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Mixam Inc.

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126 reviews

4.4126 reviews
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About Mixam Inc.

Data updated
Website
mixam.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
126 reviews
Replies to negative
100% (15/15)
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About this business

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

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Is Mixam Inc. legit?

Mixam Inc. (mixam.com) has a 4.4 out of 5 rating on OK.one, based on 126 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple ordering process, intuitive website design, and helpful templates that make setting up custom prints completely stress-free for everyone. Many consumers note that the final printed items look exceptionally professional, featuring vibrant colors, sturdy bindings, and fantastic overall material quality. Some people were dissatisfied with occasional delivery delays and tracking issues that caused shipments to arrive much later than initially expected for important personal deadlines. Others also mentioned facing occasional production and print quality flaws, such as misaligned book covers, blurry photos, or damaged items arriving in poor condition.

Auto-generated from all reviews of this business. For reference only.

What people say

⭐⭐⭐⭐⭐ Fantastic service and quality!

⭐⭐⭐⭐⭐ Fantastic service and quality! Creating my book with Mixam was incredibly easy. Uploading everything and arranging the book page by page was simple and straightforward, and I could see exactly how it would look before ordering. The finished quality is amazing — I honestly couldn’t be happier with it! Printing and delivery were also surprisingly fast, and the price was excellent for the quality. I will definitely use Mixam again. Highly recommended!

Simplified Process for Professional Result

I wanted to make a graphic novel out of the homebrew DnD stories that my children (5 and 7 y.o.) and I have been playing. Mixam made it simple to get a professional quality, soft-touch graphic-novel. My son's mind was blown when he got to read the exploits and adventures of his own character in an actual book! Easy to set up, professional results, fast(ish) delivery!

Amazing

I love how our wedding programs came out. The finishing was amazing. I will say it was much more complicated setting it up one by one versus attaching a full pdf. If you upload your photos one by one putting them in booklet order gets confusing. Once I downloaded the full pdf it worked out much better. I will definitely use Mixam again. Prices are affordable and they have a range of printing selections.

clear and easy process

The website is really clear and easy to navigate. I did have a question, so I left a message and someone called me back the very next day. By then, I had all the answers I needed. The whole process was easy, and the final product turned out even better than I expected. I’m really happy with the quality and will definitely be printing with Mixam again!

So far, not so good.

I’ve ordered two test proofs of my book and neither of them were printed correctly compared to what was ordered. Currently working with the friendly staff to get it corrected. 2 stars is for the helpful workers. Depending on the outcome of their mistakes, I will increase the stars.

Reply from Mixam Inc.2026-08-24

Hi Jordan, Thanks for your feedback, and we’re sorry that the pale cream background colour hasn’t printed as you expected. We can see that our Care Team is already working with you to help get to the bottom of this. This is likely related to the conversion from RGB artwork to CMYK for printing. Very pale colours with a low percentage of ink can sometimes be too light to reproduce clearly once printed, rather than this being a printing error. We’d be happy to provide some guidance on increasing the CMYK percentages so the cream reproduces more reliably. In the meantime, our CMYK colour chart may also be helpful: https://mixam.com/support/cmykchart We hope we can help you get the result you’re looking for.

Excellent customer service, quality, and swift production/delivery times

Second time printing with them as an artist/zinester and I love the quality and unbeatable price per quantity! There was a printing error where half of my order came out with the cover backwards, and Mixam swiftly reprinted and delivered to me upon request. The matte anti scuff cover is impressively durable (a bit pricier too but I’d say worth it). My first zine was easily scratch-able without it, so appreciate there’s different options. Perfect for independent publishers, and they work with artists to promote their stuff on the Mixam insta which is always a bonus!

Homage to Mixam…

We spent almost two years writing and editing our memoirs; Jed and I spent around six months finding appropriate images to clarify, amplify and enhance our memoirs. One of the absolute stars of this enterprise is Mixam Publishing. Our 384-page book has been handsomely bound and published in a manner that exceeds all our expectations. And the recipients of our thirty copies have been stunned by what we and Mixam have produced. It is impossible to put into words our gratification for the exemplary work of printing our book AND shipping it - some directly to our purchasers and some to us to distribute personally. A personal desire to put our life on paper while we still remembered our adventures has resulted in a beautifully bound and printed treasure. We highly recommend Mixam Publishing to everyone wanting their publication to be worthy of their creative endeavors. Jed & Robbie Orme

Reply from Mixam Inc.2026-08-21

Hi Jed & Robbie, Thank you so much, What a lovely way to capture all your memories and adventures together. We’re so happy to have played a very small part in bringing it all to life, but you certainly did the hard work.Two years of writing and editing, followed by months of carefully choosing the right images, is quite the labour of love, and it must be incredibly rewarding to finally have the finished book in your hands. It’s wonderful to hear that you’re so pleased with how the books turned out and that they’ve had such a lovely reaction from everyone receiving a copy. Thank you again for trusting Mixam with something so personal and special. We hope you, your family and friends treasure the books, and all the memories and adventures inside them, for many years to come.

