Wigfever (www.wigfever.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. Opinions are polarized: 74% rate it 4 stars or higher while 25% give 1 star; The business has replied to 73% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-12.
I love wigfever wig. Truthfully at first , i was doubting the quality of the wig but when I bought the first Bob 10 inches with them and got nice compliments on it especially from my hubby, no turning back. I just made a purchase of my 4th wig now. A fringe 14inches. Their hair quality - superb, their delivery- super fast, customer service 10/10. 👏
I am writing to express my concern regarding my recent order. Upon receiving the wig, I noticed that it was too large for my head, so I promptly initiated a return request. However, I was later informed that a “tiny hole” was found in the unit and that this disqualifies it from being returned. I would like to emphasize that I only tried the unit on once to assess the fit. I did not apply any product, heat, or alterations of any kind. The small hole identified appears to be a manufacturing defect, not damage caused by use. Additionally, I found it concerning that there is no readily available return address listed, which makes the return process unnecessarily difficult and gives the impression that returns are being intentionally discouraged. Given these circumstances, I am kindly requesting that you honor the return and issue a refund or exchange, as the product arrived defective through no fault of my own. -------------------------------------------------------- Thank you for your reply. Kindly advise how I proceed with the return process as mentioned.
We’re truly sorry for the experience — that was never our intention. We completely understand your concern. If the wig is still in its original condition, we’ll be happy to process the return right away. Thank you so much for your understanding and patience 🤍
I love this hair, it’s soft, doesn’t have an odor, the lace is HD, and the wig is full. I would definitely recommend and I purchased 26” inch deep wave. And very affordable!
I like this wig because it comes pre-cut, pre-bleached, and it’s also glueless, super easy to put on. The hair looks very natural, it’s super soft, and although there is some shedding, it’s minimal compared to any other wig I’ve had. I truly love it. I own several wigs, but this one is definitely my favorite.
This is my second time purchasing hair from them and I am very satisfied again. The quality is excellent, the hair feels soft and natural and it has no strong smell. Their customer service is outstanding, they even helped me receive my package earlier than expected. I really appreciate their support and professionalism. Highly recommended!
Is given what i Oder and I got what i wanted 💯%🩷
Outstanding service! The team was professional, friendly, and went above and beyond. I couldn’t be happier.” Natural Look, Comfortable Fit, and Worth the Price” I purchased this wig for daily wear because I wanted something natural-looking and easy to maintain. The wig exceeded my expectations — the lace front blends seamlessly with my skin tone, and the hairline looks very realistic. The texture is soft, with minimal shedding, and it holds up well after several washes. The adjustable straps make it fit securely without feeling too tight, so I can wear it all day comfortably. One small drawback is that the wig is slightly heavier than I expected, so it can get warm after long hours, but that’s manageable. Overall, this wig is a fantastic choice for anyone looking for a natural appearance and durability. I highly recommend it for both beginners and experienced wig wearers.
Product arrived in a timely fashion and I love both wigs that I purchased was worth every penny spent .
Why is there no order confirmation on my order since the 30th of August and no response on WhatsApp or the comments on the app to contact you about concerns or complaints, this hair was suppose to get to me delivered on Tues day and order confirmation should have been sent after 48hrs
We’re very sorry for the delay and the inconvenience this caused. Sometimes the system takes longer to update order confirmation and tracking, but please rest assured your order is being processed. We’ve reached out to you directly to assist
Thank you wig fever, I love my hair, it’s exactly like the picture. You just gained a new customer ❤️🔥❤️🔥
I received my hair and it’s was absolutely gorgeous, I love it and am ordering some more soon
Love it ! The quality is perfect
I have been trying to reach this company for a few days now. I ordered on 8/16 and have only received an order confirmation. On their site they say they have 24/7 customer service well that's not true, it askari states that they ship within 24 hrs on a business day if in stock. I've tried reaching out several times and nothing. Only one message asking for my order number, no response after that.
