Founded in 2011, YOSE POWER is a professional company specializing in e-bike batteries, e-bike conversion kits, and electric bicycle accessories for the global market. With more than 15 years of industry experience, YOSE POWER is committed to providing reliable, innovative, and affordable electric mobility solutions for cycling enthusiasts, commuters, and business partners worldwide.The company offers a wide range of high-quality lithium batteries, hub motor conversion kits, controllers, displays, chargers, and spare parts compatible with various bicycle types, including city bikes, mountain bikes, trekking bikes, and cargo bikes. YOSE POWER products are designed to combine performance, safety, and user-friendly installation, helping customers easily transform traditional bicycles into efficient electric bikes.Headquartered in China with warehouses and service coverage across Europe, YOSE POWER has built a strong reputation for fast delivery, professional customer support, and strict quality control. The company continuously invests in product development and technological innovation to meet the evolving demands of the e-bike industry.Today, YOSE POWER serves customers and business partners across Europe and other international markets, striving to promote greener transportation and a more sustainable lifestyle through electric cycling solutions.
Written by the business, not verified by us.YOSE POWER (yosepower.com) has a 3.7 out of 5 rating on OK.one, based on 87 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 29% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional value and reliability. Customers frequently praise the extremely fast delivery and note that items arrive carefully packaged with special tools included for easy installation. Many people find the conversion kits powerful, straightforward to set up, and capable of transforming their daily cycling routine. Some reviewers were not happy with customer service, mentioning that email responses were slow, brief, or unhelpful when trying to resolve technical issues. A few other people also felt that certain components lacked durability or experienced unexpected battery performance problems after extended use.
Auto-generated from all reviews of this business. For reference only.I am very satisfied with Yose Power in every respect. Excellent service regarding exchanges, troubleshooting, and spare parts. Straightforward and friendly communication. (Winona<3).
Thank you so much for your kind words and for choosing YOSE POWER! We'll also be sure to pass your lovely feedback on to Winona.
Really dissapointed. I was looking for a kit for my bike (front or back configuration) so I asked Yose UK support and got the following answer. (I have a standard VooDoo bike from Halfords) "All our kits can not fit for Quick release axle" I thought most bikes these days have Quick release. Really dissapointed as Yose seem to have a very good reputation.
Thank you for your feedback. We’re sorry to hear that our kits aren’t suitable for your bike. Our kits are not compatible with quick-release axles, and we understand your disappointment.
3rd order, everything just perfect
Thank you for your continued support.
Fast and leyable Delivery. Produkt ist full ok. My first coversion-kitt was 23000 km hardcore usable. Than the gear-wheels crashed.
Thank you for your review! We’re glad to hear that your first conversion kit lasted 23,000 km. We really appreciate your trust and support!
Thank you for your support. :)
Yose power refused to send me a new charger after a replacement was faulty! After I insisted for a replacement they told me my warranty was gone even though I had made the request before this occur, they then proceeded to block my email address If you care to make this right my order number is YOSE#36383 id be happy to remove this review provided my issue is resolved
We’re sorry to hear that you’re dissatisfied with the outcome. We always handle warranty cases according to our company policies and procedures, and our customer service team has done its best to assist you within the applicable terms. We understand this may not be the resolution you expected, but we do our best to handle every case fairly and consistently.
Great experience,product and customer service. I was positively surprised by the quality and the unboxing experience: even plenty of tools are added to the shipment to enable easy installation. Great job.
Thank you for your great feedback!
Before purchasing the A3 PRO kit, I contacted technical support with several questions, and they always replied within 24–48 hours. The answers were sometimes a little brief, so I occasionally needed to ask for further clarification. It would be useful to have more detailed documentation on kit compatibility, including drawings and measurements. Once I placed the order, the kit arrived within a few days, with everything included as expected. I installed the kit on a 28-inch city bike. Installation requires some care, especially when routing the cables, as the cable paths vary depending on the bike being converted. There are also some very well-made YouTube videos that make the installation process easier. The explanatory diagrams in the manual describing how to operate the display would be clearer if they included a visual map identifying the different controls and elements shown on the display. Once everything was installed, the pedal assist worked beautifully. The riding experience feels extremely natural, and the motor engages very smoothly and progressively. On flat terrain, level 2 already provides plenty of assistance. The torque sensor integrated into the motor responds very quickly to how hard you are pedaling, and I think it is an excellent solution. I am very satisfied with the overall performance. The bottle-shaped battery also makes the motor system quite discreet and unobtrusive. I would appreciate the option of purchasing a higher-capacity battery for greater range, while still being fully compatible with the kit. Overall, an excellent purchase. I am very happy with the kit and would definitely recommend it, especially to anyone who is reasonably hands-on and has some basic mechanical skills and tools (wrenches, etc.) for the installation.
Thank you for your detailed 5-star review! We’re delighted to hear that you’re happy with the A3 PRO kit, from the installation to the smooth and natural riding experience. Your feedback on the compatibility information, manual, and battery capacity is also very valuable to us. We truly appreciate your recommendation and hope you enjoy many more great rides with your YOSE POWER kit!
Service responded within a reasonable time span
Thank you for your great feedback!
Delivery service
Thank you for your support.
