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Money & Insurance

Your Way Insurance

62 reviews

4.962 reviews
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About Your Way Insurance

Data updated
Website
yourwaymedicare.com
Category
Money & Insurance
Location
United States · Austin
Status
Unclaimed
Last 12 months
62 reviews
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Is Your Way Insurance legit?

Your Way Insurance (yourwaymedicare.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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michael rudow · 1 review · Verified · Experienced 2026-07-22 ·

Knolegeable agent

Reply from Your Way Insurance2026-07-30

Thank you, Michael, for sharing your feedback with Your Way Insurance. We are pleased to hear that you found the agent to be knowledgeable and helpful. Providing accurate information and quality service is important to us, and we appreciate you taking the time to share your experience. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Donna Whitmire · 1 review · Verified · Experienced 2026-07-29 ·

Jody wanted to HELP my quality of life

Jody wanted to HELP my quality of life. She was so thorough.

Reply from Your Way Insurance2026-07-30

Thank you, Donna, for sharing your kind feedback with Your Way Insurance. We are thrilled to hear that Jody made such a positive impression and took the time to thoroughly address your needs. Providing thoughtful, personalized support is very important to us, and we are pleased that Jody's dedication and attention to detail helped enhance your experience. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Deborah Heeter Strange · 1 review · Verified · Experienced 2026-07-22 ·

I am a new member so as far as my…

I am a new member so as far as my experience, there isn’t a lot to say, except for the young lady that I was talking to that got me started with this new medical insurance. She was wonderful informative took plenty of time with me with all my questions, and if I didn’t understand something, she took the time to explain it to me, though sometimes she had to explain more than once, so she was very patient and it was because of the information that she gave me which chose me to make a change and what I already had to choose this, Insurance that being said, I’m looking forward to more experiences with this new medical insurance company as I start using it.

Reply from Your Way Insurance2026-07-30

Thank you, Deborah, for sharing your detailed feedback with Your Way Insurance. We are delighted to hear that your experience as a new member has been a positive one so far. It is wonderful to know that the representative who assisted you took the time to answer all of your questions, explain information clearly, and provide the patience and support you needed to make an informed decision about your coverage. We understand that choosing a new medical insurance plan is an important decision, and we are pleased that the guidance you received helped make the process easier. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Marquita Aldenderfer · 1 review · Verified · Experienced 2026-07-28 ·

I enjoyed talking with the agent she…

I enjoyed talking with the agent she seemed to know about the different policies. She did very well checking my meds against the formularies to make sure they were on the list and would be covered, along with doctors, and hospital's.

Reply from Your Way Insurance2026-07-29

Thank you, Marquita, for sharing your feedback with Your Way Insurance. We are pleased to hear that you enjoyed your conversation with the agent and found them knowledgeable about the available policy options. It's especially rewarding to know that the agent took the time to carefully review your medications, provider network, and hospital coverage to ensure your healthcare needs would be met. Providing thorough, accurate, and personalized assistance is a key part of the service we strive to deliver. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Charles Thomas · 1 review · Verified · Experienced 2026-07-28 ·

Great sellsmanship and knowledge of…

Great sellsmanship and knowledge of product.

Reply from Your Way Insurance2026-07-29

Thank you, Charles, for sharing your feedback with Your Way Insurance. We are delighted to hear that you were pleased with the level of product knowledge and professionalism demonstrated during your experience. Providing accurate information and helping our customers make informed decisions are priorities for our team. We appreciate your kind words and will be sure to share your recognition with the representative who assisted you. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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naldymay · 4 reviews · Verified · Experienced 2026-07-17 ·

Very helpful and responsive

Very helpful and responsive. Pleasant communication, great clarification

Reply from Your Way Insurance2026-07-28

Thank you for taking the time to share your feedback with Your Way Insurance! We're pleased to hear that you found the service helpful and responsive. Clear communication and providing thorough explanations are important to us, and we're glad we were able to meet your expectations. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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NA · 2 reviews · Verified · Experienced 2026-07-20 ·

All my questions were answered

All my questions were answered. I'm saving money with my new plan.