Hi, Shirquana Hernandez. We sincerely apologize for the delay in responding to you. Because of the time difference, our reply may not have reached you as quickly as expected, but please be assured that we do take every message seriously. We’ve checked your order, and it is being processed. We will share the tracking details with you shortly. We are truly sorry for the inconvenience this caused and appreciate your patience. Please rest assured we are here to assist you until your order is safely in your hands.
This 9x6m cap WigFver Water Wave unit is absolutely gorgeous! The curls are soft, bouncy, and true to length. The lace blends perfectly, and the parting space is amazing. No tangling or shedding so far. On top of that, the customer service team was exceptional. I changed my mind and requested an exchange for my original order, and they were so helpful, responsive, and simply impeccable throughout the process. Since finding Wig Fever, my hair game has been pure class & steeze. Highly recommend! It’s a 10/10 minus nothing!!!
I am based in London, the curly wig is beautiful, the quality is lovely. A recommended buy if you are into curls.
Thanks a lot for your lovely feedback! We’re glad you’re enjoying the curls and quality. Hopefully next time we can make it a full five-star experience
Where to begin ... first off I hate to be trite and state the obvious there is no way to leave zero stars ... The wig is beyond terrible ... as a Black woman I have A LOT of experience with wigs blended, real human hair and even synthetic .... this is the worst quality wig I have ever purchased ... it arrived the wig was coming out of the box the wig is shedding the hair is patchy and thin ... it smells of some kind of chemical fragrance almost like bug spray ... the part is like an inch and a half acrosss of straight lace the lace front portion looks cut and torn like someone had used this wig before we got it ... the hair looks like two different types of hair ... and the length is not even close to the reported 18" ... and now you are refusing to refund me my money ... clearly you send these "influencers" online different product than the rest of us do not worry I will be taking every opportunity to tell every one on every social media platform about the garbage wigs you sell for inflated prices and then refuse to reimburse customers after you rip them off!!!! Also will be reporting you to the BBB good luck you are going to need it ... trust me I am going to savage you on every available platform
Hello love, 💖 We are truly sorry to hear about your experience — this is absolutely not the kind of impression we want you to have of our products. We take your feedback very seriously. After carefully checking the pictures you sent, we did notice there is glue on the lace and a small notch near it. However, we want to clarify that this is not how our wigs are shipped. Our lace is always cut with professional tools, which cannot create that irregular shape. Please rest assured, all of our wigs are brand new when shipped. Regarding the smell you mentioned, our products are strictly inspected before leaving the factory and should not carry any odor. We’re not sure if there might have been a misunderstanding here, but we do want to resolve this with you. As for the length, if your wig is shorter than the 18 inches you ordered, could you please send us a picture of the measurement? We want to make sure you receive exactly what you paid for. We promise we will not let you suffer any loss. If there is indeed a quality issue, we will take full responsibility and work out a proper solution for you. Again, we sincerely apologize for the frustration caused, and we truly hope we can resolve this matter to your satisfaction. With care,
Beautiful wig looks exactly like the picture don’t you won’t regret getting it
They advertised human hair and supplied me synthetic hair. My whole head is in complete tangles. Reached out to them and they said they could see the tangles but could only give me a 20eueo refund and no replacement. Complete and total scammers. Dont lose your money to them
We’re sorry for your experience. Our wigs are 100% human hair and inspected before shipping. Please contact us directly with your order details so we can recheck and provide a proper solution.
Placed my order on 20th July and it still hasn't been dispatched. Keep being promised different dispacth dates but still not shipped.
We sincerely apologize for the delay and the repeated changes in the dispatch date. This is far from the experience we want to provide. The delay was due to our extended quality inspection process to ensure every item meets our standards before shipping, and we truly regret the inconvenience caused. We are now prioritizing your order to ensure it ships out as soon as possible, and we’ll share the tracking information immediately once it’s dispatched. Thank you for your patience and understanding.
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