On time delivery
On time delivery. Customer service was very responsive.
Reply from XenonPro2024-07-02
Hi Josh, Thank you for your review! We look forward to serving you again soon!
About XenonPro
Data updated- Website
- xenonpro.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 52 reviews
- Replies to negative
- 45% (5/11)
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About this business
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
Written by the business, not verified by us.Is XenonPro legit?
XenonPro (xenonpro.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 45% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding customer service, emphasizing the exceptionally helpful staff and the smooth, friendly communication experienced throughout the entire ordering process. People also deeply appreciate the straightforward lifetime warranty process, noting that support representatives resolve replacement requests quickly and efficiently without any hassle. However, some reviewers were not happy with product quality, experiencing occasional manufacturing defects such as bulbs flickering or failing shortly after initial installation. Consumers also mentioned encountering intermittent connection problems, random component shutdowns, and malfunctioning parts that required extra troubleshooting or immediate replacement assistance.
Auto-generated from all reviews of this business. For reference only.What people say
Fantastic Service & Lifetime Warranty
I purchased LED headlights back in 2020 and have been using them happily ever since. They have been the best set of LED’s I’ve ever experienced. Fast forward to March 2024 and headlights started flickering and going out, I contacted XenonPro to see if anything could be done and sure enough they stand behind their product without question. In a few short minutes my warranty claim was approved over chat and was sent a new pair of LED headlights for my car. Fantastic service and they completely stand behind their product and offer a lifetime warranty; they made my day!
Reply from XenonPro2024-03-27
Hi Gary, Thank you for your review and for being a longtime XenonPro customer. We will always stand behind our product and we will always put our customers first. We look forward to serving you again soon!
Lots of issues upon initial…
Lots of issues upon initial installation. They immediately sent me a replacement set if low beam bulbs for my 16 f150 but wasn't able to get any consistency. Lights going off and on. Removed the antiflicker resistors that I was told needed to be installed and lights work better. Emailed requesting an explanation why I was told they were needed when they were not and never got a reply. Customer service 1 800 number leads nowhere. On line chat isn't at all helpful. Spend the extra money and buy quality. Not recommended
Reply from XenonPro2024-02-21
Hi Dave, Thank you for your review and sorry to hear about this situation. From time to time, we see certain vehicles that would normally require the anti-flickers work better without them. Please get in touch with our team and we will refund you for them in full right away. We look forward to speaking with you!
Fate can be vicious, Deer SUCK! XenonPro to the rescue!
Fate can be vicious topped with a run of bad luck. Simply months after I installed my new Dual Beam, Hi & Low Beams - H4 (9003/HB2) - Full Xenon HID Bulb kit a deer out of nowhere smashed my headlight assembly costing hundreds in damages. I wanted a matching part but only needed a bulb. Customer support BLEW ME AWAY with not just their offer to help but their lightening fast response to support me in my efforts to restore my car from the damage. They have made me a customer for LIFE and all my vehicles will fly the XenonPro logo with pride!
Reply from XenonPro2023-04-04
Hi Donald, Thank you so much for your review, we are so happy to hear about your experience with us. We hope you enjoy your new lights and look forward to serving you again soon!
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