Wigfever (www.wigfever.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. Opinions are polarized: 74% rate it 4 stars or higher while 25% give 1 star; The business has replied to 73% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-12.
Sent me a 8inch when I paid for a 16inch made it impossible for me to return it not handing over return details. Stating I would pay for return and offered me a £8 redund!!! To make matters worse the bonnet in the bad had been used. Won't be ordering from them again.
Reply from Wigfever2025-08-07
We're truly sorry to hear that you were disappointed with your order.
Please note that all of our wigs are carefully measured multiple times before shipping to ensure the hair is at — or slightly longer than — the stated length. If you feel the length is incorrect, we kindly invite you to send us a photo of the measurement. We take such concerns very seriously and will make sure you're not at a loss.
As for the return, we do provide return instructions upon request and are always here to assist. Regarding the bonnet, we want to assure you that all items are packed brand new and hygienically — we do not send used products under any circumstances.
We truly value every customer and regret that your experience didn’t reflect our usual standards. We'd still love to help make this right — please feel free to contact us again.
Everything they said is true. Don’t hesitate, buy it
I’m based in South Africa and had not expected my order to be delivered that fast! The customer service replies fast after you pay, informing you of your shipment and also answering any other questions you may have. But that’s not the best part😱😱wait until you open your package and see the hair unit😭😭🥹🥹😍😍so beautiful, dare I say the videos don’t give it justice? It’s even more beautiful and I want more😅😅
I received my hair today, just 5 days wow i am so impressed. Trust me when I say the hair is dope 👌, it's 💯 giving, great texture, true to length, perfect size, I love it . I am off to place another order thanks
I love everything about my wig.The colour and the texture superb..
It's my first time to order from wig fever and will do that again🥰
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Chinenye · 6 reviews · Experienced 2025-07-29 ·
★★★★★
Just a Waow
Just a Waow. I haven’t bought a wig this lovely in a long while. So smooth . Fits in perfectly. And the gifts so lovely. My second time of buying from wig fever within 2 months. I always see myself coming back to buy more. It’s sooooo good. I never regretted buying one bit honestly. Its definitely a 5 star👍
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Consumer · 2 reviews · Experienced 2025-07-25 ·
★★★★★
I ordered a wig and it hasn’t arrived…
I ordered a wig and it hasn’t arrived yet . I haven’t even got a tracking reference. All I got was the confirmation after the first payment .
Order number is Order #: 36600217042
Reply from Wigfever2025-07-30
Sorry for the delay. May we know your order number? We will help you check it
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Djiwoun Sow · 1 review · Experienced 2025-07-24 ·
★★★★★
I love my wig so much
I love my wig so much. It was a pleasure to order from you
I ordered a 3 in 1 half wig kinky straight and it did not disappoint! It was so soft to the touch and amazing quality! Since I live in Canada, it took about 1 week to arrive. It was worth the wait, as the hair is definitely top quality. Thank you Wigfever!!! I will order again in the future.
The delivery was so fast to Calgary Canada….even faster than our local deliveries here. Hair so true to what was advertised. I love the colour and suits my skin perfectly. I’ll buy more hairs
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Shiroh · 1 review · Experienced 2025-07-04 ·
★★★★★
Supper happy
Am supper happy , you can never go wrong with wigfever .
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Maame Adwoa · 1 review · Experienced 2025-06-12 ·
★★★★★
First time buying from them
First time buying from them, I was scared at first but I decided to give it a try and trust me their customer service is on point. I got my wig two weeks after because of my location. The wig came in good health with souvenirs too. All I can say is thank you, I’ll be buying more
The delivery was on time and customer service was always there when I needed to change some of the details. Additionally the hair.… the hair is amazing 🤩 I am in love with it it’s so flawless it came bleached and and plucked and the lace is lacing really well. I strongly recommend
This company is an absolute disgrace, they have not retuned my refund after sending me a faulty wig, the wig crinkled at the lace and when I emailed them they told me to put the wig on a mannequin head and tidy it up, the refused to pay the refund which it states on their site if the there is a fault they pay for the return, I have been emailing them since at it seems they have blocked me from their email somehow without sending my refund. DO NOT PURCHASE FROM THIS SITE. This is misconduct and they are actually stealing from customers. I have called the number on the site and left text messages and no response. This is diabolical. I am so disgusted and upset and out of pocket!!!
Reply from Wigfever2025-06-25
sorry for the delay. Pls check your email. We will help you solve the problem asap
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Emma Ojiaku · 4 reviews · Experienced 2025-05-12 ·
★★★★★
No updates on status of order
I ordered 2 wigs from Wigfever based on favorable reviews. The 1st one came in and it looked nothing like what was on the website. It's been 2 months now and I'm yet to receive the 2nd wig. No one is responding to my messages and the tracking info has been saying in transit since May 15, 2025. I can't even get anyone to give me any update or refund.
Reply from Wigfever2025-06-22
Sorry for the delay. Pls check your email. We will come back to you asap
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Gloria · 1 review · Experienced 2025-06-13 ·
★★★★★
24inch 360° wig body wave
At first I was afraid of not receiving my order because it was the first time I ordered on this site and I thought it was taking a long time. I contacted them and they responded quickly and sent my order. Honestly, the quality of the hair is superb. They don't tangle together. Easy to brush. Bleach, pluck. I am really satisfied with this wig 100%
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Consumer · 1 review · Experienced 2025-06-17 ·
★★★★★
Glue less wig 10/10
I can honestly say I’ve purchased two wigs from Wig Fever and they’re both amazing. Both are glue less wigs, the real definition of through on and go straight out the box. I HIGHLY RECOMMEND shopping with this company.
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Nichole B · 1 review · Experienced 2025-06-09 ·
★★★★★
I totally love my new wig
I totally love my new wig. The color is so beautiful and the hair is so soft. It was shedding a bit but it seems like it was just lose hair and it’s great now. I’ve worn it to work and have gotten so many compliments. Looove it. Will be getting the black one as well. Yayyy
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LeLeti K Leleti K · 1 review · Experienced 2025-05-20 ·
★★★★★
The wig is beautiful is actually a glue…
The wig is beautiful is actually a glue les wigs everybody around me love it I recommend 😍😍
