Your Way Insurance (yourwaymedicare.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.
Several things come to mind as I try to select the
ONE thing, the MAIN thing ... the SIGN ON THE DOTTED LINE thing: that would be Logan Child;
your rep on the phone. He was thorough and knowledgeable and was highly recommended by an RN with over 45 years on the job. Logan was all this and well mannered and respectful the entire application process.
Reply from Your Way Insurance2026-07-24
Thank you, Mike, for taking the time to share such thoughtful feedback with Your Way Insurance. We are delighted to hear that Logan provided you with a thorough, knowledgeable, and respectful experience throughout the application process. It is especially meaningful to know that Logan's professionalism and ability to clearly guide you through your options earned such high praise. We will be sure to share your kind words with Logan and recognize the outstanding service provided. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
I finally found Marcus to help me and didn't hang up on me because of my hearing loss and after asking those I called that hung up because I asked over twice or more. Those who hung up on me should be blocked from using you service to all customers due to my handicap.
Reply from Your Way Insurance2026-07-13
Thank you, Marcus for taking the time to share your experience with Your Way Insurance.
We sincerely apologize for the frustration you experienced while seeking assistance. Every customer deserves to be treated with patience, respect, and professionalism, including customers with hearing impairments or other disabilities. We are sorry that your earlier interactions did not meet those standards.
We appreciate you recognizing Marcus for providing the assistance you needed. We will ensure your positive feedback is shared with Marcus and management. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026.
Sincerely,
YWI Member Services Team
