My order didn't arrive after 10 days
My order didn't arrive after 10 days. After getting through the chatbot to a human I was informed that my order was "lost in the warehouse". Accepted a refund.
About Wiggle.com
Data updated- Website
- www.wiggle.com
- Category
- Sports
- Location
- United States · Portsmouth
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 0% (0/24)
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Is Wiggle.com legit?
Wiggle.com (www.wiggle.com) has a 3.2 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Good prices
Good prices, and quick delivery
you asked for a review before the stuff…
you asked for a review before the stuff has even been collected by the courier. If you wait at least till it arrives you might get a better response/ response rate
Delivered earlier than expected.
Delivered earlier than expected. Item was at a great price in the sale.
If there were 6 stars I would give it…
If there were 6 stars I would give it 6!! items delivered less than 20 hours after I ordered them!!! Well packed and spot-on correct!
Ling sleeved cycle jersey
Previously bought the same size long sleeved tops from wiggle however it would appear these have now been shrunk in the wash by the manufacturer. The current sizing isn't suited to larger riders (as they were previously). Won't be buying anything from them again.
Wiggle Deliver.
Arrived on time as ordered all okay.
I should like to have awarded 5 stars…
This, despite, most excellent, ORTLIEB panniers arriving long after I'd returned from cycle tour of Isle of ARRAN, circa, 2012-17? This, yet again, due to doubt due to appalling, EVRI and/or DPD couriers? However, given my brand new, once used GIANT shouldn't have been stolen, by the inverDeplorables, inverMESS, 2021? I shouldn't need to replace them too. But, not since SportsDirect.CON whom I paid £28.72 for 100% cotton socks, circa 2006-12, only to belatedly learn were but only 22%. Where upon, I shouldn't have had to return them, inverMESS where upon they retained the socks & my money, without replacing as should have. Given, which. Much as I should like to, I haven't & shant be repurchasing anything from EVANS bicycles, SportsDirect.CON, nor WIGGLE whom sold me an all but useless VANGO Banshee tent, which was quite at variance with that other, most excellent tent, Force Ten, purchased circa, 2009, but likewise, since acquired by SportsDirect.CON. Thanks but NO THANKS.
Order arrived early…
Order arrived 3 days earlier than stated. Nice item's haven't worn then yet but will be using one tomorrow when I swim.
Perfect thanks
Very fast delivery of multiple items
Very fast delivery of multiple items, excellent!
Fast efficient delivery service.
Fast efficient delivery service. Salomon Vision Sn44 trainers are a tighter fit than previous Salomon products bought, returned for refund
Fast efficient service
Fast efficient service, excellent value.
Delivered bike in the wrong size. No obvious way to arrange refund.
Delivered bike in the wrong size. No phone number for customer services on the website. Email form broken in the website. Help chat bot froze up and stopped responding.
Non delivery
My problem is not so much with Wiggle as with Evri the courier they use - who seem to be incapable of delivering my order. I have no idea why they use them as a quick internet search has revealed that they are useless.
Non-existent Customer Service team
It's impossible to contact the customer service team. I wanted to cancel my order. There is a "help centre" on their webpage which suggested I contact the customer service team. The live chat option is hidden away. When you do finally find it and ask to chat to an agent it puts you on hold for 15 mins then automatically disconnects you. Emails do not receive a reply. Non-existent Customer service. I recommend you avoid
Shipments are not on time
products and variety are quite good. Also web site is very easy to use and find. It has many filters that help a lot. However shipments are not at all good. Dates do not fulfill as per description. normally you set a delivery date, but this has never been fulfilled as normaly by delivery date it is when package is being set...so impossible to be delivered as expected...
Good selection of items but ...
Good selection of items, customer support very difficult to find. Wiggle, please add actual customer support contact to your website or order emails.
Good range, prompt delivery
Wiggle have a good range of stock at reasonable prices with next day delivery.
Dhb Storage Bib cycling shorts
I purchased Dhb Storage Bib shorts for my husband. I found the detailed product description useful, easy ordering, fast delivery and great sale price.