Reply from Your Way Insurance2026-07-28

Thank you for sharing your feedback with Your Way Insurance! We're delighted to hear that all of your questions were answered and that you're saving money with your new plan. Providing clear information and helping our members find the best solutions for their needs is always our goal. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customerTony Murrie · 1 review · Verified · Experienced 2026-07-27 ·

I need the help just don't know how…

I need the help just don't know how much.Glad to know about the insurance

Reply from Your Way Insurance2026-07-28

Thank you for sharing your feedback with Your Way Insurance! We’re glad to hear that the information provided helped you better understand your insurance options. We know that navigating healthcare coverage can sometimes feel overwhelming, and our goal is to make the process as clear and simple as possible. We appreciate you taking the time to share your experience and are pleased that we could assist you in getting the help and information you needed. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Tebcherany · 2 reviews · Verified · Experienced 2026-07-20 ·

The agent explained the step-by-step…

The agent explained the step-by-step very clear, leaving me feeling confident that I have switched to a better plan, so I am looking forward to verifying all of that once I visit a physician again.

Reply from Your Way Insurance2026-07-28

Thank you for sharing your feedback with Your Way Insurance! We’re pleased to hear that the agent took the time to explain everything step by step and made the process easy to understand. Helping members feel informed and confident when making important healthcare decisions is a top priority for our team. We appreciate your trust in us and are glad you feel positive about your plan choice. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Judith Zember · 2 reviews · Verified · Experienced 2026-07-27 ·

Co pays are too high

Co pays are too high. No transportation benefits. The $45.00 should be rolled over every month. In case an elderly person can’t make it to a store before the end of the month.

Reply from Your Way Insurance2026-07-28

Thank you for sharing your feedback with Your Way Insurance. We appreciate you taking the time to let us know about your concerns regarding copay costs, transportation benefits, and the monthly allowance. We understand how important these benefits can be, especially for members who may have difficulty accessing stores before the end of the month. Your comments are valuable and help us better understand the needs of our members. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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RnR · 4 reviews · Verified · Experienced 2026-07-27 ·

Nina Coffman (sp?) was the perfect…

Nina Coffman (sp?) was the perfect agent. She answered all of our questions with utmost patience and concern for our understanding of the Medicare plan and process. As a first-time experience with Medicare myself, she is a Godsend. I hope all Medicare recipients' experiences are with agents like her.

Reply from Your Way Insurance2026-07-28

Thank you for sharing your thoughtful feedback with Your Way Insurance! We are thrilled to hear that Nina provided such exceptional service during your first Medicare experience. Taking the time to answer questions with patience, care, and a genuine commitment to helping members understand their options is exactly the level of service we strive to deliver. Your kind words mean a great deal, and we will be sure to share this recognition with Nina. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Kenneth Kirk · 2 reviews · Verified · Experienced 2026-07-27 ·

Ricarda was very good at communicating…

Ricarda was very good at communicating and very nice to talk to

Reply from Your Way Insurance2026-07-28

Thank you for sharing your feedback with Your Way Insurance! We are delighted to hear that Ricarda provided excellent communication and made your experience a positive one. Building meaningful connections and ensuring clear, helpful communication are priorities for our team. We appreciate your kind words and will be sure to recognize Ricarda for the outstanding service provided. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer · 2 reviews · Verified · Experienced 2026-07-24 ·

Very knowledgeable in the product she's…

Very knowledgeable in the product she's delivering. Very helpful, patient, and understanding of my health needss.

Reply from Your Way Insurance2026-07-27

Thank you for sharing this excellent feedback with Your Way Insurance. It's wonderful to hear that the representative demonstrated strong product knowledge while providing helpful, patient, and understanding support. Taking the time to listen to and address a customer's individual health care needs is an important part of delivering exceptional service. We appreciate this recognition and will be sure to share these kind words with the representative. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Ana Bonilla customer · 1 review · Verified · Experienced 2026-07-23 ·

Melisa was very good and helpful

Melisa Sizemore was very good and helpful took her time and explained herself very well.

Reply from Your Way Insurance2026-07-27

Thank you, Ana, for sharing this positive feedback with Your Way Insurance. It's great to hear that Melisa provided helpful service, took the time to assist the customer, and explained everything clearly. Demonstrating patience, professionalism, and a commitment to ensuring customer understanding is greatly appreciated. We will be sure to recognize Melisa for delivering such a positive customer experience. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer · 1 review · Verified · Experienced 2026-07-24 ·

Person was very knowledgeable and great…

Person was very knowledgeable and great service was provided by him. Shiv Kumar

Reply from Your Way Insurance2026-07-27

Thank you for sharing this positive feedback with Your Way Insurance. It's wonderful to hear that Shivam was recognized for being very knowledgeable and providing great service. Delivering accurate information and a high level of support is essential to creating a positive customer experience, and we appreciate this acknowledgment of excellent service. We will be sure to share this recognition with Shivam. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Eddiemae · 1 review · Verified · Experienced 2026-07-15 ·

The person I talked to explained…

The person I talked to explained everything to me,and answered my questions.

