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Westminster Teak

62 reviews

4.962 reviews
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About Westminster Teak

Data updated
Website
www.westminsterteak.com
Category
Home & Garden
Location
United States · Costa Mesa
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (1/1)
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Is Westminster Teak legit?

Westminster Teak (www.westminsterteak.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Nancy Cooper · 5 reviews · Verified · Experienced 2026-04-10 ·

Second table we have bought, this one is going on the boat

Really well made table which is attractive

Reply from Westminster Teak2026-05-09

Dear NC, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

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Gerald Warhola · 1 review · Verified · Experienced 2026-04-08 ·

Laguna end tables

End tables were perfect next to the sofa. The 22 inch height is hard to find in teak. Easy assembly with 4 screws.

Reply from Westminster Teak2026-05-07

Dear Gerald, Thank you for taking the time to provide a review. We’re pleased to hear the end tables were the perfect fit next to your sofa and that the 22" height worked well for your space. We know that size can be difficult to find in teak, so we’re glad we could offer exactly what you were looking for. It’s also great to hear the assembly process was quick and easy. Thank you again for choosing Westminster Teak. we truly appreciate your business and hope you enjoy your furniture for many years to come!

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Gregg Child · 1 review · Verified · Experienced 2026-04-07 ·

I was completely satisfied with the entire experience.

Shipped on time and in perfect condition! I love the tables!

Reply from Westminster Teak2026-05-07

Dear Gregg, Thank you for your stunning review! We are delighted to hear that your tables arrived on time and in excellent condition! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Robin · 2 reviews · Verified · Experienced 2026-04-06 ·

Great bench

Great bench. Easy to assemble. Love it.

Reply from Westminster Teak2026-05-04

Thank you for your stunning review! We are delighted to hear that that you love your bench. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Mari D · 7 reviews · Verified · Experienced 2026-03-31 ·

Flawless in every way

When I called with a question, it was immediately answered, and the ordering process was very simple. The teak chair arrived promptly after being ordered. It was assembled easily, and looks wonderful! Very high quality….couldn't be more satisfied.

Reply from Westminster Teak2026-04-29

Dear MD, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

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Kathleen Nally · 1 review · Verified · Experienced 2026-03-23 ·

When I first started looking for a t

When I first started looking for a teak bench, I wondered why there was such a difference in price between companies. Your website answered that question, as well as providing a lot of information about the care and maintenance. We love our bench! Also, we were extremely pleased with the white glove service. I have already recommended your company to a neighbor.

Reply from Westminster Teak2026-04-28

Dear Kathleen, Thank you so much for your kind words and for choosing Westminster Teak! We are thrilled to hear that you love your new bench. We take great pride in providing educational resources on our website, so it’s wonderful to know that the information on teak quality and maintenance helped you feel confident in your investment. It is also great to hear that our White Glove service met your expectations and made the delivery process seamless. There is no higher compliment than a recommendation to a neighbor, and we truly appreciate your support. If you ever need anything else as you enjoy your bench, please don’t hesitate to reach out! Best regards, Jake Cornett 888-592-8325 ext.337

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Diane Cooper · 2 reviews · Verified · Experienced 2026-03-30 ·

The young man who helped was…

The young man who helped was exceptional. He helped me order a broken piece for my chair and it arrived in a timely fashion. Thank you. I love the outdoor furniture, and I appreciated being able to replace the side arm section which broke during a wind storm. The original purchase was a major purchase for me, and I hope to enjoy the furniture for many years.

Reply from Westminster Teak2026-04-28

Dear Diane, Thank you so much for taking the time to share your experience! We are thrilled to hear that our team member provided exceptional service and was able to help you navigate the replacement process smoothly. We know that investing in high-quality outdoor furniture is a big decision, and it’s heartening to hear how much you love your set. Mother Nature can be unpredictable, but we believe a "wind storm" shouldn't mean the end of your favorite lounging spot! Providing replaceable parts is part of our commitment to ensuring your furniture lasts for many seasons to come. We hope you have many more years of comfort and beautiful weather ahead of you. Thank you for choosing us! Best Regards, Jake Cornett

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David Boegler · 2 reviews · Verified · Experienced 2026-03-26 ·

The customer service that was provided was both polite and educational

The customer service person was very polite and educated me on how to use the product

Reply from Westminster Teak2026-04-27

Hi David, Thank you so much for your kind review and for taking the time to share your experience. We are really pleased to hear that you found our customer service helpful and that the guidance on the product was useful. We truly appreciate your feedback and your support of Westminster Teak. If you ever have any additional questions or need assistance in the future, we are always here to help. Kind regards, Shelley

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Dana Gregory · 4 reviews · Verified · Experienced 2026-03-16 ·

Beautiful deck furniture

I love my new adais lounger. My teak furniture arrived in perfect condition. The packaging is phenomenal as is my new lounger. Their products are good for a lifetime.

Reply from Westminster Teak2026-04-21

Dear Dana, Thank you for your stunning review! We are delighted to hear that you love your new lounger and our packaging ensured your product arrived in perfect condition! Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Vicki Sundgren · 4 reviews · Verified · Experienced 2026-03-18 ·

Communication was superb- questions and…

Communication was superb- questions and concerns were answered in a timely fashion. We are repeat customers and for this very reason!! Not to mention the quality of your product!