I did not receive the book in time for…

I did not receive the book in time for a huge presentation. I was not told the book would be late. Apparently the place that prints the books does not communicate with the office that took my book order. Your man Scott is fabulous BTW....

Reply from Mixam Inc.2026-08-21

Thank you so much for your kind comments about our team, we really appreciate it, and we’ll make sure your lovely feedback is shared with them. We’re very sorry again that your order was delayed due to machinery issues. Our Production Team were working incredibly hard to get everything back up and running and the affected orders completed, but unfortunately this also meant the attention wasn’t as focused on getting us the updates we needed to keep you properly informed. We know how frustrating it is to be left waiting without clear updates, and we’re sorry we didn’t communicate better along the way. We really hope that, despite the delay, you’re happy with your book now that it’s arrived, and thank you again for your patience and understanding.

Photo/Memorial Book-Turned out AMAZING!

I made a memorial book for someone who passed and it turned out lovely! I was a little apprehensive initially since I hadn't heard of this company and couldn't find to much online about them, but I did everything in canva and uploaded and printed through mixam and I couldn't be happier with the results! I will definitely use them in the future! The only thing to take note of is that the shipment dates might change, so if you need something ASAP that might be frustrating. For me it was fine because I didn't need the product by a certain date.

Reply from Mixam Inc.2026-08-21

Hi Nicole, Thank you so much for your lovely feedback. We really appreciate you putting your trust in us, especially for something as personal and important as a memorial book. We’re so pleased to hear that you were happy with how it turned out. We’re sorry that we did have to adjust the estimated dates along the way, and we hope you received the updates we messaged to you about these changes. Thank you again for your kind words and for choosing Mixam for such a special project, It means a lot to us.

I had a very poor experience with this…

I had a very poor experience with this company. My book was delivered late and when received late had multiple printing and layout issues. The customer service was appalling and had real trouble talking to a human. Take your business elsewhere. They did refund me (sort of - credit) but hard pass on using again.

Reply from Mixam Inc.2026-08-19

We’re really sorry about your experience, which isn’t our usual high standard. We can see that a shipping refund was arranged, along with a full refund to your original payment method rather than credit. We’re also sorry you had trouble getting in touch with us. Once we received your email, our team did respond pretty quickly, but we understand the overall experience was disappointing. We’re sorry again for the issues with your order.

Mixam is a great aide for small publishing

Mixam is an excellent option for small scale publishing. The workflow is simple for a first time user, allows lots of flexibility and customization, quite cost effective. The ordering process allows us to play around with different options and shows the cost impact immediately, helping me make good decisions on number of copies etc. The Quality of the books was excellent, the paper, the binding, the colors etc. All in all, a great first time experience

I couldn’t be happier with my…

I couldn’t be happier with my experience with Mixam! Our Cadabra lookbooks turned out absolutely WOW — the quality exceeded my expectations in every way. Not only did they look incredible, but the entire process was unbelievably fast. They produced and shipped everything so quickly, and the final result was even better than I imagined. I’m genuinely impressed with the quality, speed, and overall experience. 1000000000000 (tel:1000000000000)/10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Mixam completely exceeded my expectations. I will absolutely be using them again!

Reply from Mixam Inc.2026-08-18

Hi Ana, Wow, a HUGE thank you for this incredible review. We’re absolutely thrilled to hear your books exceeded your expectations. Knowing you’re so happy with the quality, speed, and overall experience means the world to our team. Thank you so much for choosing Mixam, we can’t wait to print for you again.

Best vendor for hardcover book (and probably everything else too)

I tried several other vendors for printing a small hardcover book that I had designed in InDesign, and they were all nightmares. Terrible user experiences, hideous websites, no way to upload pre-designed pdfs, limited size options, customer support calls with very dumb people that kept getting disconnected...you get the idea. The Mixam experience was a dream. I found clear, helpful templates and specs (that included custom spine width!) and easily uploaded my pdfs. The preview tool worked perfectly. And when I had a question I spoke with a very helpful, smart support person. The books arrived even earlier than expected and my client was thrilled.

Mixam Is All About The Bottom Line: Not Customers

Mixam should post a warning to unsuspecting customers in big bold letters on their website to avoid future conflicts, lawsuits and bad reviews: "We would not be able to adjust your artwork for you. We don't do any type of design. What you submit is what you get. We don't do refunds or care. Make sure your artwork is extended to the green trim line. Otherwise you'll be sorry when your shipment arrives and find an unpleasant surprise."

Reply from Mixam Inc.2026-08-17

Hi Angie, We’re sorry to hear you’re disappointed with your first order. The artwork supplied and confirmed for printing included the large white borders, which were clearly visible in the online preview when the order was checked and approved for printing. While we don’t automatically alter customers’ artwork, we do provide extensive guidance in our in line Support pages, a dedicated customer service team, and free online design tools to help customers prepare their files before confirming an order. That said, we appreciate this was your first experience printing with us, and we want to help where we can. We’ll reach out to you again directly to discuss your order and see if there’s anything further we can do to assist.