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Shopping & Fashion

Wigfever

100 reviews

4.0100 reviews
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About Wigfever

Data updated
Website
www.wigfever.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
73% (19/26)
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Is Wigfever legit?

Wigfever (www.wigfever.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. Opinions are polarized: 74% rate it 4 stars or higher while 25% give 1 star; The business has replied to 73% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

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customer · 2 reviews · Experienced 2026-02-10 ·

I purchased the 9x6 short bob kinky…

I purchased the 9x6 short bob kinky curly wave short this wig is beautiful , great quality, soft delivery was quick

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Bianca Bingham · 1 review · Experienced 2026-01-31 ·

This is the best wig I’ve ever wear in…

This is the best wig I’ve ever wear in my entire life…. So thick, so soft 100% human… wig fever the best.. thank you so much

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Sunny · 1 review · Experienced 2026-01-28 ·

Quality of the hair was amazing…

Quality of the hair was amazing definitely worth it bleached to perfection don’t even have to use glue to lay it

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Regina Eban · 2 reviews · Experienced 2025-12-18 ·

This was my first order from Wigfever…

This was my first order from Wigfever of M.cap Chocolate Brown Silky Straight 9x6 pre-Plucked And Pre Cut Wear Go Glue-less Wig. Although there was a bit of delay in receiving the order as compared to the timeframe given initially, but it was worth the wait… Customer Service was a top-notch. consistently in contact with me to give updates and reassurance..the product is exactly as advertised on their website. it’s So super Silky and naturally looking. I’m truly happy with my Order and cannot wait to buy more from them.

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Christina Graham · 8 reviews · Experienced 2025-12-01 ·

Don’t waste your time

I can’t speak to the quality of the wig because I never received it. This review is based on customer service alone. Do not expect any upfront tracking information. You will only receive a confirmation, the website will show “no orders” and you’ll have to reach out to them to get any additional information. My very first email was ignored the second one only got answered because I mentioned disputing with my bank. Due to a shipping error the wig was sent back to their warehouse in Jersey. I live in New York City and that wig has not moved since November 17th after I’ve been assured it would get sent out again once they received it. Of course there’s excuse after excuse on why it takes this long to send something a state away that I already paid for. Refunds are HIGHLY discouraged they will do everything in their power to keep your money. They can’t make up any defects or imaginary issues with the wig to use as a reason to not refund me since it’s never been in my possession so they use the “it will take a long time to get back to us so you might as well let us ship it to you” as if I haven’t been asking for that for 2 weeks. I’m going through my bank to get my money and I suggest all the real reviewers who have gotten taken advantage of do the same.

Reply from Wigfever2025-12-02

Hi love, We’re truly sorry for the inconvenience and frustration this caused. After checking your order, we found that the issue happened because the purchase was placed without logging into the website, so the tracking couldn’t update directly on your account. Because the carrier’s warehouse was overloaded with packages, it took them some extra time to locate your parcel when processing the address change. If you would like a refund, we’re more than willing to arrange it for you immediately. Thank you so much for your understanding, and we hope we can serve you better next time.

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Rumbidzai Tsuro · 4 reviews · Experienced 2025-11-21 ·

This was my first order wig Fever and I…

This was my first order wig Fever and I am thouroughly impressed with their service. The wig was delivered promptly and matched the exact specifications of my order. The lace is remarkably natural blending seamlesly with my scalp. Additionally i found the whatsaap platform to be highly convenient and responsive for addressing any concerns. Thank you very much for the excellent service.

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Emerald Esq · 7 reviews · Experienced 2025-11-18 ·

Extremely satisfied

First of I'll like to appreciate the after sales service of wigfever, they are very professional and pleasant. I had an unsatisfactory experience with my previous order, contacted them and they solved the problem for me, i placed an order again and wig fever corrected everything i complained about in the previous wig and even gave me a discount. Imagine placing an order for 3 whole wigs and not having to complain about any. THAT IS HUGE. not only did they perfectly satisfy me, they added free gifts. Thank you wigfever. I'm definitely going to keep ordering from you

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Eva · 2 reviews · Experienced 2025-11-13 ·

I’m definitely buying again

I’m definitely buying again. The 360 kinky straight is just wow! I love it and delivery was so quick.

