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Legal Services & Government

ZenBusiness

207 reviews

4.7207 reviews
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About ZenBusiness

Data updated
Website
www.zenbusiness.com
Category
Legal Services & Government
Location
United States · Austin
Status
Unclaimed
Last 12 months
207 reviews
Replies to negative
38% (5/13)
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Is ZenBusiness legit?

ZenBusiness (www.zenbusiness.com) has a 4.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 38% of negative reviews. Last updated 2026-08-10.

What people say

S
Sharon Whittle · 3 reviews · Verified · Experienced 2026-08-03 ·

Kevin was very patient and supported me…

Kevin was very patient and supported me throughout my application process

Reply from ZenBusiness2026-08-04

We're so glad our team member was patient and supportive throughout your application process. We appreciate your kind words!

R
Ron Dunn · 1 review · Verified · Experienced 2026-08-03 ·

A smart and polite helper on the phone

A smart and polite helper on the phone. Kevin did an awesome job.

Reply from ZenBusiness2026-08-04

We are so glad to hear that our team member was smart and polite. We appreciate your excellent feedback!

T
Tristan Felchock · 1 review · Verified · Experienced 2026-08-04 ·

Diego Ortiz's insight

Diego Ortiz's insight on the subscriptions was very helpful!

Reply from ZenBusiness2026-08-04

We're happy to hear that our insights on subscriptions were very helpful to you. We appreciate your positive feedback!

L
Logan Fischer · 1 review · Verified · Experienced 2026-08-04 ·

He got straight to work he had no…

He got straight to work he had no issues with anything he got it all figured out so I didn't have to stress over anything excellent work.

Reply from ZenBusiness2026-08-04

We're so pleased to hear our team member was able to get straight to work and resolve everything, alleviating your stress. We appreciate your excellent feedback!

S
Sean Coe · 1 review · Verified · Experienced 2026-08-04 ·

HEIZEL was awesome

Reply from ZenBusiness2026-08-04

Thanks for the kind review. We will be certain to pass along your feedback.

E
Eric Johnson · 1 review · Verified · Experienced 2026-08-04 ·

Gabriel was very good at informing me…

Gabriel was very good at informing me giving me suggestions and helping me get the next three names to try to figure out my LLC

Reply from ZenBusiness2026-08-04

We are so pleased to hear that our team member provided excellent guidance and suggestions. We truly appreciate your positive feedback!

C
Charles Unknown · 2 reviews · Verified · Experienced 2026-08-04 ·

Right now I am batting 5 for 5!!

Right now I am batting 5 for 5!!! These guys and gals are providing excellent customer service. They give you a feeling of “don’t hesitate to call attitude” I’m here to help you. I have given them a motto: “CAN DO” Respectfully,

Reply from ZenBusiness2026-08-04

We're so happy to hear about your positive experience! It's wonderful that our team provides excellent customer service and makes you feel comfortable reaching out for help.

V
Vanessa G. Odems · 1 review · Verified · Experienced 2026-08-03 ·

Korina was very helpful

Reply from ZenBusiness2026-08-04

We appreciate your kind words. We are so glad that one of our team members provided great assistance during your experience with us.

C
Craig Oates · 1 review · Verified · Experienced 2026-08-03 ·

Gabrielle is knowledgeable and…

Gabrielle is knowledgeable and proficient. He makes your company look good! Thank you! Craig Oates

Reply from ZenBusiness2026-08-04

We're so glad to hear that our team member was knowledgeable and proficient. We truly appreciate your positive feedback!

K
Kaya J · 1 review · Verified · Experienced 2026-08-04 ·

Good customer service

Mark M. was great! Made it very easy. I wish it was a little easier to manage the subscriptions on the website.

Reply from ZenBusiness2026-08-04

We're so glad to hear about your positive experience! We appreciate your feedback regarding subscription management and will certainly look into making improvements.

K
Katherine Woodlee · 1 review · Verified · Experienced 2026-08-04 ·

Excellent service

Super nice rep! Very thorough and positive!

Reply from ZenBusiness2026-08-04

We are so pleased to hear that our representative was thorough and positive! Thank you for sharing your wonderful feedback with us.

J
Jeannette Williams · 1 review · Verified · Experienced 2026-08-04 ·

Kevin was patient and respectful and he…

Kevin was patient and respectful and he assisted me from beginning to end of my onboarding process.

Reply from ZenBusiness2026-08-04

We're so glad to hear that our team member was patient and respectful. We truly appreciate your kind feedback!

N
Nicole B. · 1 review · Verified · Experienced 2026-08-04 ·

Sansen was really helpful

Sansen was really helpful. She used 3 way communications to make sure she understood my issue. She answered my questions concisely and was patient when I needed time to log into my account with slow internet access.

Reply from ZenBusiness2026-08-04

We're so happy to hear our team member was helpful and understood your issue. We appreciate you sharing that they were patient and answered your questions concisely.

R
RR · 2 reviews · Verified · Experienced 2026-08-04 ·

The experience working with the live agent.

The experience working with the live agent, Sansen, was pleasant. I was having trouble interacting with the dashboard and Velo, and she was able to assist me with my requests.

Reply from ZenBusiness2026-08-04

We're so pleased to hear our team member provided a pleasant experience and was able to assist you with your requests. Thank you for your positive feedback!

N
Noel Serna · 1 review · Verified · Experienced 2026-08-04 ·

Shane was amazing a great help thank you

Reply from ZenBusiness2026-08-04

We are so pleased to hear that our team member provided such amazing help! Thank you for sharing your positive experience with us.

I
Imed Boudidah · 1 review · Verified · Experienced 2026-08-04 ·

Very helpful with a complicated request

Reply from ZenBusiness2026-08-04

We're so happy to hear that we were able to provide helpful assistance with your request, even though it was complicated. We truly appreciate your positive feedback!

P
Paul Winebrenner · 1 review · Verified · Experienced 2026-08-04 ·

Zen Business Creation with the Premium package.

Heizel was very helpful in answering all of my questions concerning the creation of a Zen Business L.L.C. with the premium package.

Reply from ZenBusiness2026-08-05

We're so glad our team member was able to provide such helpful assistance. We appreciate you sharing your positive experience!

J
Joy Henry · 1 review · Verified · Experienced 2026-08-04 ·

Mark M

Mark M. was pleasant and helpful.

Reply from ZenBusiness2026-08-04

We're so pleased to hear that our team member was pleasant and helpful. We truly appreciate your positive feedback and thank you for sharing your experience.

A
ANA OJEDIS SALDANA · 1 review · Verified · Experienced 2026-08-03 ·

Mr. Sebastion was very professional and reliable, and he helped me to solve some dout I had.

Mr. Sebastian F, was professional, and very pleasant and patien, and he helpend me clear up some questions I had.

Reply from ZenBusiness2026-08-04

We're so pleased our team member was professional, pleasant, and patient, helping to clarify your questions. We appreciate your positive feedback!

E
Earl Holley · 1 review · Verified · Experienced 2026-08-04 ·

Great customer and patient with…

Great customer and patient with customers thanks MJ

Reply from ZenBusiness2026-08-04

We are so pleased to hear that MJ was great and patient with customers. Thank you for sharing your positive experience with us!