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Money & Insurance

Your Way Insurance

62 reviews

4.962 reviews
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About Your Way Insurance

Data updated
Website
yourwaymedicare.com
Category
Money & Insurance
Location
United States · Austin
Status
Unclaimed
Last 12 months
62 reviews
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Is Your Way Insurance legit?

Your Way Insurance (yourwaymedicare.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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Gary Gantt · 1 review · Verified · Experienced 2026-07-28 ·

The agent that guided me through the…

The agent that guided me through the maze (Jesse W.) was most helpful in showing me the best options that worked best for my situations and health concerns. Thanks Jesse

Reply from Your Way Insurance2026-08-05

Thank you, Gary, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Jesse was able to guide you through the process and help identify the best options for your specific situation and health concerns. Providing personalized support and helping our members make informed decisions is a top priority, and we appreciate you recognizing Jesse's efforts. We will be sure to share your kind words with Jesse and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Tim wilhelmson · 1 review · Verified · Experienced 2026-07-29 ·

Did Good job explaining things

Reply from Your Way Insurance2026-08-05

Thank you, Tim, for taking the time to share your feedback with Your Way Insurance. We appreciate your kind words and are pleased to hear that your representative did a good job explaining the information clearly. Providing excellent service and ensuring our members understand their options is very important to us. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Jamie · 3 reviews · Verified · Experienced 2026-08-04 ·

"Great Company"

My representative was Caleb Pederson, who was very thorough, easy to understand, as well as patient. There is so many options out there, but you have to find the right agent with the knowledge to know how to put it all together. He was able to approve me for a much better Medicare plan than what I currently had, that not only saved me 1,452.00 in premiums a year, but my dental plan paid for so much more as well as my vision plan. He was easy to talk to, and never made me feel like I was asking too many questions. I also felt very comfortable with the ability to contact him at anytime with questions or concerns that may come along in the future. It will be nice not having to talk to a bot for an hour, and get passed from person to person. He was also very respectful of my time. Great Company to work with!

Reply from Your Way Insurance2026-08-05

Thank you, Jamie, for taking the time to share such detailed feedback with Your Way Insurance. We are delighted to hear that Caleb provided a thorough, patient, and personalized experience while helping you navigate your Medicare options. It is especially rewarding to know that Caleb's expertise helped you identify a plan that better meets your needs while providing significant savings and enhanced benefits. We also appreciate hearing that Caleb was respectful of your time, easy to talk with, and created a comfortable environment where you felt supported throughout the process. Providing knowledgeable, member-focused service is at the heart of what we do, and we are grateful for your recognition of Caleb's outstanding efforts. We will be sure to share your kind words with Caleb and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer Lisa Sarauer · 1 review · Verified · Experienced 2026-08-03 ·

The person l was talking to had a…

The person l was talking to had a wonderful sense humor. A pleasure to work with,

Reply from Your Way Insurance2026-08-04

Thank you, Lisa, for sharing your feedback with Your Way Insurance! We are delighted to hear that you had such a positive experience and that our representative's sense of humor and professionalism made the interaction enjoyable. Providing excellent service while creating a pleasant experience for our members is always our goal. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Shirley Cureton · 3 reviews · Verified · Experienced 2026-08-03 ·

I was very happy with the answers and…

I was very happy with the answers and the results that I received. Carlos Campo was very knowledgeable and also kind. Thank you

Reply from Your Way Insurance2026-08-04

Thank you, Shirley, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that you were happy with the answers and results you received. Carlos's knowledge, professionalism, and kindness are qualities we greatly value, and we appreciate your recognition of his efforts. We will be sure to share your kind words with Carlos. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Harry Kimmel · 1 review · Verified · Experienced 2026-08-03 ·

JESSICA Gillens was so easy to take to…

JESSICA Gillens was so easy to take to and helpful

Reply from Your Way Insurance2026-08-04

Thank you, Harry, for taking the time to share your feedback with Your Way Insurance. We're delighted to hear that Jessica was easy to work with and provided helpful service. We appreciate your kind words and will be sure to share your recognition with Jessica. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer · 4 reviews · Verified · Experienced 2026-08-04 ·

I started to not take the call but…

I started to not take the call but something told me to take a it and it was the best call I had had in a while Nickolas was the kindest person I have talked to in a while he was very efficient and thorough

Reply from Your Way Insurance2026-08-05

Thank you for sharing your experience with Your Way Insurance. We are delighted to hear that Nicholas made such a positive impression and provided one of the best customer service experiences you have had in a while. It is wonderful to know that Nicholas was kind, efficient, and thorough in addressing your needs. Delivering exceptional service and meaningful support to our members is our goal, and we greatly appreciate you taking the time to recognize Nicholas efforts. We will be sure to share your kind words with Nicholas and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Naina Muhammad · 1 review · Verified · Experienced 2026-08-03 ·

Adventure with Agent Livia. Agent extraordinaire.

The agent was very patient and informative, she gave detailed information and was easy to talk with, she was open to any question I had, and if she wasn't sure about the question she looked it up to confirm the answer.

Reply from Your Way Insurance2026-08-05

Thank you, Naina, for taking the time to share your experience with Your Way Insurance. We are thrilled to hear that Livia provided such patient, informative, and attentive service throughout your interaction. It's especially rewarding to know that Livia took the time to answer your questions thoroughly and researched information when needed to ensure you received accurate answers. Providing exceptional member support is a top priority, and we appreciate you recognizing Livia's dedication and professionalism. We will be sure to share your kind words with Livia and the leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Simone · 1 review · Verified · Experienced 2026-08-04 ·

Very professional, understanding ,patient and very nice agent y

Profesional Patient understanding and kind.

