Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.
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Is Xometry legit?
Xometry (xometry.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the very reasonable pricing offered for various custom manufacturing projects. People also deeply appreciate the consistently high quality of the items received and the remarkable ease of navigating the website to secure instant quotes. Many consumers note the helpful customer support team and timely status updates provided throughout the production process.
Some reviewers were not happy with occasional product quality flaws, such as items arriving smaller than expected or featuring poorly finished surfaces. A few people additionally mentioned unexpected shipping expenses, delays in delivery times, and difficulties when trying to manufacture specific custom designs.
Auto-generated from all reviews of this business. For reference only.
Sophisticated automated workflow, supported throughout by customer service
I love the automated workflow, Xometry used my CAD files directly without export, and displayed everything it detected: end product, what manufacturing process; I did need an external note for drilling and tapping, but I could even upload different versions to see which was the most manufacturable.
Then during manufacturing there were several variances, and customer service was so easy to deal with; one was my own screw-up, I failed a fit-check and Xometry was able to intercept the order and change out the drawing; another was a misunderstanding at the machine shop that I accepted; another was that my design wasn't manufacturable and a different process was substituted. I was communicating with cognizant representatives all the way through.
Reply from Xometry2026-03-31
We truly appreciate the feedback. It’s rewarding to hear that both our digital workflow and our customer service team provided the support you needed, especially when it came to intercepting order changes and navigating manufacturing substitutions. Thank you for trusting Xometry with your project; we’re excited to see what you design next.
This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected).
Very clear pricing and easy to do business with.
Reply from Xometry2026-03-31
We're so glad you had a great first experience with us! Quality and efficiency are at the core of what we do, and we’re happy to hear our pricing and platform made things easy for you. Thanks for choosing Xometry!
The items provided were of poor quality, the price & posting times were good so I've given two stars for that only.
Having had these items made by many other companies these were in no way comparible in quality or finish & fell far short of what I was expecting.
They obviously disagreed with me when I complained but the parts I had made were useless & now in the bin!
Lesson learned.
Reply from Xometry2026-03-26
Thank you for your feedback. We are glad you found our pricing and logistics efficient, but we are genuinely sorry to hear that the final product did not meet your expectations.
We clearly missed the mark for your specific requirements in this instance. If you’re open to it, we would appreciate the chance to review your order concerns. A request for information has been sent to allow this. We would like to make this right and hope to be in contact with you soon.
I placed a one item order as a test. Simple order processing. Very competitive pricing if you are willing to wait for international fulfillment. Quality knocked it out of the park. I just placed my second order. If they do the same, I’ll stay with them.
Reply from Xometry2026-03-26
Thank you for the review! We’re thrilled the quality exceeded your expectations. We appreciate the trust you’ve placed in us with your second order and look forward to working with you further.
I collaborated on a printed part project with Xometry. Xometry was spot on compared to other 3D vendor services technical responses. This gave me confidence to give them a try. The parts they provided were exactly what I needed for my project.
Reply from Xometry2026-03-24
Thank you for the feedback! It’s great to know the final parts were exactly what you needed for your project. We look forward to working together again soon!
Excellent communication. Responsible timelines and delivery!
Reply from Xometry2026-03-18
Thank you for recognizing our efforts! Reliable timelines and clear communication are what we strive for. We appreciate the support and look forward to your next order!
Made to the exact spec that I needed, the render I had come true. Communication throughout build to ship was great.
Reply from Xometry2026-03-17
Hi Trevor,
Thank you for the 5-star review! We are thrilled to hear that your parts were made to your exact specifications and that we could help bring your render to life.
Maintaining great communication from the start of the build through shipping is a top priority for us, so it is wonderful to know that kept your project on track. We appreciate your business and look forward to your next order!
Overall I’m very satisfied with the completed product. Some of the laser start and end positions are undercut into the product surface which will now require careful grinding. Still good value and I will use Xometry again.
Reply from Xometry2026-03-16
Hi Michael,
Thank you for the 4-star review! We are glad to hear that you are overall very satisfied with the value and the final product.
We also appreciate your specific feedback regarding the undercut at the laser start and end positions. We understand that needing to perform additional grinding isn't ideal, and we appreciate you bringing this to our attention.
It’s great to know that you found the service to be a good value regardless, and we look forward to partnering with you on your future projects!
They did a good job handling my prototype, printed out and shipped out fast, would definitely use them again.
Reply from Xometry2026-03-16
Hi Michael,
Thank you for the 5-star review! We are so glad to hear that we could get your prototype printed and shipped out quickly.
Providing a fast, reliable bridge from design to physical part is exactly what we strive for, and it’s great to know we hit that goal for you. We appreciate your support and look forward to helping you with your next project!
Hi there,
Thank you for the 5-star review! Fast shipping, competitive pricing, and high-quality parts are exactly what we strive to deliver on every order.
We’re thrilled to hear we hit all three marks for you. We appreciate your business and look forward to seeing what you build next!
I couldn’t be happier with Xometry. The quote request is lighting quick. The customer service is top notch. And the quality of the products received is beyond expectations.
Reply from Xometry2026-03-16
Hi Chris,
Thank you so much for the 5-star review! We are thrilled to hear that you couldn’t be happier with your Xometry experience.
It is great to know that our lightning-fast quoting, dedicated customer service, and product quality all stood out to you. Delivering parts that go beyond expectations is exactly what we aim for every day.
We truly appreciate your support and can’t wait to partner with you on your next project!
Great company. Best customer support. Top notch, TOP NOTCH!
Reply from Xometry2026-03-16
Hi Noah,
Thank you so much for the 5-star review! We are thrilled to hear that you had such a "top notch" experience with our team.
Our customer support group works incredibly hard to be the best in the business, and it is wonderful to see that effort recognized. We truly appreciate the high energy and your continued support of Xometry.
We look forward to working with you on your next project!
The Xometry team produced a product of excellent quality and at a very reasonable price. I was also impressed with the fast turnaround from proposal to delivery.
Reply from Xometry2026-03-13
Hi there,
Thank you so much for the 5-star review! We are thrilled to hear that you were impressed with the excellent quality of your parts and our competitive pricing.
At Xometry, we strive to make the transition from proposal to delivery as seamless and fast as possible, so it’s great to know we delivered exactly what you needed for your project.
We appreciate your business and look forward to partnering with you again soon!
So nice to be able to make a few keyboard clicks and I have an order on the way.
Reply from Xometry2026-03-11
Hi there,
Thank you so much for the 5-star review! We’re thrilled to hear that our ordering process is hitting the mark for you. We aim to make those "few keyboard clicks" as seamless as possible so you can get back to your day while we handle the rest.
We appreciate your support and look forward to your next order!
Great communication on status of parts, parts came in as expected and on time.
Reply from Xometry2026-03-11
Hi there,
Thank you for the 5-star review! We are thrilled to hear that you had a great overall experience with us.
Keeping you informed with clear communication and ensuring your parts arrive on time and as expected are our top priorities. It’s wonderful to know we met your expectations so well!
We look forward to working with you again soon.
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