So I ordered off there store on amazon only to receive the chairs damaged to the point the lags where snapped off in the box. Packaging was terrible wiyh no support or proper support or protection. Plus there was no nuts or bolts to put them together in the box anyway . I contacted them on amazon and it has become a nightmare and no contact number to sort it out and customer service is not listening. I will never order off this company again as it has made me angry to receive my items in this way and customer service not doing anything. Very frustrating 😕
Reply from yaheetech.shop2025-09-24We are truly sorry to hear about the frustrating experience you’ve had with your recent order—this is absolutely not the quality or service we strive to provide, and we feel terrible that your chairs arrived damaged (with snapped legs) and missing the necessary nuts and bolts due to inadequate packaging. We also understand how upsetting it is to face difficulties getting this resolved through Amazon messages, with no clear way to reach us quickly, and we sincerely apologize for the stress this has caused you.
To make this right for you as soon as possible, please let us know your order number—once we have that, we will be sure to get working on this right away (whether that means arranging a replacement, a refund, or whatever solution best addresses your issue).
If you prefer a more direct way to connect, you can also email us at [email protected] or reach out to us on Facebook: Yaheetech for immediate assistance. Our team is committed to resolving this for you promptly.