For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Zazzle

200 reviews

4.2200 reviews
Write a review

About Zazzle

Data updated
Website
www.zazzle.com
Category
Business Services
Location
United States · Reno
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
94% (32/34)
Do you own Zazzle ? Claim this profile for free and start replying to reviews.

Is Zazzle legit?

Zazzle (www.zazzle.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

T
Theresa Knife · 2 reviews · Experienced 2026-06-18 ·

Easy design and quick free delivery

I was so happy the shirt was delivered so quickly! Thank you!

A
Aaron Finley · 5 reviews · Experienced 2026-06-26 ·

Awesome work

Awesome work, fast shipping every time.

M
Mark Anibal · 2 reviews · Experienced 2026-06-25 ·

The quality and workmanship is top…

The quality and workmanship is top notch. My family loves the personalization. Matches our property in the mountains. Thank you so much:)

E
Elizabeth DeLoach · 2 reviews · Experienced 2026-06-26 ·

Wedding invitations

Delivered earlier than expected and absolutely beautiful quality thank you so much for being a part of our special day

H
Haarvey Ross · 2 reviews · Experienced 2026-06-10 ·

Love the cushions and tee shirt design…

Love the cushions and tee shirt design going to buy more next week.

J
Janelle Sack · 8 reviews · Experienced 2026-06-24 ·

Got what I ordered

M
Miranda C · 2 reviews · Experienced 2026-06-25 ·

Extremely quick shipping

Extremely quick shipping, and seller packaged nicely with bubble wrap.

A
Amanda Edwards · 2 reviews · Experienced 2026-06-25 ·

Turned out exactly the way I wanted…

Turned out exactly the way I wanted them to. They are beautiful!

J
Jane · 4 reviews · Experienced 2026-06-25 ·

Fast and exactly what I was looking for!

I
Ilona Eisler · 5 reviews · Experienced 2026-06-25 ·

ACE Quick delivery and exactly what i…

Quick delivery and exactly what i ordered. Good quality and great lettering.

K
Kris Dyer · 1 review · Experienced 2026-06-19 ·

Order was perfect

Order was perfect! Received in timely manner! Ordering was a breeze.

J
John Rosa · 1 review · Experienced 2026-06-25 ·

The print looks amazing

The print looks amazing. I love that you showed all those different angles of what the finished product could look like in different settings. I do wish there was a way to print on both sides. I don't really understand why you can't. Regardless of that it really came out nice.

A
Amanda H. · 2 reviews · Experienced 2026-06-17 ·

my service was great

my service was great. delivery was fast. and item was exactly what i wanted. and great price.

J
Josephine A Goldmann · 2 reviews · Experienced 2026-04-28 ·

Took my payment never delivered the product

Put on Yelp and on Google: The magnet was beautiful. Although two never arrived and I was refunded, without my knowledge for only one of the magnets. All I wanted was the two magnets replaced but after a lot of back and forth I realized Mark was not budging. I was in total compliance with every piece of documentation he asked for, but that did not matter! It was not worth any more of my time and effort for something that so easily could have been resolved. For such a big company, customer service absolutely stinks! How could you take a customer's money, give them a partial refund without their knowledge on the other magnet and flat out refuse to just simply replace the two magnets that never arrived? Zazzle you shorted me for the other missing magnet! Employees need a course in customer service because the back and forth arguing that I received was ridiculous and total nonsense! Of course, this will not make a dent in their multimillion-dollar company! I will never recommend Zazzle due to the way I was treated! I disputed the charge with my American Express card and they simply refunded me the full amount without even dealing with Zazzle because of the resistance I received throughout the process! GOODBYE ZAZZLE! PLEASE!!! Laura from Zazzle I'm waiting to hear back from you! Hey Laura it is June 30th I shared email you as suggested at your email kindly get back to me so we can put this to rest once and for all! Thanks!

Reply from Zazzle 2026-06-25

Dear Josephine, Please accept my sincere apologies for the failure to deliver your order, and the subsequent cancellation. I completely understand your frustration; this is absolutely not the standard of service we aim to provide. Should you wish to discuss the matter further, please reach out to us by email at [email protected] and we would be happy to investigate this further. Kindly, Laura Team Zazzle

S
Stacy Heinz Dowling · 1 review · Experienced 2026-06-06 ·

Ordered a custom mat for a birthday…

Ordered a custom mat for a birthday present that never came Contacted them was assured of a replacement order which also never came Ordered on June 5 Have me waiting for a human to talk to as I type Said three minute wait and it’s been 10 minutes I will never order from Zazzle again

Reply from Zazzle 2026-06-25

Dear Stacy, Please accept our sincerest apologies. Missing a birthday gift is upsetting, and we are deeply sorry for letting you down. I will be reaching out to you now by email so we can further assist in the matter. Kindly, Laura Team Zazzle

R
Robert White · 3 reviews · Experienced 2026-06-25 ·

4th of July card

I ordered a 4th of July card. They estimated it would arrive on the 27th. But now, they say maybe on July 7. Customer service is almost useless - continuously requesting the order number, address, zip code, etc - MANY times. Just mostly a scam.

Reply from Zazzle 2026-06-25

Dear Robert, I sincerely apologize for your experience with your recent order. I will be reaching out to you via email shortly so we can assist you further. Warm regards, Laura Team Zazzle

D
Dro G · 2 reviews · Experienced 2026-06-22 ·

Cancelled and never told

Cancelled and never told, no reasoning, no email or follow up. Purchasing a gift dependent on time and only found out it was canceled because I clicked on link to check status otherwise I would still be waiting!!! Horrible

Reply from Zazzle 2026-06-24

Hello Pedro, We are sorry to hear you had this experience with us. I can see that we have reached out to you via email. If you need any more assistance please respond to that email. Thanks, Zazzle

P
P Dreher · 2 reviews · Experienced 2026-06-11 ·

Never received my order and it's too late now

I ordered funeral cards for my mother's funeral. They were due to arrive 6 days prior to her funeral. The day after they were supposed to arrive, tracking showed only that a label was created. I contaxted Zazzle. They said they would be reshipped by overnight mail after 2 days of production time. That was a week ago and again, tracking only shows a label being created, no actual shipment. The funeral was 3 days ago without the funeral cards I ordered. An apology and refund does nothing for me. Wish I had ordered from the funeral home.

Reply from Zazzle 2026-06-24

Hello! We are so sorry to hear this happened. We would love to try to make this right. Please reach out to [email protected] and we would be happy to help. Thanks, Zazzle

H
Heidi Proctor · 1 review · Experienced 2026-06-23 ·

I ordered time sensitive invites that…

I ordered time sensitive invites that were supposed to arrive by the 19th June. I paid for expedited shipping. It is now the 23rd June and still no update on when these will be dispatched. I am so upset with this service. *UPDATE* I ended up cancelling my order as I was being passed back and forth. I will never use this website again.

Reply from Zazzle 2026-06-24

Hello Heidi, We are so sorry to hear you have not received your order. Please reach out to [email protected] and we would be happy to help! Thanks, Zazzle

J
Joan · 4 reviews · Experienced 2026-06-19 ·

As a content creator with a tax…

As a content creator with a tax residency outside the US, I have found it impossible to 'correctly' fill out a mandatory one-page form. It never gets approved by Zazzle.

Reply from Zazzle 2026-06-21

Hello Joan, Sorry to hear you are finding difficult to finish your creator form. Could you please email us at [email protected] so we can assist you with that? Best. Zazzle Team.