Westminster Teak (www.westminsterteak.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Table is great; solid, stylish, and just as advertised.
Reply from Westminster Teak2026-06-16
Dear Andrew,
Thank you for your stunning review!
We are delighted to hear that you love the table!
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Been using your cleaning package for years and it never disappoints. Great product.
Reply from Westminster Teak2026-06-16
Dear Majted,
Thank you for your stunning review!
We are delighted to hear that our cleaning package has consistently met your expectations!
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Westminster Teak is a class act from ordering to the delivery! I ordered a table, chairs and a bench in the beginning of May. As promised - we had everything in time for Memorial Day weekend! As a bonus - I received a very generous Mother's Day discount which included free shipping. All of our furniture is beautiful! I am so happy I was lucky enough to find Westminster Teak. Special shout out to Alan W ... he was super easy to work with and really knowledgeable on all of the products available.
Reply from Westminster Teak2026-06-15
Dear PS,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help.
Warmest regards,
Alan Womack
Thank you for your review. We are pleased to hear that your delivery experience went smoothly.
We appreciate your business and hope you enjoy your Westminster Teak furniture for many years to come.
Kind regards,
Shelley
Your customer service department! Excellent options to remediate a tiny problem and a wonderful team of people who really came through for us!
We love our table and chairs and umbrella!
Reply from Westminster Teak2026-06-08
Thank you for taking the time to leave a review.
We are pleased to hear that you are enjoying your table, chairs, and umbrella. Your kind words about our customer service team mean a great deal to us.
Thank you for choosing Westminster Teak. We truly appreciate your business and hope you enjoy your furniture for many years to come.
Kind regards,
Shelley
Easy purchase, the person was helpful guided me towards the right bench, and I was very happy
Reply from Westminster Teak2026-06-04
Thank you for your review!
We are pleased to hear that your purchase experience was easy and that our team was able to help you find the right bench for your space. Thank you for choosing Westminster Teak, and we hope you enjoy your bench for many years to come.
Kind regards,
Shelley
Beautiful teak products. Customer service is excellent. Definitely will order again from Westminster Teak!
Reply from Westminster Teak2026-06-03
Thank you for the wonderful review!
We're delighted to hear you're enjoying your Westminster Teak furniture and that our team was able to provide excellent service along the way.
We appreciate your support and look forward to working with you again in the future.
Kind regards,
Shelley
The company was very responsive to my return requests!
Reply from Westminster Teak2026-06-02
Thank you so much for taking the time to share your experience! We are thrilled to hear that our team was responsive and helpful throughout your return process. It was truly great working with you, and we sincerely appreciate you choosing Westminster Teak. We hope to have the pleasure of assisting you again in the future!
Best Regards,
Jake Cornett
888-592-8325 ext. 337
L
Lisa · 1 review · Verified · Experienced 2026-05-01 ·
★★★★★
Shelley made my experience great
Shelley made my experience great. Our client was sent the wrong items twice, and the umbrella arrived stained. However, Shelley was amazing. The best customer service ever. Can't say enough.
Reply from Westminster Teak2026-06-01
Thank you so much for your kind words.
I know this project had a few unexpected challenges along the way, and I truly appreciate your patience as we worked through them together. While the issues with the shipments and the umbrella were certainly frustrating, I'm glad we were able to get everything resolved for your client.
Your recognition means a great deal to me. I always strive to be available, responsive, and to see things through until the customer is completely taken care of.
Thank you again for your trust and support. It was a pleasure working with you, and I look forward to assisting you again on a future project.
Warm regards,
Shelley
I knew I wanted teak, and I knew my budget and the space I had but that was about it. The Westminster Teak team (shout out to Shelley) made CAD drawings of my space so that I could see what it would look like with various styles and colors. I can't imagine working with any other company to achieve my dream rooftop.
Reply from Westminster Teak2026-06-01
Thank you so much for the thoughtful review, Josh.
It was a pleasure working with you on this project. From our early discussions about your space, budget, and design goals to exploring different layouts through the CAD renderings, I truly enjoyed helping you bring your vision to life.
One of the most rewarding parts of what we do is seeing a project come together from an idea into a space that will be enjoyed for years to come. I'm delighted that we could help make that process easier and give you confidence in your selections along the way.
Thank you for placing your trust in Westminster Teak. On behalf of our entire team, we appreciate the opportunity to be part of creating your dream rooftop and wish you many wonderful gatherings there in the years ahead.
Warm regards,
Shelley
The product is great, and we are really pleased with it. And the buying experience was also very smooth, and our purchasing person was incredibly helpful.
