitage was very professional…
Therese Armitage was very professional & nice, she listened to my complaint & advised accordingly.
Reply from Warwick Estates2026-07-23
Thank you for your positive feedback, we're really pleased to hear about the great service you received.
P
Paul Habibi · 1 review · Experienced 2026-07-13 ·
★★★★★
Prompt response and all info I needed…
Prompt response and all info I needed supplied by Ashley.
Reply from Warwick Estates2026-07-23
Thank you for your review!
P
Patrick · 3 reviews · Experienced 2026-07-13 ·
★★★★★
Excellence with customer care
Had two issues, one very simple and one not so. However I spoke with Ashley and every thing sorted straight away. simple, easy and now I have nothing to worry about. Thank you so much
Reply from Warwick Estates2026-07-23
Thank you for your review! We're really pleased to hear about the great service you received.
c
customer · 2 reviews · Experienced 2026-07-13 ·
★★★★★
great service
I had a basic query but needed an answer promptly.
Kai Lyesam did exactly that and in a good timeframe !
Reply from Warwick Estates2026-07-23
Thank you for taking the time to leave a review. We really appreciate your feedback!
M
Marie · 9 reviews · Experienced 2026-07-13 ·
★★★★★
Spoke to Rita Lawrence on live chat
Spoke to Rita Lawrence on live chat. Query resolved within 30 seconds - very good service.
Reply from Warwick Estates2026-07-23
Thank you for your positive feedback!
H
Hicks · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Dylan is a star
Reply from Warwick Estates2026-07-23
Thank you for your review!
I
Iain · 1 review · Experienced 2026-07-10 ·
★★★★★
Dylan sorted out my login issues with…
Dylan sorted out my login issues with my two accounts and explained why i have two accounts - or should have.
the service was rapid and immediate.
Emma Fleming was very helpful and gave me the information I required.
Reply from Warwick Estates2026-07-23
Thank you for your review!
B
Bethany Gore · 1 review · Experienced 2026-07-10 ·
★★★★★
Live Chat
The live chat function is brilliant. Instant replies and you are actually speaking with a human rather than a robot! Dylan was really helpful and answered my query efficiently. Great customer service!
Reply from Warwick Estates2026-07-23
Thank you for your 5 star review!
S
SY · 1 review · Experienced 2026-07-10 ·
★★★★★
Customer Care Vinnie! Brilliant!
I emailed customer care regarding missing service charge invoices. My email was dealt with by Vinnie who replied quickly and provided the invoices. I also asked about ground rent as the company that was supposed to bill told me they weren't managing the development anymore and couldn't tell me who did. Vinnie provided this invoice too. Am pleased with the speedy service!
Reply from Warwick Estates2026-07-23
Thank you for your review! We're really pleased to hear about the great service you received.
My first time ringing Warwick Estates to enquire about a few financial issues as they have recently taken over the management of my property.
The young man i spoke to Dylan was more than helpful he was very knowledgeable re the current transition and he was able to answer all the questions i asked and very promptly sent an email of what the answers were to my enquiry for my records. I was very impressed with his service.
Reply from Warwick Estates2026-07-23
Thank you for taking the time to leave a review. We really appreciate your feedback!
J
James Chandler · 1 review · Experienced 2026-07-09 ·
★★★★★
Claire Lawrence was very helpful in…
Claire Lawrence was very helpful in supporting a number of questions and concerns I had. Very polite, professional and responsive.
From a professional point of view, after some research I realised that the management company we had been dealing with were taken over by Warwick Estates. It was very difficult to reach them by telephone so I did an online chat and was impressed by the way that Claire Lawrence dealt with my enquiry
Reply from Warwick Estates2026-07-09
Thank you for your 5 star review!
G
Gavin Harrison · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Vinnie was very helpful
Vinnie was very helpful, in supporting me getting set up on the Warwick estates Portal, and accessing the documents I required. Thanks Vinnie
Reply from Warwick Estates2026-07-09
Thank you for your review! We're pleased to hear your positive feedback.
A
ANP · 1 review · Experienced 2026-07-08 ·
★★★★★
Tracy was a breath of fresh air …BUT...
Tracy was a breath of fresh air today in assisting me to start unravelling the appalling mess which Warwick Estates have inherited from Anthem management. It is early days and we hope our leasehold estate will be unfit from the new management company.
2 weeks further on I am now changing my view of Warwick Estates - Tracy and the customer care team still seem to try very hard but were have had no contact after ten calls and five emails from the property manager nor their manager, both of whom have apparently come over from Anthem - no surprise there then.
Reply from Warwick Estates2026-07-09
Thank you for taking the time to provide feedback. We look forward to managing your development!
N
Natalie in Bucks · 3 reviews · Experienced 2026-07-06 ·
★★★★★
Rebecca Wheeldon was very polite &…
Rebecca Wheeldon was very polite & helpful sorting my query until it was resolved. She also kept me updated throughout.