For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Zazzle

200 reviews

4.2200 reviews
Write a review

About Zazzle

Data updated
Website
www.zazzle.com
Category
Business Services
Location
United States · Reno
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
94% (32/34)
Do you own Zazzle ? Claim this profile for free and start replying to reviews.

Is Zazzle legit?

Zazzle (www.zazzle.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

To Whom It May Concern,

To Whom It May Concern, I would like to give a shout-out to Zazzle for the incredible service and creativity it provides. Years ago, while searching the internet for a company that could bring various design ideas to life—such as custom cups, banners, and other unique products—I came across Zazzle and decided to give it a try. Since then, Zazzle has become my go-to place for designs that complement my ideas and help turn my visions into reality. I appreciate the variety, quality, and creativity available through your platform, and I look forward to continuing to use Zazzle for future projects. Thank you for providing such a wonderful resource for creators and customers alike. Warm regards, Kevin

I received my order but I was…

I received my order but I was disappointed. the font was too small and it didn't look as nice as it did online

Reply from Zazzle 2026-07-20

Hello Nancy, I'm really sorry you were not happy with your order. We have now reached out to you by email to help you fix that. Best, Zazzle Team.

M
Megan Pickett · 1 review · Experienced 2026-07-15 ·

I had a very disappointing experience…

I had a very disappointing experience with Zazzle. I ordered custom plates for an important event, but they were never delivered. When I contacted customer service, I was hoping they could offer a solution—such as expediting production or shipping—but instead, the plan was just to cancel my order. This left me scrambling at the last minute for a high-profile client, putting my business and reputation at risk. While the representatives were polite, the lack of urgency or willingness to find a solution was incredibly frustrating. If you're ordering custom products, I would think twice before relying on Zazzle.

Reply from Zazzle 2026-07-17

Hi Megan, I'm truly sorry to hear you never received your paper plates order on time. That's certainly not the customer experience we strive for. I can see we have reached out to you via email to assist you further with this issue. Please feel free to reply to our email if you have any further concerns or inquiries, Kind regards, Craig

N
Nick Ficcadenti · 1 review · Experienced 2026-07-17 ·

Shipping was fast!

F
Fran · 1 review · Experienced 2026-07-13 ·

The agent was helpful and followed…

The agent was helpful and followed through to be sure the order was shipped on time. Wonderful communication and team effort!

K
Kim · 1 review · Experienced 2026-07-17 ·

The font was not as it was pictured in…

The font was not as it was pictured in photo of invitation. Was much smaller.

A
Angela Schuck · 1 review · Experienced 2026-07-10 ·

Easy Process

Easy to design and order. Product came exactly as expected. Love the quick turnaround!

S
Suzanne A West · 2 reviews · Experienced 2026-07-13 ·

Easy to order!

J
Jordan · 1 review · Experienced 2026-07-15 ·

Almost all the cards and envelopes were…

Almost all the cards and envelopes were bent. Quality of pictures was very poor. Some of the cards have white space on the top left of the card, which is not apparent in the preview pictures.

Reply from Zazzle 2026-07-17

Hi Jordan, I'm very sorry to hear your order arrived in such condition, but we'd love the opportunity to make this right. Please reach out to us at [email protected] and we'd be more than happy to look into this and provide you with a suitable resolution. We look forward to hearing from you. Kind regards, Craig

M
Michael Penfield · 1 review · Experienced 2026-07-17 ·

Prompt Delivery

J
Jess · 1 review · Experienced 2026-07-10 ·

The card was exactly as advertised

The card was exactly as advertised, showed up in perfect condition and is just want I wanted!

J
Jacob Litzler · 1 review · Experienced 2026-07-15 ·

Delivery was quick and ordering was…

Delivery was quick and ordering was easy! The invitations are very high quality and exactly what I ordered.

I love it!

I love that different sizes and quantity of pictures are offered. I chose the 60 photo desk mat since I had over 50 pictures I wanted to include. It is a well made mat and I'm enjoying having my family and pets on my desk without having a ton of photo frames.

B
Berntoak · 1 review · Experienced 2026-07-14 ·

Do not use this site if you are not…

Do not use this site if you are not from USA. They will not help you fill out what you need to do for tax after telling me that I didn't need it when I first set up shop. Also if you don't sell anything for a certain time they start taking money out of your account, they call this The Non-Contributing Account Fee and then you end up with nothing. They have taken all my earnings and I now have a negative balance.

Reply from Zazzle 2026-07-15

Hello Berntoak, We are sorry you had this experience, we would love to help you in any way we can. Please reach out to [email protected] and we would be happy to help. Thanks, Zazzle

S
Steve Shnitzler · 1 review · Experienced 2026-07-13 ·

Ordered a shirt for a friend

Ordered a shirt for a friend. Even tho Zazzzle’s records showed it delivered, they went ahead and re-sent it. Exceeded expectations.

T
Trin · 1 review · Experienced 2026-07-12 ·

DO NOT USE THIS COMPANY!!!

This company is an absolute nightmare to work with. Won’t admit to mistakes they made, and you can forget about replacements or even talking to customer service. It’s a waste of time because they truly don’t care about anything else but scrapping all the money they can from you. Do not use them, you’ll be wasting your time and your money.

Reply from Zazzle 2026-07-15

Hello Trin! We are sorry to hear you had this experience. We would love to make this right. Please reach out to [email protected] and we would be happy to help. Thanks, Zazzle