YourGreenHouses

Scammers

I ordered a greenhouse back in March of 2026, it is now July of 2026 and we still have not received a greenhouse. Reading other reviews it looks we will never get it. These people are disgusting scammers with no intent on delivering anything. Run as far away as you can from this company. They are scumbags.

90 days and still no greenhouse!

I had Ruben Cibrian help me get my old…

I had Ruben Cibrian help me get my old order canceled & then reordered. Hopefully will be receiving my greenhouse in a few weeks. Thank you, Ruben for your help.

NO GREENHOUSE DELIVERED

Paid for the Greenhouse at the start of March 2026 and nothing but promises and no one answers their phones!!!! Very Disappointed

Ordered in February and still not arrived

I ordered a greenhouse in February and it is now July and I am still getting strung along with confounding emails about the status of my order. I was told it was in the US and awaiting pickup and was even sent an FedEx tracking number that still says ‘awaiting package’ and then this morning told that it is still in Europe awaiting pickup. They have offered partial refunds and honestly this is feeling more and more like a scam. They took a whole bunch of people’s money to float them through and now aren’t able to actually follow through with fulfillment. Customer service is not proactive, I have to reach out consistently to get any information. They won’t answer my specific questions and use vague excuses they call ‘transparent’ to explain why the order is so delayed. I spent a bunch of money putting in a footer for the specific greenhouse I ordered so I have not canceled my order yet because I keep hoping they will eventually follow through - although I will have steep concerns about quality at this point. I would not order from this company as it has been nothing but lies, false advertising about delivery expectations, and hassle. My next steps will be filing a formal complaint against the company with the Florida Attorney General and BBB.

I'm giving a five star for customer…

I'm giving a five star for customer service. Ruben has been very helpful correcting my mistake. We are building a home 90 miles up the road here in Alaska and I put our current address in not the new one. He also figured out how to have one of greenhouses shipped faster due to concerns in Europe where the greenhouse comes from. He was patient and explained well during the whole process. My greenhouses are set to come in now at the same time. I will review later on the actual greenhouses.

Ordered the greenhouse on March 11th

Ordered the greenhouse on March 11th, 2026 and began making monthly payments of $283.82 on April 12th. We have now paid $1135 on a greenhouse we haven't received and have no idea when we will. Estimated delivery was 4/20/26. We ordered it early for this year's planting season, prepared and excavated our land in preparation for it, removed all of our raised beds from prior years. On March 17th, we received communication from Bruno that they were preparing our order, components being confirmed, and delivery planning was underway. On 4/22 a message saying that our shipment was affected by an oil leakage during transit, which caused a delay, because of this they are shipping it via air freight directly from their factory and we can expext delivery within a Maximum of 2 to 3 weeks. On April 28th, we received another message that our greenhouse delivery is approaching and once the unit leaves their factory we will get a tracking number. On May 5th, another message that our order is still in progress. On May 13th,which was 3 weeks later, I asked again about delivery. They returned my message on 5/13 and the shipment that was scheduled to go through the Port of Antwerp had disruptions at the port that affected cargo, which resulted in unexpected delays. To avoid further delays, our order was now upgraded to air freight directly from the factory. I was told on 4/22 that being updated to air freight had already happened. On 6/11, after still not hearing anything I inquired again about updates. On 6/12, I heard back and they confirmed that our greenhouse is ready to ship! A shipping label has already been generated and FedEx was going to be picking up the unit. They will send us a separate email with the tracking info, which will include a more accurate delivery estimate. On 6/12 we received an email with our FedEx tracking number. On 6/23, another message that it is ready to ship and just waiting for FedEx to pick it up. Today (7/19), it is still showing that FedEx still hasn't even received the package. Looking up FedEx air freight pickups it says the following: priority freight typically takes 1-3 business days, economy freight typically 5 businesses days and deferred freight which is for shipments that can be delivered later. I sent an email on 7/17 to cancel my order and get my money refunded. Today, I received an email that they will refund my money in 5-7 days. I hope that happens.I do not suggest that anyone order from this company. I do not think they are working on good faith and they appear to be dishonest. They have been stringing us on for months. We work hard for our money and most message from them were prompted my inquiries. Kim Steffensmeier

Classic Arch Green House for the Allens in Willsboro NY

I had help from your associate Liz Nelson. She has been great. We picked out everything. Can't wait for our new green house to arrive.

I have been trying fro weeks to get a…

I have been trying fro weeks to get a return phone call to see when the Nordwood greenhouse I ordered in April. In addition, they did not respond to emails I've sent. Starting to wonder if this is an AI generated company scamming innocent people????

Liz was awesome

Liz was awesome! She went above and beyond to answer my questions and find a way to help me complete my purchase!

Unfulfilled Order DO NOT ORDER

Do NOT order from this company- they do not fulfil orders. I ordered a greenhouse in December and paid in full with the estimated shipping in March. That was then continuously delayed with little to no communication, unless prompted by myself, from YourGreenhouses. It is not mid-July and the greenhouse I ordered over six months ago has been sitting in Kansas for over a month with FedEx, with no forseeable shipping in the future. Total scam.

Communication needs much improvement.

The customer service is amazing!!

The customer service is amazing and so helpful. With their instructions and the help of Yahuah, the two of us, 62 & 63yrs old were able to build our greenhouse! Hallelu Yahuah. Yahuah willing next year we will be able to grow enough vegetables for us and help others in need. ❤️❤️🎊🥳

Where is my order?

I placed my order in March 2026 with a stated lead time of 8-10 weeks. After multiple tries to get a definitive answer, I still have no idea when my greenhouse will arrive. It’s now the middle of July and I wonder if I have been scammed.

Ordered greenhouse on January 16th with…

Ordered greenhouse on January 16th with a March delivery date which came and gone. Have had many promises it will be 20 to 25 working days, it will be another 2 weeks, it will be another 2 weeks. All this time has passed and no greenhouse. 6/12/2026 received a Fed Ex tracking number stating waiting for customer to pick up, to this day the status on tracking has not changed. About 3 weeks ago they did give me 10% back for being patient and stating it will be another 2 weeks. Well, my patients have run out at this point I just want my money back. If I could write this review with zero stars I would have because they do not even deserve one!

Solid product and helpful staff

The staff was quick to offer replacements for parts when our boxes were damaged on delivery. Thankfully the greenhouse parts were not damaged. The greenhouse itself is good quality and assembly is clear and straightforward in the instructions provided. a solid product!

My greenhouse was never delivered

My greenhouse was never delivered. My inquiries were not answered in a timely manner and assurances were not satisfactory. I have requested a refund through my bank. Very disappointed.

Talk about a run around

Talk about a run around, ordered in April, in May they said there was a delay in manufacturing in EUROPE? -there is nothing on their website to indicate they are not based in USA. Tracking number with fedEx but never given to shipper. Its now a month later and still no update. Now they say there might be a greenhouse in Florida, they say they will try and find one adn send to me by the end of July... Feel this website is misleading and they are still running large sales, even though they can't fufill on orders. Is this company even legit? Are the positive reviews on this site real?

Shipping delay

Order was ordered in January 17 of 2026. My family is very disappointed to miss this growing season. I have talked several times to your staff. They’ve been very courteous, but I don’t know if they’re given the correct information to inform us. Those that answered the phone with to the best of their ability try to give me an answer for the delay. I did not realize that the shipment was coming from overseas. I do realize some of it is beyond your control but a few more un asked responses to us to keep us informed would’ve helped. The last conversation was that they had 100 ready to ship. These are going to most of the people that ordered in December 2025.

Liz Nelson did a great job of…

Liz Nelson did a great job of explaining all the options.