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Construction & Manufacturing

Xometry

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103 reviews

4.6103 reviews
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About Xometry

Data updated
Website
xometry.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
38% (3/8)
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About this business

Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.

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Is Xometry legit?

Xometry (xometry.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the very reasonable pricing offered for various custom manufacturing projects. People also deeply appreciate the consistently high quality of the items received and the remarkable ease of navigating the website to secure instant quotes. Many consumers note the helpful customer support team and timely status updates provided throughout the production process. Some reviewers were not happy with occasional product quality flaws, such as items arriving smaller than expected or featuring poorly finished surfaces. A few people additionally mentioned unexpected shipping expenses, delays in delivery times, and difficulties when trying to manufacture specific custom designs.

Auto-generated from all reviews of this business. For reference only.

What people say

5 Star Process

Easy to deal with and submit files need for project at a reasonable price. Finished product...outstanding! Highly recommend this seller.

Reply from Xometry2026-05-05

Thank you for the fantastic 5-star review! We’re delighted that you enjoyed our streamlined process and are happy with the final results. We look forward to working with you again!

Quick turnaround, and great product

Very helpful service in getting a prototype manufactured with correct specs and threads, and at a very reasonable price.

Reply from Xometry2026-04-28

Hello, Thank you so much for the positive review! We are thrilled to hear that your prototype met your exact specifications, including the critical threading requirements. Delivering high-precision parts at a competitive price is exactly what we aim to achieve by connecting our customers with our vetted network of manufacturing partners. We appreciate your business and look forward to supporting your future projects.

Easy

Easy, great communication, good quality, great price, short delay

Reply from Xometry2026-04-21

Thank you for the positive review! We are so pleased to hear that you enjoyed our pricing, communication, and overall part quality. We also sincerely appreciate you being candid about the short delay. We understand that timely delivery is a crucial part of the process, and we are working hard to refine our production timelines to ensure our delivery estimates are as accurate as possible. Thank you for choosing us for your project, and we look forward to providing an even smoother experience on your next order!

Quality and On-time delivery

Product is well done and schedules are followed. Reminders by email of upcoming shipments are helpful.

Reply from Xometry2026-04-21

Thank you so much for the feedback! We are thrilled to hear that the quality of your parts met your standards and that we hit our production deadlines for you. We aim to keep our customers informed at every step, so it is great to know that our shipment notifications are proving useful for your workflow. We appreciate your business and look forward to working with you again!

Great Communication.

The team was great with communicating changes or asking more info on the part, but everything was done on time and done right.

Reply from Xometry2026-04-21

Thank you for sharing your experience! We pride ourselves on clear, proactive communication, so it is wonderful to hear that our team was helpful throughout your project. We’re glad we could deliver quality parts right on schedule and look forward to partnering with you again soon!

Competitive price and quick lead time

Competitive price and quick lead time. Part quality meets expectations. International shipping was 1 week slower than expected.

Reply from Xometry2026-04-21

Thank you for your feedback! We are pleased to hear that our pricing, turnaround time, and part quality hit the mark for your project. At the same time, I would like to sincerely apologize for the delay with your international shipping. We understand how critical reliable delivery is, and missing that target by a week falls short of the service we aim to provide. We are constantly working with our logistics partners to improve the accuracy and speed of our international transit, and your feedback helps us identify where we need to do better. We value your business and hope to provide you with an even smoother delivery experience on your next order!

Great value for machined and coated aluminum parts.

Got exactly what I ordered, quickly and for a great price.

Reply from Xometry2026-04-21

Thank you for the fantastic review! We are delighted to hear that we delivered exactly what you needed, on time, and at a great price. Meeting specifications and providing efficient, cost-effective service is our top priority, and we’re glad we could hit the mark for you. We look forward to helping you with your next project!

It was cleaned up very well and the cut…

It was cleaned up very well and the cut were exactly how I wanted them. I highly recommend.

Reply from Xometry2026-04-17

Thank you so much for the recommendation! We are thrilled to hear that your parts were cleaned up to your satisfaction and that the cuts were exactly to your specifications. Precision is at the heart of what we do, and it’s great to know that the final product hit the mark for your project. We look forward to helping you with your next order!

Quick prototype was needed, expectations exceeded

My local shop did not have the equipment to do a particular one off prototype- Xometry accepted the order, did a great job, and shipped in my expected time frame. Delivery updates were sent manually even when not requested.

Reply from Xometry2026-04-17

Thank you so much for the fantastic review! We are glad we could step in and provide the specialized equipment needed to bring your one-off prototype to life. At Xometry, we pride ourselves on being the reliable partner for those "hard-to-place" jobs that local shops might not be equipped for. We are also happy to hear that our communication met your expectations—we know how important it is to stay in the loop during the prototype phase. We look forward to supporting your future innovations!

Great product, pricing and customer service

Very easy purchasing process, great pricing and the customer service was exceptional!