I am very disappointed with the level of support I have received regarding the issue with my YOSE Power battery. Unfortunately, I found your responses slow and, in my experience, the support provided was inadequate and unhelpful. As I did not receive a satisfactory solution, I had to investigate the issue myself. I searched YouTube and found a video showing how to replace the fuse on the exact battery model that I have. I then purchased the appropriate blade fuse from my local Halfords store and replaced the fuse myself. I am pleased to confirm that the battery is now working normally and charging again. While I am glad that I was able to resolve the problem, I am disappointed that I had to find the solution myself despite the product being covered by the 18-month warranty stated by YOSE Power. I would appreciate it if you could take my feedback seriously and review the level of customer support being provided to customers with products still within their warranty period. Customers should not have to rely on YouTube and troubleshoot warranty issues themselves when seeking assistance from the manufacturer.
We’re sorry to hear that you were disappointed with the response time, and we will certainly take your feedback into consideration and pay more attention to response times. Our customer service team handles a large number of after-sales cases every day. For some minor issues, especially when customers prefer not to wait for the return shipping and repair process, they may choose to resolve the issue themselves. We also provide troubleshooting guides and technical instructions on our website, which may be helpful for customers who prefer to handle simple issues themselves: https://yosepower.com/pages/download Thank you for your feedback and understanding.
Got a replacement e-bike battery on 10 June. It never charged fully. The pack has five charge LEDs and only four ever lit. Range was poor. I reported this on 12 June. They make me do tests. They tried to sneak their way out of the refund ("note that the accessory battery you provided is not ours"). They sent a return label on 10 August but refused a refund on 13 August: "We'll fix it for you, not a refund." I shipped the battery on 21 August. YousePower received the package on 26 August. Since 26 August they have held the battery and the purchase price at the same time. Today is 8 September. No refund, no replacement, no date. Update: they replied today: "I may have to wait for your review time to pass, and I can't work at the moment". 10 Sept - No refund so I had to open a A-Z dispute with Amazon! -- The Amazon rate for this seller is extremely poor 79%. Their official email address for Amazon support a free hotmail account: electricpowertool_hotmail.com The company is from China! ---------- Update: YOSE POWER (lily_yosepower.com) just launched this threat at me: "If you continue to publish false, misleading, or malicious statements that damage our company’s reputation or make unfounded allegations against YOSE POWER, we will take the matter seriously and reserve the right to seek legal remedies. This may include involving our legal counsel and pursuing appropriate legal action to protect our company’s rights and reputation." They never named specifically the "false" information.
We understand your frustration, but there may be circumstances or information we are currently unaware of regarding your case. Please actively contact our customer service team or email Lily directly at [email protected]. To help us locate and escalate your case, please provide: A screenshot of your purchase record Your order number The platform where you made the purchase Once we receive these details, we will help connect you with a senior member of our customer service team to look into the matter further.
Fast delivery from Germany, Product works as describt.
Thank you for your support.
well. very good package arrived on time and in perfect condition
Thank you for your support.
This is my third kit now. Just to clarify, I'm not on my third because they are bad. I use my bike a lot . I've done tens of thousands of miles. Slight crack to the rim at spoke nipple, typical with hub Motors under heavy use. To be safe I bought another as was out of warranty. My new kit arrived within three days and everything was accounted for. I just did a straight wheel swap and left the other bits on. Took for a ride and all good as fully expected from this company. I've used this company for years now. It's always my go-to and everything always works out the box. I've recommended them to two of my friends who also absolutely love their yosepower kits. My landlord even just bought one too. 😂 They are highly reliable and I think if you are just using it very casually it should last you the best part of a lifetime. Customer service are usually exceptionally helpful as well. Great company Highly competitive prices Good products
Hi, Thank you so much for your incredible review and for choosing YOSE POWER time and time again! We're truly grateful for your long-term support and for recommending us to your friends. It's wonderful to hear that your new kit arrived quickly and performed exactly as expected. We wish you many more safe and enjoyable miles ahead! Best regards, YOSE POWER Team
Fast delivery, great product and nice extra gifts.
Thank you so much for your kind words and continued support!
i have order spare parts from a yose bike kit and i can find the relevant parts. i have a nice contact with the german yose person who give agood advice fror an upsolete part regards
Thank you for your kind feedback. We’re glad our German team could help you find a solution for the spare part. We truly appreciate your trust and support!
High-quality products, good value for money, fast delivery, hassle-free transactions, excellent customer service This is my third Yose conversion kit (350W 13Ah rear 2021 – 12,000 km without any problems!, 250W 15.4Ah front 2021 – 5,000 km without any problems – one faulty battery was replaced immediately by Yose)
Thank you very much for your continued support and trust in YOSE POWER! We’re delighted to hear that your conversion kits have delivered reliable performance over thousands of kilometers. We truly appreciate your feedback and are always here to provide quality products and service. Enjoy your rides!
I bought the rear hub freewheel kit with 13ah downtube battery. The delivery was quick, 2 days. The assembly was ok. I would recommend getting someone to help push the wire connectors together as they can require a lot of force to connect fully all the way in. Power setting no 3 seems to give the best balance of performance. Very happy so far.
Hi, Thank you for your feedback! We’re glad to hear you’re happy with the kit and performance. Your installation tips are very helpful for other customers. Thanks for choosing YOSE POWER! Best regards, YOSE POWER Team
Fast delivery, fast respons on reklamation.
Thank you so much for your kind words and continued support!
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