YoraHome (yorahome.com) has a 5.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
J
James Boileau · 2 reviews · Experienced 2023-12-09 ·
★★★★★
So I got my new used printer however it…
So I got my new used printer however it won’t boot up I only get a creality screen and cannot do anything
Reply from YoraHome2023-12-11
Thanks for your review, James.
We just read that the booting issue with your 3D printer has been resolved. In the future, we would appreciate at least being allowed to help you resolve these technical issues rather than just leaving a poor review.
We take Customer Support very seriously. We have a very professional and friendly team ready to help our customers to start using their machines effortlessly.
If you ever have any questions in the future, please call us at 833-541-5997 or send an email to [email protected]. We will be happy to help you out.
E
Ed Badgett · 1 review · Experienced 2023-12-09 ·
★★★★★
Great customer service form the start
Great customer service form the start. My new CO2 laser is on the way and all questions I asked for updates on delivery were answered quickly. Looking forward to getting started with my laser. I’m sure if there is I ever a problem YoroHome will have the answer.
I have just ordered my products from YoraHome, and the service has been second to none. They have promptly responded to all of my questions and helped me to get all of the right items lined up. I am excited to get started making and working with YoraHome!
great machines and best support. if just asking questions or a problem with the machine, yora is always here for their clients. go yora!
D
Don Nevin · 2 reviews · Experienced 2023-12-01 ·
★★★★★
Nick went above and beyond
Nick went above and beyond, he figured out what was going on with my 6550 then offered some valuable advice to this greenhorn in the CNC world
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Matt Hook · 2 reviews · Experienced 2023-11-22 ·
★★★★★
Excellent response time and service
Excellent response time and service , managed to find disconnected parts ,
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William Green · 1 review · Experienced 2023-11-20 ·
★★★★★
Customer service
I had a shipping issue and the staff at yorahome resolved the problem same day with numerous updates throughout the process. Almost forgot the products yorahome supplies are second to none keep up the good work.
C
Courtney Petersen · 2 reviews · Experienced 2023-11-18 ·
★★★★★
Outstanding Customer Support
The customer service of this company has been unmatched by a long shot. They go above and beyond to help trouble shoot any issues you are having as well as give you clear step by step instructions to help solve the problem. They quickly get back with you and even on a Saturday night after hours, it wasn't more than an hour that I waited before I got a response. I would recommend YoraHome not only for the outstanding products but the outstanding customer support.
Amazing service
Jeremy was great
Got what I needed right away
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Denise · 1 review · Experienced 2023-11-03 ·
★★★★★
Excellent Customer support
I needed a new control board and power cord and Jeremy K fixed me right up. I wasn't sure what I needed so I sent a pic and he knew exactly what I needed.
J
John Heath · 2 reviews · Experienced 2023-11-12 ·
★★★★★
Unparalleled Support
When I bought the YoraHome 3018, must be 10-12 months ago, I couldn't purchase a Z-PROBE for it. I did eventually get one from Amazon but it stayed in it's plastic bag for many weeks. I went to install it, and could not find adequate instructions. All I really needed was the mother board pins. I put out the call for help and within minutes, Jim responded and I was up and running with the Z-PROBE shortly after. If memory serves me correctly, this is about the third request for help I have had and the other two times I had a similar response. Thanks team! Great work!
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Bill Boyle · 2 reviews · Experienced 2023-11-13 ·
★★★★★
Helpful as always
Helpful as always. Prompt, courteous ans problem solved easily! Appreciate the level of service provided by YORA!!!!!
I had an concern / issue with the contents of an alleged "Sale" email I kept receiving. I received a quick reply / response that was pleasant, professional, and provided a satisfactory & thorough explanation to my concern / issue. Other companies that I have had a similar type concern / issue with have not been as pleasant & professional with their response or never responded.
Was having some issue with the laser that I purchased. When I had contact Yorahome. They set up a conference call and then I had phone issues. We did some email communications to trouble shoot the issues.
They had set up a parts exchange and we did a tutorial when I got it all set back up.
Nick and Jim found the issue within a few minutes.
They were really great to chat with and I might say I am a little embarrassed to say that I did not catch the issues.
These guys are on top of the game and it was a pleasure meeting and learning from them.
Thanks for Everything
I needed a screw for my spindle mount on my silverback 6060. I needed it quick! Completely my fault because I stripped the screw. They responded immediately and not only are they sending me entire spindle mount but they are doing it under the warranty! I will never own another brand machine or use another company. Hands down the best!
I find the people that run YoraHome stand by and are very compassionate about their products, and it shows with their tech support. The CNC machine I purchased is very durable and easy to use. I would totally recommend it!
Great company to deal with very helpful in all aspects of what they do and supply.
T
Terry DeBouse · 5 reviews · Experienced 2023-11-01 ·
★★★★★
Great customer service and quick response.
Great customer service and troubleshooting. I had a problem with my laser 6550. They were very quick to reply and provided suggestions to help get back up and running.
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David Hopkins · 5 reviews · Experienced 2023-10-27 ·
★★★★★
Every inquiry handled and handled well.
My questions and, yes, a couple of complaints, have been handled to my complete satisfaction and in a timely manner. I don't see how anyone could ask more. No one is perfect but they're working on it.
M
Mr Colin Thulborn · 19 reviews · Experienced 2023-10-26 ·
★★★★★
Exceptional Service from these Guy’s
Exceptional Service from these Guy’s, Mr Mark Cooper goes the Extra Mile to Help Sort Rookie Errors out and I would Recommend these Guys for Quality Products and Outstanding Customer Service.
