Great quality, print and support!
Turned out very nicely, super happy about the result! Also the team answered very quickly and were nice enough to exchange the image after I noticed that something was off with the first version
About Your Playmat
Data updated- Website
- yourplaymat.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 43% (3/7)
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About this business
We help PC gamers, tabletop and TCG players produce unique gaming accessories such as playmats, mouse pads, sleeves, cards, deck boxes and more..
Written by the business, not verified by us.Is Your Playmat legit?
Your Playmat (yourplaymat.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 43% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and sturdy materials of their custom game mats and accessories, making products look amazing. Consumers also appreciate the helpful customer support team, noting that staff members are very quick to respond and extremely supportive throughout the entire design process. However, some people mentioned that shipping times could be quite long and experienced significant delays with their deliveries across different locations. A few other people also felt that communication regarding order status was lacking, noting instances where orders faced unexpected fulfillment issues or cancellations.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent custom gaming mat
I ordered this custom mat for my at-home craps setup and couldn't be happier! Massive thanks to Ray, whose customer service was phenomenal in helping me through the ordering process. As for the mat itself, the colors came out exactly as wanted, chips, cards, and yes, even a mouse glides nicely across the surface. Will absolutely be ordering from here again for more custom game mats.
High Quality, Well Done Product
I was pleasantly surprised by the quality. I didn't pay extra for the fancy stiched edges, so assumed it would be flimsy and not great looking. But it was very well done and sturdy. Also I went with a custom image and did not lose any quality in the image. Product itself is a 10/10. Only issue I had and why I didn't give it a full 5 stars is the shipping. Tracking information provided took me to a link, where it said the tracking wasn't valid. So I had no way of knowing where it was or when I was going to receive it.
Do not trust this company
I ordered custom card sleeves a full month before a Magic tournament. When I didn't receive any shipping updates, I reached out multiple times over several weeks asking for a status update. Every message went unanswered. When they finally responded, it was to tell me they couldn't fulfill the order. By then it was too late to order from anyone else. They issued a refund, but a refund just gives me back money for a product they never delivered. It doesn't solve the fact that I'm now going into a tournament without custom sleeves. If they had responded to even one of my follow-ups, I would have had time to go elsewhere. This was my first time ordering from this company and I will never order again. There are plenty of places to get custom sleeves and playmats. Do not trust these guys!
Reply from Your Playmat2026-03-03
Hi John, I am truly sorry we let you down. We know how much prep goes into a tournament and failing to get your sleeves to you while leaving your messages unanswered is completely on us. To be transparent, we had some extreme weather that shut down our operations and we just didn't communicate that to you fast enough to let you find another option. A refund doesn't fix the fact that you're heading into your tournament without your gear, and we feel terrible about that. I’ve just sent you an email so we can try and fix this situation to the best of our abilities. We’d love the chance to earn your trust back. Julian T. Your Playmat
Clear picture
Clear picture - great quality, 10/10 would do again!
The mat is awesome
The mat is awesome, i.age came out great, super happy with this purchase.
Brilliant Bespoke Order
I wanted a unique sized playmat with a custom image, nothing something that is too easy to find. The product and service I got from yourplaymat.com was superb, would certainly recommend them!
Fantastic products
Fantastic products, really happy with the mousepad, playmat and card box. I even had to reach out to support when one piece didn't arrive and they explained promptly (as in inside 30 minutes) that the final piece was coming from another location and provided me a tracking number for it. Would recommened.
Great communication and service
Great communication, they made sure I was happy with the mat, next thing you know it’s at my doorstep. Great deal highly recommend
I placed an order in August (Unacceptable customer support and unfulfilled promises…
I placed an order in August (order #83912) that included a custom playmat and 120 custom sleeves. The playmat was finally delivered on November 11th, but the sleeves were missing. On November 11th, a customer support agent (Alexandra) offered either a refund or a replacement shipment for the missing sleeves. On November 14th, the same agent explicitly confirmed that a replacement shipment would be sent using a different courier and that tracking information would follow. Despite these assurances: the sleeves were never delivered no valid tracking number was ever provided months later, I only received automated replies with incorrect and outdated tracking information referring to an item already delivered As of February, more than five months after the order and nearly three months after the promised replacement, the issue is still unresolved. This order was intended as a birthday gift, and the lack of follow-through after repeated guarantees made the situation particularly frustrating. Delays can happen, but false reassurances and the absence of real human follow-up are unacceptable. I am still waiting for the refund that was already offered by their own support team. Very disappointed. I cannot recommend this company based on my experience.
Great playmatt
The delievery had no issues and the playmatt arrieved in great condition. The stitches are great and the colours of my motive the texture on both sides and the overall quality is phenomenal. Glad i found them.
Image turned out really well :D
Excellent purchase
They provided exactly what I needed in my custom playmats. I'm excited to use them with my friends.
Exceptional customer service and product quality
I ordered a playmat among other items from this company recently. The playmat was of exceptional quality, far exceeding any expectations I had, being better print and material quality than non-custom playmats of the same price from other companies, which by itself would be enough to warrant this 5 star review. However, I was more impressed with the customer service I received during the order. As the order was shipped in multiple parts, I contacted customer service for clarification on the status of the second delivery. The response was quick, friendly, and informative, notifying me of the status of the other items I purchased and the reason they were being held up (no persons were at fault). I highly recommend this company to anybody considering buying their products.
Our mats look great!
Our mats look great! The process is super easy too!
It fit perfectly and is beautiful.
My glass mousepad turned out really…
My glass mousepad turned out really well, good picture quality on my custom image and the pad itself was very well made too. Support responds quickly if you have any concerns. Highly recommend, good product for a good price!
Great Custom Products
I ordered 7 of the same custom mat and they are perfect. I will be giving them to my groomsmen and I know that it will be something that they will love. I will be making more mats down the line and only using these guys to do it.
Great card sleeves
Great card sleeves! They feel great to shuffle and the art looks great!
Custom Order made to perfection
By putting in a custom order in, it was made exactly as I wanted it Size, dimension, and art work. I do not see myself ordering from any other website other YourPlaymat.
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