Affordable Live Chat Software that can help boost your sales revenue and improve customer satisfaction! Provide sales customer support with Zopim and watch your sales surge. Zopim Live Chat is used by many blogshops, ecommerce, web hosting, realtors, travel, education sites and custom software vendors
Zopim (www.zopim.com) has a 4.3 out of 5 rating on OK.one, based on 90 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 18% of negative reviews. Last updated 2026-10-24.
Online Chat from Zopim is a great tool that enables our staff to acquire clients and close sales online as soon as possible. Highly recommended.
Thank you for your feedback. We are glad that Zopim helps you to acquire more clients. If you need any help, feel free to chat with us on our website. Best Regards, Team Zopim
Great lifetime free offer, great app to allow live-chat on the go.
Hi Maxime, Thank you for your good words. We are glad that you like our apps. Best Regards, Team Zopim
excellent service
Thank you for your feedback :) Best Regards, Team Zopim
We wanted to upgrde our account however prices are very very expensive . 25$ per user is not suitable for us. Therefore we are continuing with free one.
Hi Aylin, We do have a more affordable Basic plan at $14 per month. If you opt for yearly payment, you will get the plan at $11.20. Should you need any help, feel free to talk to us on chat. Best Regards, Team Zopim
VERY GOOD AWESOME
Thank you for your feedback. :) Best Regards, Zopim Team
In our country,SPain, we do not usually work with this programm but I think that it is vert useful but the payment method it is a little "expensive"
Thank you for your feedback. Team Zopim
Hi. Zopim is ssssssso great, I personly love it... just if it's possible, add the welcome messange or add photo sharing to that. TnQ so much
Hi Farid, Thank you for your feedback. If you are using our Lite plan, you still can share photos or any files via chat and change the message on the Chat Badge. However, you cannot change the custom message styling. Thank you for your support. Best Regards, Team Zopim
very good app for online shop, if free version can accept more than 1 chat, that will be better
Thank you for your feedback. Unfortunately the Lite plan only comes with one chat at a time. If you need any help, feel free to talk to us on chat. Best Regards, Team Zopim
I use zopim every day, its a really greate service.
Thank you for your good words :) Team Zopim
Great program for customer communication.
Hi Aglo, Thanks for your good words. Best Regards, Team Zopim
Your Chat is Great, i have a small business, but when add your chat window i directly connects to buyer who really need my services. Thanks your support and software is Great Great Great , i always connected with zopim
Hi Gajanan, Thank you for your good words. We are glad that our product has helped to grow your business. Best Regards, Team Zopim
The people installing it on my web page don't seem to know much better. I paid $300 for nothing so far, needless to say I'm not very happy with it.
Hi Greg, Thank you for taking your time to leave us the feedback. We are very sorry for the problem you are encountering. One of our customer support advocates will be contacting you via email shortly. You can always reach out to us via chat on our website for help. Should you need to extend your trial to make up for the time you spent installing our chat, please let us know. Thank you once again for your patience. Best Regards, Team Zopim
A really great software. I use constantly. Caused an increase in my work. Thanks to the Zopim team.
Hi Ali, Thank you for your feedback. Best Regards, Team Zopim
nice and easy to easy
Hi Floris, Thank you for your feedback. Best Regards, Team Zopim
The best product! Really stable and best performace in free edition too.
Hi Stefano, Thank you for your good words :) Best Regards, Team Zopim
Easy to use, many additional options.
Hi Bagira, Thank you for your feedback. Best Regards, Team Zopim
Excellent service, even with the free version.
Hi Eric, Thank you for your good words. Best Regards, Team Zopim
This is a cool widget that lets to make good experiences with customers. It is easy to use.
Hi Brigita, Thank you for your feedback. We are glad that you like our chat widget. Our Product team must be happy to know this. :) Best Regards, Team Zopim
Have trailed few chat providers over the years, always coming back to Zopim. Good functionality, good support and sensible pricing.
Hi there, Thank you for trusting us. It's such a great encouragement to know that you like our product. Best Regards, Team Zopim
Hi Paco, Thanks for your feedback. Should you need any help in the future, feel free to reach out to us via chat. Best Regards, Team Zopim
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