Xbox (www.xbox.com) has a 1.3 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 88% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.
I got scammed!!!!!! I finally bought my son UFC 5 as a birthday present. But then when he was gonna download it (after I bought it in the Xbox app) We need Ulitmate Game pass. Which is too much money per month and I could not do anything. So it became khaos in the family and my money is lost to.
Their customer support site is like a labyrinth, except the Minotaur in the centre just wants to waste your time. It is designed to put people off cancelling or requesting refunds and is incredibly predatory. You can't even speak to a customer service agent, you're instead made to speak to other "experts" and by expert they mean some dude who owned an X-Box back in college and has zero ability to help. Avoid like the plague.
I bought Xbox gift card today for $150. It said it was activated on the receipt as I scratched the back to get the code everything looked good I had to send a screenshot of the code to my husband over seas cause he on a mission for the military and our only way to communicate is through this was or if he needs things like personal items etc. well he told me he put the code in and it said "your card has been used by someone else" he put in the amount it asked for so it was $150 the code and the status said cancelled. So I'm very pissed off that this happened. I would love if someone would reach out to me or respond so we could resolve this issue
I can't get in! It says the verification method (sms UK) isn't working, so I'm locked out. It's Christmas Eve, my son just wants to play a computer game. Disaster. Very expensive piece of plastic and many little expensive discs, all completely useless.
I wish companies like Microsoft wouldn't lie to their customers and announce that unofficial controllers impact gaming experience as to why they 'block' the accessory. When in fact, it's because they are cheaper and more affordable than official controllers. Admit its about the over price controllers you want people to buy rather than the cheaper ones. Liars!
Can't buy anything. I always get: "Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. Get more info [Error code] Thu, 27 Nov 2025 13:04:57 GMT The "Get more info" link does absolutely nothing. No contact information is posted. It's like THEY HATE MONEY. I've tried several known working credit cards, I've tried PayPal. I don't know how to BUY ANYTHING FROM MICROSOFT. WTF?
This company is Hijacking the video games industry and its no longer fun or welcoming. How do people who cant afford to merely survive in these harsh times in this harsh world expect to enjoy the simple things in life and play video games 🎮 when the costs keep increasing?
107 reviews matching