Reply from Westminster Teak2026-04-15

Dear Vicki, We are so appreciative of the time you have taken to provide this positive review. Customer satisfaction is of the highest priority to us here at Westminster and we are glad to know that you are enjoying your new items. If you are ever in need of further assistance, please do not hesitate to let us know as it would be our pleasure to help. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

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Lisa Kocsis · 4 reviews · Verified · Experienced 2026-03-09 ·

Personalized

Personalized, friendly service and amazing products!

Reply from Westminster Teak2026-04-07

Dear Lisa, Thank you for taking the time to write this positive review. We take pride in providing our customers with the highest level of service and products and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak Dining Set. If we can ever be of further assistance, please do not hesitate to let us know. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

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GTB · 4 reviews · Verified · Experienced 2026-02-20 ·

Great overall experience

Great overall experience. We had problems with a bad Shipper breaking some of the pieces but Alan and customer service stepped up and got us replacements immediately. I’m sure they didn’t make any money on our purchase but I hope this recommendation will encourage other people to purchase their products knowing that the quality is excellent and the customer service is equally excellent.

Reply from Westminster Teak2026-03-23

Dear GTB, Thank you for the kind words, and for choosing Westminster Teak. Customer service is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

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Nicolas Waterman · 1 review · Verified · Experienced 2026-02-17 ·

Well packaged

Well packaged. Excallent product

Reply from Westminster Teak2026-03-17

Dear Nicolas, Thank you for your stunning review! We are delighted to hear that your order was well packaged and that you are pleased with our products. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Ian · 1 review · Verified · Experienced 2026-02-10 ·

Westminster Teak

Clear website and description of both products and lead time for custom order finishes. My order was easily placed and all items were shipped securely and quickly once produced.

Reply from Westminster Teak2026-03-17

Dear Ian, Thank you for your stunning review! We are delighted to hear that our website provided a clear understanding of our products and lead times and the ordering process was easy and secure. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your feedback. Should you have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help! Best regards, Clifford Luther Westminster Teak (888) 592-8325

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Linda Olson Brannigan · 3 reviews · Verified · Experienced 2026-02-05 ·

Westminster Teak is one of my favorite…

Westminster Teak is one of my favorite companies both in their superior products and the extraordinary customer service. I have been putting my collection together, piece by piece....they never disappoint!

Reply from Westminster Teak2026-03-13

Dear Linda, Thank you for taking the time to write this positive review. It has been such a pleasure speaking with you. We take pride in providing our customers with the highest level of products and services and are pleased to hear of your satisfaction. We wish you many great years relaxing upon your Westminster Teak furniture! If we can ever be of further assistance, please do not hesitate to let us know as it would be our pleasure to help. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

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Daniel Ryan · 8 reviews · Verified · Experienced 2026-01-27 ·

Our teak mat looks nice but

Our teak mat looks nice but, the first time I stepped on it, it cracked. It’s too flimsy.

Reply from Westminster Teak2026-03-03

Dear DR, Thank you for bringing this issue to our attention. We apologize for any inconvenience it has caused, as this type of damage is not typical of our Westminster Teak products. We have tried to call and email you regarding our next steps to ensure your satisfaction. Please be assured that your purchase is covered by our lifetime teak wood guarantee. We would be happy to provide either a replacement bath mat or a full refund due to the breakage. Simply let us know which option you prefer, and we will begin processing it right away. If you have any questions, please feel free to reply to this email or call us at 888-592-8325 (my direct extension is 342). We are here to help and want to ensure this is resolved quickly for you.

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Robin Maunder · 6 reviews · Experienced 2026-03-01 ·

Absolutely Outstanding Workmanship and Service

We couldn’t be happier with our white painted dining table! The craftsmanship is absolutely beautiful, and the finish is flawless. The team did an extremely wonderful job from start to finish. Their customer service was exceptional — responsive, professional, and genuinely caring. The quality of the product exceeded our expectations. We highly recommend them! A big thank you also goes out to Tara and Shelly for all their service!

Reply from Westminster Teak2026-03-04

Dear Robin, Thank you for taking the time to share this positive review. We take pride in providing our customers with the highest level of products and service, and we are pleased to hear of your satisfaction. We wish you many great years relaxing and making memories around your Westminster Teak Table. If we can ever be of further assistance, please do not hesitate to let us know. We are here to help for the lifetime of your teak. Kind regards, Tara Varney Customer Service 888-592-8325 ext. 401

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Richard Moynihan · 2 reviews · Experienced 2026-02-24 ·

excellent delivery service

Very helpful company, good quality furniture, and excellent delivery service by Sam and Nigel

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Greg Bertovich · 4 reviews · Verified · Experienced 2026-01-27 ·

Great products

Great products, delivered quickly with outstanding customer service. Alan took great care of us and couldn’t have been better. Our experience with Westminster has always been great. Five stars+

Reply from Westminster Teak2026-02-25

Dear GB, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future, as we would be more than happy to help. Warmest regards, Alan Womack

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Martha Baskin · 3 reviews · Verified · Experienced 2026-01-09 ·

Everything went smoothly

Reply from Westminster Teak2026-02-14

Dear MB, Thank you for the kind words, and for choosing Westminster Teak. Customer satisfaction is our highest priority here at Westminster, and we are thrilled to hear you are pleased with your recent order. Kindly let us know if we can be of further assistance in the future. Warmest regards, Alan Womack