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Shachihata - Xstamper

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101 reviews

4.8101 reviews
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About Shachihata - Xstamper

Data updated
Website
xstamper.com
Category
Business Services
Location
United States
Status
Unclaimed
Replies to negative
67% (2/3)
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About this business

Shachihata is a 3rd generation family-owned company, established over 90 years ago as ink chemists and stamp pad manufacturers. The Xstamper® was born in 1964. During R & D tests and numerous experiments, the addition of salt into an experimental rubber compound resulted in the development of cellular rubber for the most durable pre-inked stamps ever made. Later, Shachihata pioneered and developed laser manufacturing for faster and better print quality. Today Xstamper® offers more than just stock and custom made stamps. They offer pre-inked daters, self-inking stamps and daters, engraved plaques and awards, name badges and non-porous pre-inked stamps for permanent markings.

Is Shachihata - Xstamper legit?

Shachihata - Xstamper (xstamper.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.

What people say

Not sure about this one..

Some strange mistake happened during shipping and my package was returned to sender. I had no idea for some time - and eventually reached out to ask to have it resent. After asking it has been awhile and I still don't have my order or a new tracking number. This order was for my boss and now I have a small mess to explain.

Reply from Shachihata - Xstamper2023-06-05

Hi Connor, We apologize for your struggles. It seems the order was returned for insufficient address. Our Customer Team has reached to you to confirm the address. As soon as we have a confirmation, we will reship the order to you. Thank You, Your Xstamper Team

Worth Going Direct to Xstamper.

Even though ordering a stamp directly from Shachihata/Xstamper is a little more expensive than going through, say Amazon, it is worth it. The website shows you exactly what the stamp will look like. Also I was very surprised at how fast I got the stamp after I ordered it. I thought it would be at least 7-10 days if not more but it was only like four days and it was in my mailbox.

I ordered a 4oz bottle of Artline…

I ordered a 4oz bottle of Artline #25871 Hi-Seal 540 red ink. When I received it the color didn’t match the original bottle I have, and was way thinner. I have tried to contact the company with emails and by telephone with no results.

Reply from Shachihata - Xstamper2023-05-08

Hi Chris, We apologize for the issue. Our Customer Team has reached out to you and has already begun researching the cause of the problem to rectify it. We hope to have a resolution shortly. We thank you for the bringing the issue to our attention, as quality control is a core value here at Xstamper. Thank you, Your Xstamper Team

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