Reply from Your Way Insurance2026-07-27

Thank you for sharing this feedback with Your Way Insurance. I'm glad to hear that the representative took the time to explain everything clearly and answer all of the member's questions. Providing thorough, understandable information and ensuring members feel supported are priorities, and it's great to see that reflected in this experience. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer · 1 review · Verified · Experienced 2026-07-24 ·

Tere gave us the greatest treatment me…

Tere gave us the greatest treatment me she made the choices very easy. I recommend her for a raise

Reply from Your Way Insurance2026-07-27

Thank you for taking the time to share your positive feedback with Your Way Insurance. We are delighted to hear that Tere provided you with excellent service and made the process easy for you by helping you understand your options. Our team is committed to delivering outstanding support and ensuring that our members have a positive experience, and it is wonderful to know that Tere exceeded your expectations. Your kind words are greatly appreciated and serve as meaningful recognition of Tere's dedication to helping others. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer Jsnet Hopkins · 3 reviews · Verified · Experienced 2026-07-15 ·

Mr Newman assured me that i was eligible for a plan that i was not eligible for,in doing soit me being reevaluated for medicaid and medicare all over. What a let down.againspoke with Mr Kevin Newman

I spoke with Mr. Kevin Newman who was so helpful he made my decision worth while. He explained everything to my understanding. I've spoken with a lot of agents that couldn't explain there self out of a paper bag, so thank you Kevin.

Reply from Your Way Insurance2026-07-27

Thank you, Janet, for taking the time to share your experience with Your Way Insurance. We greatly appreciate your feedback and are pleased to hear that Kevin was able to provide clear explanations and help you make an informed decision. We understand how important it is to receive accurate information and guidance, and it is wonderful to know that Kevin took the time to ensure everything was explained in a way that was easy to understand. Providing knowledgeable and meaningful support is a key part of the service we strive to deliver. We will be sure to share your kind words and recognition with Kevin and his leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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William Davis Jr · 1 review · Verified · Experienced 2026-07-24 ·

Had a great agent that helped me with…all my needs 💯

Had a great agent that helped me with all my stuff I need. Stephan Burress really answered all my questions and got me inrolled in what l needed. Thank you sir!!

Reply from Your Way Insurance2026-07-27

Thank you, William, for taking the time to share your positive feedback with Your Way Insurance. We are delighted to hear that Stephan was able to assist you with your needs, answer all of your questions, and help you successfully enroll in the services you needed. Providing exceptional service and ensuring our members feel informed and supported are priorities for our team, and it is wonderful to know that Stephan delivered that experience. We will be sure to share your kind words and recognition with Stephan and his leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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STEVEN DOUGLAS DYSON · 1 review · Verified · Experienced 2026-07-24 ·

Mr.Josha Underwood made it a wonderful…

Mr.Josha Underwood made it a wonderful and delightful and glorious experience and I like to put in a request own his behalf to his supervisor for a raise or a recommendation for employee of the year or least employee of the month....that man needs to recognized for his integrity and loyalty to his company..and he better be because he is a great asset to his company...and I want to talk to his supervisor because I cannot emphasize enough about him about him being and asset to his company . And I will do a follow up...and don't jerk my chain meaning don't let this go undone or I will come back and raise mortal HELL" I mean what i say" and I say what I mean....10/4

Reply from Your Way Insurance2026-07-27

Thank you, Steven, for taking the time to share your feedback with Your Way Insurance. We sincerely appreciate hearing about the positive impact Joshua made during your experience. It is wonderful to know that he demonstrated the integrity, loyalty, professionalism, and dedication that our organization strives to provide. Recognition from customers and members is one of the highest compliments an employee can receive, and we are grateful that you brought Joshua's outstanding service to our attention. Please be assured that your comments will be shared with Joshua and his leadership team for recognition. We value team members who consistently go above and beyond, and feedback such as yours helps us celebrate those contributions. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team