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Esther Rongoma · 1 review · Experienced 2025-11-12 ·

Fit description

Fit description, Good quality, came with lots of freebies 😍😍

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Good Vibes · 3 reviews · Experienced 2025-11-08 ·

The wig is not human hair not human I tried to…

The wig is not human hair at all, I tried to bleach the hair and nothing happened. The hair is nice when you get it after the 3rd week and washing it it became like synthetic blend. I was happy with the hair but just found out it’s not human hair once I try reinstall the unit and I wanted dye the hair a lighter color the hair didn’t take at all

Reply from Wigfever2025-11-10

Hi love, we’re truly sorry to hear about your experience. All of our wigs are made with 100% human hair, but we understand how concerning this must feel. The result after bleaching or coloring can sometimes vary depending on the product used or the treatment method. Please kindly send us a private message with your order details so we can check this for you and find a proper solution. We really want to make things right for you. 💕

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customer · 7 reviews · Experienced 2025-11-04 ·

Nice length and Quality

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gladys chiwaya · 7 reviews · Experienced 2025-11-01 ·

I bought a chocolate 20 inch straight…

I bought a chocolate 20 inch straight wig & not only was it perfect but it was delivered in 4 days (way before anticipated). The customer care service is unmatched and you definitely get value for money. Deeply impressed☺️

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Consumer · 1 review · Experienced 2025-11-02 ·

The best hair product

The best hair product, I love it, I'm in love. This is the fourth time I've bought it and I'll keep buying them. I love them!😍😍😍😍❤️❤️❤️

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Patricia · 3 reviews · Experienced 2025-10-25 ·

I love the texture and the colour

I love the texture and the colour, i cant wait to get another wig from wigfever.

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michelle langston · 1 review · Experienced 2025-10-20 ·

Well I can't review the wigs because…

Well I can't review the wigs because i'm still waiting on them. I have reach out to them for the past few days with no response whatsoever now. The message at the top of the chat box keeps displaying that no one is currently available. I would not suggest buying anything from them if you're on a time schedule to do something. I have received any conformation on my delivery and i'm not able to view my order. The only way I know that I purchased something is because it shows on my debit card. If I could find a way to upload the pictures of the chat I will.

Reply from Wigfever2025-10-30

Hi, we’re truly sorry for the inconvenience and frustration caused. It’s possible that, due to the time difference, we missed your messages — our sincere apologies for that. We’ve already reached out to you via email to assist with your order and provide the latest shipping updates. Please check your inbox. Please rest assured that you will definitely receive your order. We take your feedback seriously and will make sure communication is smoother in the future. Thank you for your patience and understanding.

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Sarah · 1 review · Experienced 2025-10-21 ·

The wig was nice am looking forward to…

The wig was nice am looking forward to purchase more what I ordered is what I got

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Crystal Hutchinson · 1 review · Experienced 2025-10-17 ·

My shipping address was missing few…

My shipping address was missing few info and I contacted wig fever chat and they help me by adding the additional information, I received my wigs on time and they are very good quality, I can’t wait to wear them,I have an amazing experience thank you.

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Risa · 1 review · Experienced 2025-10-15 ·

Great service

The unit came quickly! I also had to reach out to customer service and I must say they were very professional, kind, and tentative! I love the quality of the hair and the service. I will be ordering again and highly recommend!

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Mer Tekeste · 5 reviews · Experienced 2025-10-16 ·

They said its full hair but..

They said its full hair bla bla, They sent me a hair which is far from full even you put it on your head you can see the saw inline!! they scam you with wrong Adress if you want to return it back! D I S A P P O I N T I N G !!

Reply from Wigfever2025-10-17

We’re really sorry to hear that you’re not satisfied with the hair. Our wigs are always checked carefully before shipping, and we never intend to disappoint our customers. Could you please provide your order number or contact us via message so we can check and help you solve this issue properly? We’ll do our best to make things right for you.

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customer · 10 reviews · Experienced 2025-10-14 ·

I bought a wig last month and i only…

I bought a wig last month and i only put it on twice but the wig has been shedding so much that the whole lace is gone, i reached to them through emails, facebook and they ignored my msgs until finally i used watsapp and now they are blaming me for not moisturing the hair nd now,offering me 20£ refund,for selling me fake hair , im not happy at all very bad customer service

Reply from Wigfever2025-10-15

We’re so sorry to hear about your experience. Our wigs are made from 100% human hair and are carefully inspected before shipping, so shedding like this is very uncommon. We always remind our customers to keep the wig moisturized to avoid dryness and breakage. We already reached out to offer a solution and partial refund as a goodwill gesture. We truly value every customer and hope to improve your experience with us.