ZampleBox (www.zamplebox.com) has a 3.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 34% give 1 star; The business has replied to 35% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
I dislike that they some time change the day to take payment out of my account. The only other thing is I don't have a way to get them not send me things with coconut or mangoes. Other than that I like the company and products.
I placed an order with two items, but I only received one.
Been a member for 7 years. Good value even though I throw away 3-5 bottles per 12 bottle box…can’t seem to get my flavors changed. The old flavor system was much better..,
Still waiting on box shipped Sept 30th Still sitting in San Diego via USPS tracking
I've bought twice from here so far. The Prices are great prices, the flavors are good, and the shipping is really fast!
I ordered a box years ago. Many times i tried to contact them, they did everything but address the problem. Fraud company.
This is my review as a customer for about 1 and a half years. Juice quality is really good. But unfortunately there a so many negatives here. They like to say they offer a variety of juice but they have no problem sending you the same flavors and bottles every month until you complain about it. My last straw was this situation- I was billing for multiple months of product and not being sent anything. I attempted to reach “customer service”, and I’m using quotes because they are non existent. You will get no response from them and they will continue to bill you. I had to call my bank to stop it. Customer service did reach out to confirm I wanted to cancel the subscription 3 months after I requested that. All around would not recommend this company until they fix their customer service issues.
Love the product. Love how I don’t have to think about it, it just comes. However, I have been trying to contact their customer service for two months. I changed my address, and they keep sending my subscriptions to my old address. I’ve lost 120 dollars on product because of this. Please. For the love of God, will someone please come about this issue.
Like so many, I'd give zero stars if possible. My order had been "Awaiting Fulfillment" for two weeks, so I contacted them through their chat on the website. Waited a few days and got nothing, so I sent another message. Waited more and nothing. So I emailed and waited. I called and left a voicemail twice. I had asked for a refund on the order after the first week of no response and asked to cancel my subscription after the 3rd week. They don't let you just cancel it, you have to contact them to cancel it, which is really annoying. It's been 4 weeks now, and the only response I got was that they canceled my subscription. Even though i asked for a refund in the same email, they didn't acknowledge that part at all. The order has now finally been shipped, a month after it was supposed to, but at this point, I find that even more frustrating because I don't want anything from this atrocious company.
no delay, no issues...Thanks
Zamplebox has always been great to me. Sometimes the boxes come a bit slow but for the most part, i like them.
Absolutely terrible customer service. Have been trying to cancel a subscription for nearly a month with the only response being "everyone is out sick".
I placed a order for 6 bottles on Dec 25 2024 I have not received my box yet.it is Jan 7 2025 I also wanted them to change my mg from 25 to 6 mg for all future orders. It's hard to get a hold of them to make changes or get answerels
Was a great service, but I can no longer support this company. Been using this service for a few years, and since I buy the box at the upper end of my juice requirements I usually end up with a few extra each month. Every few months I would cancel or skip a month in order to cut down on my back stock. However, recently they have made it necessary to email or call directly to cancel or modify a subscription. This blatant dark pattern that looks to discourage me from altering this service for me is upsetting. I have now cancelled my subscription permanently, and will be looking for an alternative. Would love to be able to recommend this service to others, but their new policies prevent me from doing this in good conscious.
Using the company for some time now. Always responsive and understanding.
ALL INTERNATIONAL BUYERS BEWARE!!! Do not purchase from Zamplebox, after half a year I still don't have my order, refund is not provided as well!!! Frauds!!!
This is just the best way to get your hands on some great vape products
The juices are amazing! You are picking awesome ones.
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