Great 1st Time Experience
Prompt response to questions. Allowed for customer design. Delivered on-time and print quality was great.
About Zazzle
Data updated- Website
- www.zazzle.com
- Category
- Business Services
- Location
- United States · Reno
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 94% (32/34)
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Is Zazzle legit?
Zazzle (www.zazzle.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
What people say
Zazzle is the best!
I love using Zazzle for the items I want to create. The quality is great, pricing is fair especially with the discounts, and customer care cannot be beat.
DON’T pay for expedited international…
DON’T pay for expedited international postage because they can’t track it properly & I’m still waiting for my parcel 11 days later (meant to be delivered within 2-5 days) !!! DHL is the carrier being used & their tracking system is useless !!!! Now let’s see how much hassle it is to try & get a re fund on my £30 expedited postage !!!!!!
Reply from Zazzle 2026-07-15
Hello! We are sorry to hear you had this experience with us. We would love to make this right. Please reach out to [email protected], and we would be happy to help! Thanks, Zazzle
Very helpful!
I had an issue with my order (which, honestly, may have been my mistake), but they were quick to offer a solution, super quick to get the new items to me, communicated well, and were very easy to work with. I will not hesitate to order again!
Beautiful design
Beautiful design, amazing quality! Everything was printed exactly as it was suppose to be and arrived a few days earlier than expected!! 100% would recommend!
Customized grad memory book
I found what I needed and was able to get it before the date I needed. I was very happy with how the book came out. I will always look to zazzle for what I need to celebrate occations in my family.
DO NOT USE THE FREE TRIAL!!! SCAM
I used Zazzle for my mom’s funeral cards. I signed up for the free trial. I had a hard time navigating through the card and changing it. So, after I purchased and got cards I figured I am just not good at making cards. I canceled the free trial. Turned off the auto charge as well. But, today I received a charge for 19.95 for a years subscription! First off I wouldn’t have ever done a year! Then when I went to ask for refund you only get a chat bot. You don’t get a refund, you get a credit with your next purchase! Uhh NO I want a full refund. This feels very scammy! And I want others to be aware!!!!
Reply from Zazzle 2026-07-06
Hey Deb, We are sorry to hear that you had this issue. We would love the opportunity to make this right. Please reach out to [email protected] and we would be happy to help! Thanks, Zazzle
Money withdrawing problem
I am a UK based designer and product creator on zazzle. I have issue withdrawing money on zazzle. I sent them so many messages asking to help me fill up form about tax and asked them to sent me a sample how the form should look like for my case as I am not enhlish I was struggling to do it properly. They didn't help me much and recently I corrected the form and sent them a copy. One month and no reply to my message. There is no phone number so I can't contact them directly. I am very dissapointed.
Reply from Zazzle 2026-07-06
Hello Katarzyna, We are sorry to hear that you are having these issues. Please reach out to [email protected] and we would be happy to look into this for you. Thanks. Zazzle
I only gave them a 1 because I couldn't…
I only gave them a 1 because I couldn't give them 0 My name is William C. Edgar, and I'm a singer-songwriter and former Tim McGraw band member. I have always performed under the name of WC Edgar I perform my self-penned music all over the United States, plus many European countries. I found Zazzle and decided to make myself a new custom tee with MY IMAGE on it. Everything went ok until I paid, and then they cancelled my order and said it was a copyright issue. Really? I OWN 100% of my publishing rights, writers' rights, including ALL IMAGES OF MYSELF I feel like Zazzle is discriminating against me for some reason. Who are they? The Gestapo tee shirt police?
Reply from Zazzle 2026-07-03
Hi Willian, We’re sorry to hear about the cancellation of your order, and can see that a member of or content management team reached out to you about the issue. You are free to re-order and please respond to the email sent if you have any further copyright issues. Kind regards, Zazzle Team
My experience was very frustrating
My experience was very frustrating, not intuitive, no customer support besides a chat bot and hidden "subscription" costs after paying for the design/downloads that I'm guessing I will have to keep paying until my event is over. Will not use again.
Reply from Zazzle 2026-07-03
Hi Kelli, We’re sorry to hear you were not happy with your order, and we would love to make this right! Please reach out to us at [email protected] and we would be happy to help! Kind regards, Zazzle Team
So cute thank you
Fast shipping
Easy ordering and fast shipping
Came out perfect and quick
It was great
Broke fairly quickly
The design was what I asked for, but the product sadly broke after a few uses.
Reply from Zazzle 2026-07-01
Hello Remi, We are sorry to hear that you were not happy with your order. We would love the opportunity to make this right. Please reach out to [email protected] and we would be happy to help. Thanks, Zazzle
Couldn't read the logo on front of the…
Couldn't read the logo on front of the business card - so will have to trash them unfortunately
Reply from Zazzle 2026-07-01
Hello Darrin, We are sorry to hear you were not happy with your business card order. We would love the opportunity to make this right. Please reach out to [email protected] and we would be happy to help. Thanks, Zazzle
Great shirt
Just perfect for our wedding day
We ordered rushed delivery and were so thankful they arrived on time. The QR code quality was great and the papers themselves were perfect. Thank you!
Loves my invites
Loves my invites! They are perfect and arrived before estimated delivery date! We’re so happy with our purchase
Designing the mug was so user friendly…
Designing the mug was so user friendly and easy to do it! And the delivery time was super reasonable. Incredible and I’ll be back to order again.