Reply from Xometry2026-04-17

Thank you for the wonderful review! We are so glad to hear that you had a seamless experience from start to finish. Providing a user-friendly platform and competitive pricing is what we strive for, but it’s especially rewarding to hear that our customer service team made a positive impact on your project. We’ll be sure to share your kind words with the team! We look forward to working with you again soon.

Everything was very easy

Everything was very easy, and the parts looked great. It would be nice if I could pay the shipping cost at the time of order or online, rather than having to phone it in. There seemed to be confusion after I paid shipping; there were emails asking for shipment payments.

Reply from Xometry2026-04-17

Thank you for the 5-star review! We are thrilled to hear that the ordering process was easy and that you were happy with the quality of your parts. We also sincerely appreciate your honest feedback regarding the shipping payment process. We aim for a seamless digital experience, and we understand how "phoning in" a payment or receiving duplicate payment requests can be frustrating. We are currently working on streamlining our logistics billing to ensure all costs. Thank you for helping us improve. We look forward to working with you on your next project!

Excellent

Convenient and fast quoting process. Reasonable, competitive pricing. Reliable delivery.

Reply from Xometry2026-04-13

Hi there, Thank you for the excellent feedback! We are so pleased to hear that you enjoyed our convenient and fast quoting process. We aim to make the initial steps as seamless as possible so you can get your projects moving without delay. It’s also great to know that our competitive pricing and reliable delivery hit the mark for you. We strive to provide top-tier value and ensure your parts arrive exactly when you need them. We look forward to working with you on your next project!

Good Waterjet Cutting

I really like the waterjet cutting service, especially for an acetyl part. I wish the company offered nylon 6/10 sheet for waterjet cutting. All parts were up to spec.

Reply from Xometry2026-04-13

Hi there, Thank you so much for the review! We’re thrilled to hear that your Acetal parts arrived exactly up to spec. Our waterjet team takes a lot of pride in maintaining high-precision standards, so it’s great to know we hit the mark for you. Regarding the Nylon 6/10: while it isn't a standard stock item for us at the moment, you can still request it by selecting "Other" under the materials section when requesting a quote. We are often able to source specific materials for custom orders to ensure you get exactly what you need. We look forward to working with you again soon!

5 Stars, hands down.

Fast and efficient quoting/ estimation process - dedicated team that works hard to find a viable solution if you have questions. From international to domestic manufacturing, the quality and performance of components made through Xometry is incredible.

Reply from Xometry2026-04-10

Thank you for the 5-star review! We’re proud to hear our quoting process and dedicated team made a difference for you. Whether it’s domestic or international, we strive for that level of quality and performance. We hope to work with you again soon!

Simple and stress free

Entire process was easy from start to finish. From uploading models and drawings, to detailing custom tolerances, to ordering, and finally receiving. Parts showed up as quality products and for a great price. Will definitely look to Xometry again for one-off production and low quantity orders for R&D in the future as well.

Reply from Xometry2026-04-07

Thank you so much for the exceptional 5-star review! We are absolutely thrilled to read your detailed feedback about your experience with Xometry. It is rewarding to know that we successfully met our goal of providing a seamless "start to finish" process, from the initial model and drawing uploads and tolerance detailing to final delivery. Our commitment to accuracy and customer satisfaction is paramount, and it is a pleasure to hear that your parts arrived as quality products at a great price. We sincerely appreciate your business and the trust you have placed in us. We are eagerly looking forward to collaborating with you again on your upcoming one-off production and low-quantity R&D orders!

The parts were done well

The parts were done well. I ordered 12x and just 1 part had a non conformance. Very easy process with Xometry and you can't beat the turn time or cost.

Reply from Xometry2026-04-07

Thank you for the excellent 4-star review! We are pleased to hear that you were satisfied with the quality of your parts, the straightforward quoting process, and our competitive lead times and costs. We do apologize that one of the twelve parts did not meet your specifications. Our commitment to accuracy is paramount, and we want to ensure every component is right, if you wish to have the 1 part be reworked by our team, please email us at [email protected]. Our team will get this taken care of for you. We look forward to collaborating with you again and delivering a perfect 12-for-12 on your next order!

Pricing and the quality of the cut…

Pricing and the quality of the cut parts were very good. They all were done sooner then expected and the packing of the parts were excellantly done. Highly recommend them for your projects!

Reply from Xometry2026-04-03

Thank you for the excellent 5-star review! We are pleased to hear that you were satisfied with the quality, pricing, and earlier-than-anticipated delivery of your cut parts. It is great to know the packaging met your expectations, and we look forward to collaborating with you again on future projects!

My first experience with online…

My first experience with online machining. Good attention to detail(emails with detail oriented questions). Excellent work.

Reply from Xometry2026-04-02

We’re so glad your first experience with online machining was a success! It’s great to hear that our team's attention to detail and those "deep dive" emails helped ensure your project turned out perfectly. Thank you for trusting us with your work. We look forward to helping you bring your next big idea to life.

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