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Is Zero Deposit Car Leasing legit?
Zero Deposit Car Leasing (www.zerodepositcarleasing.co.uk) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-02.
Hi Carol.
Thank you for your kind review, we’re delighted to hear you found the process simple and that our team was friendly and helpful throughout. We really appreciate you taking the time to share your experience, and we hope to welcome you back again in the future.
Team Hippo
Very helpful and understanding I would recommend this company
Reply from Zero Deposit Car Leasing2026-06-08
Hi Sharon,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that you found the team helpful and understanding and that you would recommend us. Providing a positive experience for our customers is extremely important to us, so it's great to know the team made a good impression.
We have noticed that your comments are very positive, but your review appears to have been submitted with a 1-star rating. If this was unintentional, we would love for you to update your rating to reflect your genuine experience.
Thank you for choosing Hippo.
Team Hippo
Got us through to Hippo leasing spoke to Max Livsey Both max and hippo are brilliant
Reply from Zero Deposit Car Leasing2026-06-02
Hi Malcom,
Thank you for the fantastic feedback! We’re glad Max Livsey provided such a positive experience and that you were pleased with the service from both Max and the Hippo team. We really appreciate your kind words.
Team Hippo
Good and professional conversation throughout the transaction .
Reply from Zero Deposit Car Leasing2026-05-06
Hi Fatmata,
Thank you for your feedback. We’re pleased to hear communication was professional throughout your transaction. We appreciate your support.
Team Hippo
Hi Leanne,
Thank you for your feedback. We’re pleased to hear you found our team friendly and helpful, and we really appreciate you taking the time to share your experience.
Team Hippo
Hi Chris,
We’re sorry to hear that your experience did not meet expectations. We have your details and will be in touch shortly to discuss what happened.
Thank you for your patience while we look into this.
- Team Hippo
Hi Jb
Thank you so much for your feedback! We’re glad to hear you found our service very efficient. We appreciate your support and look forward to serving you again!
Team Hippo
From The start of my Application I felt Heard
Delt with Very nicely, very polite
Kept me in The loop through out My Process ,The person who was Dealing with me was Becca ,
She Amazing And can't thank Her Enough .
Can't Recommend This company Enough !!
Thank you .
I'm very happy and can't wait To pick up my new car Next week ..
Reply from Zero Deposit Car Leasing2025-12-02
Hi Sophie,
Thank you for your kind words. We’re delighted Becca made the process so smooth and enjoyable. Enjoy your new car next week.
Team Hippo
Crystal was extremely helpful with the whole process and was able to provide answers to all my queries in a very timely manner. She was very friendly throughout and very professional.
Reply from Zero Deposit Car Leasing2025-10-28
Hi Stephen,
Thank you! We’re pleased Crystal provided timely, professional, and friendly support throughout your experience.
Team Hippo
Very easy to sort out. Clear advise given about all aspects. Friendly service. Communication is outstanding.
Reply from Zero Deposit Car Leasing2025-10-03
Hi Stacy,
Thank you for your feedback! We’re so pleased you found the process easy, the advice clear, and the service friendly with outstanding communication.
Team Hippo
Joe Capstick, who handle my inqurie was helpful, informative, Joe explain everything i needed to know.
Reply from Zero Deposit Car Leasing2025-07-29
Hi Paul,
Thanks for sharing! It's great to hear that Joe Capstick was helpful and informative, making sure everything was clearly explained.
Team Hippo
Hi Baseer,
We're sorry to hear you feel this way. We understand there was some confusion regarding the interest on the finance agreement, however, all finance terms, including interest, were clearly outlined in the documentation provided and signed.
We can see the order has since been cancelled.
If you'd like to discuss this further, please don’t hesitate to contact us at [email protected].
-Team Hippo
Communication at times was poor but overall satisfactory.
**Changing this as the whole thing wasn't satisfactory..sold me a faulty car that needed repairs straight away. 130 point check to supposedly.
Don't use.
Reply from Zero Deposit Car Leasing2025-07-07
Hi Ryan, thank you for taking the time to leave us a review. We're sorry to hear that communication wasn’t consistent throughout your experience, we understand how important clear and timely updates are. That said, we’re pleased to know that overall you were satisfied.
Your feedback helps us identify where we need to improve, and we’ll make sure it’s shared with the relevant teams.
Thanks,
Chris - Customer Experience Manager
I dealt only with Sam Baker and i have to say it was very easy I informed him what I was looking for he was very informative with options and kept in contact every step of the way.
Reply from Zero Deposit Car Leasing2025-06-09
Thank you for your feedback. We're glad Sam Baker made the process easy and kept you well informed throughout. We appreciate your kind words!
Team Hippo
I have used Hippo for last 5 cars they are a great company who treat you like family
Reply from Zero Deposit Car Leasing2025-04-27
Hi Mike,
Thank you so much for your loyalty and wonderful feedback! It means the world to us to hear that you feel like part of the Hippo family.
Team Hippo