ZenBusiness (www.zenbusiness.com) has a 4.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 38% of negative reviews. Last updated 2026-08-10.
We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.
M
Melvin Morgan · 2 reviews · Experienced 2026-07-22 ·
★★★★★
So I went to ZenBusiness to start my…
So I went to ZenBusiness to start my nonprofit organization and then on their website they have a nonprofit management service and they asked me about all the nonprofit things and they waited a whole week just to tell me that they don’t do nonprofit businesses so I had to find elsewhere to go to after waiting and wasting a whole week almost 2 weeks just to find out that they don’t do non-profit
Reply from ZenBusiness2026-08-06
Thanks for speaking with us today. We appreciate the feedback. We are sorry we could not meet your needs at this time but wish you the best in your endeavors.
C
Chris · 2 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
Alejandro L
Alejandro L. was very friendly and helpful during the full support process.
Reply from ZenBusiness2026-08-06
We're so happy to hear that our team member was friendly and helpful. Thank you for sharing your positive experience with us!
Alejandro was terrific. When I explained my issue he was very understanding and helped me right away! Thank you and you have made me feel so good about the decision I made to go with Zen! You truly are an awesome company ti have in my corner!
Reply from ZenBusiness2026-08-06
We're so happy to hear about your positive experience! It's wonderful that our team member was understanding and helped you right away, making you feel good about choosing us.
J
James Mike Dumorne II · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Alejandro L gets 5 stars from ME
Alejandro L. was an AMAZING agent. He helped me figure out my EIN situation as well as name change. He is very knowledgeable, very friendly and would do business with him ANYDAY. If possible I'd make him my go to agent from anything regarding my LLC. If you are reading this, THANKS AGAIN!!!
Reply from ZenBusiness2026-08-06
We're so happy to hear that our agent was amazingly helpful. It's wonderful to know they were knowledgeable and friendly. We appreciate you sharing your positive experience!
My experience was great. I spoke to agent Mark M. He answered all of my questions and was very helpful.gave me information I needed to know about my formation of my LLC.
Reply from ZenBusiness2026-08-06
We're so happy to hear about your great experience! It's wonderful that our team member was very helpful and answered all your questions.
June made things super easy and fast with all the information that i needed.
Reply from ZenBusiness2026-08-06
We are so glad to hear that our team made things easy and fast by providing all the information you needed. We truly appreciate your excellent feedback!
I wasn't successful when I was speaking with the AI assistance -- however when I was connected with Heizel she was very helpful and answered all of my questions!
Reply from ZenBusiness2026-08-06
We appreciate you sharing your experience. We're glad our team member provided excellent support.