Customer service is always professional…
Customer service is always professional and friendly. No AI or automated system to get through to talk to a human.
Thank you for taking time to review our customer service Michele.
Protection for device accidents & mishaps!Electronic Device InsuranceWith Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.K-12 School Device ProtectionWith Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.Student Classroom & Take-Home Device InsuranceQuotes for K-12 School AdminsQuotes for Parents / GuardiansIndividual ProductsiPhone InsuranceCell Phone InsuranceChromebook InsuranceLaptop InsuranceiPad InsuranceTablet InsuranceCamera InsuranceiPod Insurancee-Reader InsuranceApple Watch InsuranceSmartwatch InsuranceThe Worth Ave. Group AdvantageAccidental Damage CoveredDrops, Cracked Screens, Spills & Liquid SubmersionTheft & Standard Perils ProtectionVandalism, Fire, Flood, Natural Disasters, and Power Surge by LightningUnlimited ClaimsReliable device insurance protection for every covered incidentCustomizable Device Insurance PoliciesComprehensive coverage that allows you to choose your coverage amount & low deductibleCompliant and Secured Insurance ProductsProducts are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter50+ Years Experienced InsurerWorth Ave. Group has been insuring personal property since 1971. Why Buy Device Insurance?Device Insurance Comparison ChartsFile a ClaimCustomer ServiceVisit Worthavegroup.com
Written by the business, not verified by us.Worth Ave Group (www.worthavegroup.com) has a 4.6 out of 5 rating on OK.one, based on 162 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable pricing, noting that insurance policies are much cheaper than major carriers while offering completely reliable protection for their valuable electronics. People frequently highlight the remarkably straightforward online sign-up process and the exceptionally friendly, professional assistance provided by the customer support staff. However, some reviewers were not happy with the claims department, specifically mentioning frustrating claim denials and unexpected processing delays for device repairs. A few other people also felt that the burdensome paperwork requirements and communication channels during complex incidents could be significantly improved.
Auto-generated from all reviews of this business. For reference only.Customer service is always professional and friendly. No AI or automated system to get through to talk to a human.
Thank you for taking time to review our customer service Michele.
Thank you, Frederick, for the positive review highlighting our customer service.
Renewal is easy, fast, efficient. User friendly customer portal.
Thank you for highlighting our ease of online coverage renewal Sam.
Phone support answering my questions regarding upcoming cellphone upgrade and redefining coverage was good. I went ahead and renewed online. Thanks.
Thank you, Bob, for the high praise for our customer service and highlighting the customization for our coverage options.
Such a breeze to file a claim and a specialist emails back and makes sure everything is filed promptly. They actually HELP you not like others no communication.
Thank you, Aziz, for the positive review and high praise for our claims processing and customer services.
This review opportunity was sent at purchase so I have no experience with the actual insurance (and hopefully won’t need to!). As far as website, purchase price, cost I would say outstanding. No room for improvement.
Thank you for the positive review highlighting the ease of online purchasing for our affordable coverage.
Simple, clear, best coverage.
Thank you for the positive review for our coverage.
Outstanding Company Reviews! Easy application process and a short application with no hassles, etc. GREAT PRICE & COVERAGE
Thank you for highlighting our ease of online affordable coverage, Raymond.
We are sorry to hear this, Cliff. We do try to be fully transparent regarding coverage. The 30-day wait for Accidental Damage coverage is listed online, in the terms and conditions, and is part of a pre-purchase short, required disclosure online that must be read and checked by you prior to purchasing coverage or being charged.
I buy and sell and give a lot of electronics away most premium equipment.. and sometimes I keep one for a few months and sell it, and I just made a new policy two nights ago for an amazing laptop and and shorted it for $925 and was given a GREAT price , and the comfort of knowing, in my opinion, I’d rather pay for this than AppleCare+, who doesn’t cover theft a major deal for an $850 machine! Worth Ave. Group .. all day…A+.. I feel safe knowing my items are insured with them.
Thank you, Robert, for the positive review and kind praise for our affordable and comprehensive coverage.
Ease of use, excellent products
Thank you, Doctor Ellison, for the positive review related to our easily obtained coverage.
This was great . Easy and convenient. Thanks Kyle Sandford
Thank you for the positive review for our ease of obtaining coverage Kyle.
Pretty straightforward process to purchase device insurance. I will update my review if I ever need to use the policy.
Thank you for the positive review for our easily obtained online coverage Rod.
Thank you, Janie, for highlighting our straightforward coverage language and ease of online purchase.
My quote was for a $75 deductible. After I purchased the policy, the deductible increased to $173. *Update on 7/17/2026- the company responded promptly. It was a typo. The deductible is $75 (as per the initial quote). 5 stars
Chris, this was a typo on the Order Confirmation communication you received, we apologize for the error. Your deductible is the $75.00 one that appeared online. The 1st page of your policy documents, the Declaration Page, emailed to you at the time of purchase should confirm that for you. We have also checked your policy and can confirm that. Thank you for letting us know about this issue, our team is actively working to get this fixed as soon as possible related to that communication.
Super quick and easy with great pricing options.
Thank you, Nick, for the positive review related to our affordable and easily obtained online coverage.
Thank you for the positive review, Kirsten.
I established auto renew last time I bought and yet it lapsed and I had to do all over again. My confirm pages say auto renew on but one of my phones (SE) says no auto renew. Goofy system but good coverage and price.
Jim, we are sorry to hear about this. We will look into what happened that could have caused this issue. Thank you for the positive comments about our affordable coverage.
I don’t understand how it said the deductible was $75 and then all of a sudden it jumped up to 173 dollars that a big jump for a deductible
William, this was a typo on the Order Confirmation communication you received, we apologize for the error. Your deductible is the $75.00 one that appeared online. The 1st page of your policy documents, the Declaration Page, emailed to you at the time of purchase should confirm that for you. We have also checked your policy and can confirm that. Thank you for letting us know about this issue, we have engaged our team to get that fixed as soon as possible on that communication.
Easy to buy an insurance policy for my iPhone
Thank you for highlighting our ease of online servicing Tony.
162 reviews matching