YoraHome

prompt reply

Excellent products that suit my…

Excellent products that suit my interests and needs. Their Facebook page also has interesting topics discussed.

My email was answered quickly and the…

My email was answered quickly and the answer that I got fixed the problems. Thanks

Backlash Nut

It's good to have a support staff that's knowledgeable about the products their company sells.

Superb and attentive customer service…

Superb and attentive customer service with great solutions to my issue.

We received our 6550 Laser engraver and…

We received our 6550 Laser engraver and we were putting it together and realized we were missing the controller board. I contacted via the chat on the website on a Sunday afternoon when they were closed and had a phone call in less than 5 minutes helping me figure out what we were all missing and was told the missing material would be shipped out next day and was sent a tracking number when I got off the phone with the gentleman! Great customer service!

Always a great experience…

My experience with YoraHome has always been good. I purchased the " silverback" 2 years ago, and just purchased the 6550pro. Everytime I have had a question, they were very quick to respond, and very knowledgeable with the machine.

Phoned about purchase lost with UPS

Phoned about purchase lost with UPS. Was able to have another shipped within an hour

Buying packages from this company

Bought a package for everything i would need lazer and cnc. Customer Support was very helpful when lazer was late. Even called me on the weekend to make sure it was ok.

They always answer my questions…

They always answer my questions promptly when I have ask them

I explained my issue and was very…

I explained my issue and was very quickly responded to with a solution. As always a wonderful helpful experience.

Very quick service received a answer…

Very quick service received a answer Within three minutes of sending a email on Christmas day

My machine is working again!!!

I’m so happy to get my machine working again, thank you so much a Nick Gaston from technical support. I really appreciate the support that we get in the Facebook chat and the technical support. Yorahome is the best!!!

It was over Christmas week and I still…

It was over Christmas week and I still received prompt and curtious service with my problem.

Buying first cnc router

Traveled to the showroom and Jim answered all of our questions letting us know what we needed and didn’t. He did not try to oversale extra products, the whole experience was enjoyable

I experienced trouble with the spindle…

I experienced trouble with the spindle on my CNC router, it stopped spinning. I reached out the Yorahome customer support team and received a quick response. After providing them a bit more information they informed me that replacement parts had been shipped to me. A tracking number was even provided. The replacement parts that arrived, exceeded my expectations and had me up and running. I bought from this company because of the great reviews and they absolutely lived up to it. Thanks for the great service Jim and the Yorahome team.

Superfast response to my problem

Superfast response to my problem. Fast diagnosis and resolution to get me up and running again. Thanks Jim

Great service and help

I have nothing but positive things to say about this company. They have been available to help me when ever I need it, and the product (6550 Laser Engraver) is a great machine. I will be using their products in the future.

Laser Engraving Banding Issues

Had a question about banding when laser engraving photos. Nick was kind enough to take his time and gave me multiple options on resolving my issue. He is to be commended for sharing his expertise.

Amazing Support and warranty

Amazing Support and warranty replaced the whole system when we had trouble trying to get things worked out and now everything is running like it should. Many times we had to correspond with very different time zone and nearly always we were able to work out a suitable time to suit both Yorahome support and myself.