The delivery service was incredibly disappointing. We chose to have the furniture delivered but not assembled. Unfortunately, WT works with XPO Logistics for our area who are only able to deliver with articulated 50 foot trucks. Ridiculous for people who are ordering furniture for their homes not their offices. This is a residential product and thus should have deliver that is residential based. The first delivery was a complete nightmare. The second delivery - which involved JUST a coffee table - involved threatening phone calls from XPO while we were in France with XPO literally dumping the product in the middle of our driveway. Given the quality of the product and the cost, the shipping support and experience just makes no sense whatsoever.
Would we order from WT again? Ideally yes, but with this delivery experience, I don’t know how we can do that again. For the avoidance of doubt, we have ordered furniture from Frontgate, Kingsley Bate and Country Casual Teak for our two homes, and NEVER have we had the delivery experience we had with XPO. So while I know the tendency is to blame the customer, that just can not be the case here.
Reply from Westminster Teak2026-05-29
Dear Natalie,
First and foremost, thank you for taking the time to share your feedback. We truly appreciate your time and willingness to share your experience with us.
We sincerely apologize for the delivery experience you encountered with your order. While our carrier partners typically provide dependable service, we recognize that this was not the case in this instance. Our goal is to provide every client with a seamless delivery experience, and we understand that your experience fell well short of the standards expected from our luxury brand.
Please know that we are committed to providing the level of service you deserve. We will be addressing this matter directly with the carrier to help prevent similar situations in the future. Additionally, our manager, Shelley, who assisted with your order, will be reaching out to you today to further discuss your experience and determine how best to resolve this matter to your satisfaction.
For future orders, we also offer an Inside Delivery service, which includes delivery by a small truck and placement of the boxed items in the area of your choice. This option may provide a more suitable delivery experience depending on your needs.
Above all, we want to reassure you that we stand behind the quality of our products and remain committed to supporting you throughout the lifetime of your teak furniture, which is backed by our lifetime warranty. We sincerely hope you enjoy many wonderful years with your new Westminster Teak collection, and we are dedicated to ensuring that all future interactions reflect the exceptional standards for which Westminster Teak is renowned for.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
I placed the order with Westminster Teak and received an order confirmation with specific order detail. As indicated the shipping confirmation was sent just as promised and the delivery was executed as promised. No issues with the order process in any way.
Reply from Westminster Teak2026-05-30
Dear MH,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help.
Warmest regards,
Alan Womack
You provide a great product and are easy to do business with.
Reply from Westminster Teak2026-05-28
Dear KC,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help.
Warmest regards,
Alan Womack
M
Michael · 3 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
The Westminster table we bought is…
The Westminster table we bought is beautifully hand crafted. Workmanship is excellent. It arrived when promised and the price was good. Top notch!
Reply from Westminster Teak2026-05-28
Dear MH,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help.
Warmest regards,
Alan Womack
Dear Richard,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak Chairs. If we can ever be of further assistance, please do not hesitate to let us know.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
We spoke with a very kind woman when we ordered our bathroom stool online. We were able to get the same one we were replacing. The stool was delivered earlier than promised. Thank you for your efficiency and pleasant demeanor.
Reply from Westminster Teak2026-05-26
Dear Cathy,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your new Westminster Teak Stool! If we can ever be of further assistance, please do not hesitate to let us know.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
J
Jon Anderson · 2 reviews · Verified · Experienced 2026-04-23 ·
★★★★★
amazing great furniture.
amazing great furniture.
but also amazing packing for shipment.
The packing system and palletizing protected my furniture from any damage.
Reply from Westminster Teak2026-05-22
Dear Jon,
Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak furniture! If we can ever be of further assistance, please do not hesitate to let us know.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
The associate at the store was incredibly helpful. Seeing your product in person let me know you make a very high-quality product. Additionally, my delivery person assembled my product for me as a side benefit—he was great, too! Five stars.
Reply from Westminster Teak2026-06-09
Dear Peggy,
Thank you for your stunning review!
We are delighted to hear that you had such a positive experience with our product and team!
Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback.
Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help!
Best regards,
Clifford Luther
Westminster Teak
(888) 592-8325
Dear JPRRaymond,
We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster and we are glad to hear that you are enjoying your new items! If you are ever in need of assistance please do not hesitate to let us know as it would be our pleasure to help.
Kind regards,
Tara Varney
Customer Service
888-592-8325 ext. 401
Quality of the teak bench and the assembly was very easy with precision cuts. Outstanding looking and quality workmanship. This beats other magazine vendors who are double the price
Reply from Westminster Teak2026-05-09
Dear JM,
Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help.
Warmest regards,
Alan Womack
