ZenBusiness (www.zenbusiness.com) has a 4.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 38% of negative reviews. Last updated 2026-08-10.
Mark M is outstanding with great customer service 😊
We are so pleased to hear that Mark provided such outstanding customer service. Thank you for sharing your positive experience with us!
Aci was extremely patient and helpful. I’m so grateful for this company and for people like Aci that help a first time business owner navigate this landscape.
We're so pleased to hear about your positive experience! It's wonderful that our team member was patient and helpful. We love to help out new business owners.
Jose Manuel A. was very knowledgeable and ready to help at a moments notice. He was very thorough in answering my questions and he provided very helpful information and feedback. Great customer service skills! Promote Jose ASAP!
We're so happy to hear about your positive experience! We're glad our team member was knowledgeable and thorough in answering your questions and providing helpful information. We appreciate your feedback!
I had an excellent experience working with Mark C. He was incredibly patient, knowledgeable, and took the time to walk me through the entire LLC application process online. He answered all of my questions clearly and made what felt like an overwhelming process much easier to understand. I never felt rushed, and he made sure I understood each step before moving on. His professionalism, responsiveness, and willingness to help gave me confidence that I was completing everything correctly. Thank you, Mark C., for your outstanding customer service and support. I truly appreciate your patience and guidance, and I highly recommend working with him to anyone needing help with forming an LLC.
We are so pleased to hear about your excellent experience. It's wonderful to know that our team member's patience, knowledge, and clear explanations made the process much easier for you. We truly appreciate your kind words.
Mark M provided me with the next steps to get LLC going.
We are so glad to hear that we were able to assist you with the necessary steps to get your LLC established. We appreciate you sharing your positive experience!
Jose gave me a simple solution, and I was able to continue along my way! Couldn't ask for any more!
We are so glad our team was able to provide a simple solution and help you continue on your way. We appreciate your positive feedback!
Kevin was helpful and straightforward in guiding me through the NYC Publication requirement
We're so glad to hear that Kevin was helpful and straightforward in guiding you. We truly appreciate your kind feedback!
Very nice person very professional and great service
We're so pleased to hear that you received professional and great service! Thank you for sharing your wonderful feedback with us.
We are so happy to hear that your experience was amazing! Thank you for sharing your positive feedback with us.
She was able to listen to my worried and help me through everything!
We're so glad to hear that our team was able to listen to your concerns and help you through everything. We truly appreciate your positive feedback!
Very excellent service ! Very helpful with all questions !
We are so pleased to hear that our team provided excellent service and was very helpful with all of your questions. We truly appreciate your positive feedback!
Oliver was able to help me to quickly resolve the problem I was facing!
We are so glad to hear that our team member was able to help you quickly resolve the problem you were facing. We appreciate your excellent feedback!
Service was great and I had all my questions answered and my problems solved
We're so glad to hear that our service was great and that all your questions were answered and problems solved. We appreciate your positive feedback!
Diego Ortiz was the most helpful person I’ve dealt with while calling ZenBusiness customer service lines. He was knowledgeable and helpful. Going above and beyond my expectations. Giving explanations and making quotations for other coworkers so they can better assist me in the future. A+++ service.
We're so glad to hear you had such a positive experience. We appreciate you sharing your feedback and are happy that our team member was knowledgeable, helpful, and went above and beyond your expectations.
We're so happy to hear that our team member provided you with such wonderful assistance! We appreciate your kind words.
Mark M expedited my request. thanks for your help.
We are so pleased to hear that Mark was able to expedite your request and provide excellent assistance. Thank you for sharing your positive experience with us!
quickly and efficiently helped resolve a notice and compliance issue
We are so glad to hear that we could quickly resolve your issue. We appreciate your excellent feedback!
Leizyl was very helpful in guiding me through the process. Although I had selected Manager-Managed in the initial process, and after speaking with Sarah, I advised her to have my business managed, the call could have been avoided. Leizyl was very respectful and provided great attention to this matter. Thanks Leizyl!
We're so glad to hear that our team member was very respectful and provided great attention to your matter. We appreciate you sharing your positive experience!
Ashlin was able to resolve my problem with speed and professionalism. Thank you, Ashlin.
We're so glad our team member was able to resolve your problem with speed and professionalism. We truly appreciate your excellent feedback!
Aci helped with updating information to further process my LLC and in a timely manner. Thank you!
We're so glad we could assist with updating your information and processing your LLC in a timely manner. Thank you for sharing your positive experience with us!
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