Reply from Your Way Insurance2026-08-05

Thank you, Simone, for sharing your feedback with Your Way Insurance. We are delighted to hear that your agent provided professional, patient, understanding, and kind service. Delivering a positive and supportive experience for our members is very important to us, and we appreciate you taking the time to recognize these qualities. We will be sure to share your kind comments with the agent and leadership team. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Trudy Simmons · 1 review · Verified · Experienced 2026-08-02 ·

The Broker Ms.Melanie McDole, Top Tier Service

The Broker Ms.Melanie McDole, top tier service from beginning to end. She is very professional and knowledgeable about of the benefits and options that were available to me. I explained my needs and she diligently search and found a plan that was perfect for my needs. I am truly grateful. Ms. Melanie's expertise and skills should most definitely be implemented in your next training sessions, this company needs a thousand more like her. She was a blessing to me today, now I can get the necessary help for my health. Sincere thanks

Reply from Your Way Insurance2026-08-04

Thank you, Trudy, for taking the time to share such thoughtful feedback with Your Way Insurance. We are thrilled to hear about your exceptional experience with Melanie. Melanie's professionalism, expertise, and dedication to understanding your unique needs are qualities we greatly value. We are delighted that she was able to guide you through your options and help you find a plan that was the right fit for your healthcare needs. Your kind words and recognition mean a great deal to our team. We will be sure to share your comments with Melanie and leadership, as feedback like yours highlights the impact our team members can have on the lives of those we serve. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Rex Criner · 1 review · Verified · Experienced 2026-07-23 ·

Jennifer was very helpful in guiding me…

Jennifer was very helpful in guiding me through options that would work best for me, and answer any questions that I had.

Reply from Your Way Insurance2026-08-04

Thank you, Rex, for sharing your kind feedback with Your Way Insurance. We are delighted to hear that Jennifer was able to guide you through your options and help you find solutions that best meet your needs. Providing clear information and answering every question along the way is an important part of the service we strive to deliver. We will be sure to share your thoughtful comments with Jennifer. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Sharon St John · 8 reviews · Verified · Experienced 2026-07-31 ·

Rick was very professional and clear…

Rick was very professional and clear about the coverage. He made sure I understand the benefits.

Reply from Your Way Insurance2026-08-03

Thank you, Sharon, for sharing your kind feedback with Your Way Insurance. We are pleased to hear that Rick provided professional service and took the time to clearly explain your coverage and benefits. Ensuring our members feel informed and confident in their decisions is a top priority. We appreciate you sharing your experience and will be sure to pass along your recognition to Rick. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Courtney gmail.com · 2 reviews · Verified · Experienced 2026-07-31 ·

Melony Page helped us so very much!

Reply from Your Way Insurance2026-08-03

Thank you, Courtney, for sharing your wonderful feedback with Your Way Insurance! We are thrilled to hear that Melony was able to provide such valuable assistance. We will be sure to share your kind words with Melony. We truly appreciate you taking the time to recognize outstanding service. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Amelia Thomas · 2 reviews · Verified · Experienced 2026-07-31 ·

Very helpful and took the time to make…

Very helpful and took the time to make sure I understood. Thank you.

Reply from Your Way Insurance2026-08-03

Thank you, Amelia, for sharing your kind feedback with Your Way Insurance. We're delighted to hear that you felt supported and that the time was taken to ensure everything was clearly understood. Providing helpful, personalized service is very important to us. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Linda Ridley · 1 review · Verified · Experienced 2026-07-31 ·

Best in the business

Sadly I cannot remember her name, but she was the most polite and helpful people I’ve done any business with in the 38 years of relocating to Virginia. I have ha some. Helpful and polite people help me in the past, but this lady was by far the best anywhere. Thank you so much.

Reply from Your Way Insurance2026-08-03

Thank you, Linda, for sharing your wonderful feedback with Your Way Insurance. We are truly honored by your kind words and delighted to hear that your experience was so positive. Providing courteous, helpful, and exceptional service is what we strive for every day, and it is especially meaningful to know that our representative made such a lasting impression. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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SanJuanita Trevino · 1 review · Verified · Experienced 2026-07-23 ·

They explained everything throughly to…

They explained everything throughly to my satisfaction.

Reply from Your Way Insurance2026-07-31

Thank you, SanJuanita, for sharing your feedback with Your Way Insurance. We are pleased to hear that our representative thoroughly explained everything and ensured all of your questions were addressed to your satisfaction. Providing clear, comprehensive service is our goal. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Donna · 1 review · Verified · Experienced 2026-07-30 ·

Clarence was very helpful.

Clarence was very helpful.. he explained the insurance plan where I could understand it .very professional.

Reply from Your Way Insurance2026-07-31

Thank you, Donna, for taking the time to share your feedback with Your Way Insurance. We are delighted to hear that Clarence was able to clearly explain the insurance plan and provide professional service. We will be sure to recognize Clarence for his excellent support and commitment to helping our members understand their benefits. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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customer · 1 review · Verified · Experienced 2026-07-30 ·

The services were excellent

Reply from Your Way Insurance2026-08-03

Thank you for sharing your feedback with your Way Insurance. We are delighted to hear that you found our services to be excellent. Providing outstanding support and a positive experience for our members is our top priority. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team

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Kathleen Lowman · 1 review · Verified · Experienced 2026-07-22 ·

I hate doing reviews

Reply from Your Way Insurance2026-08-03

Hi Kathleen, If you have any additional questions, concerns, or feedback about your plan or benefits, please do not hesitate to contact Your Way Insurance Member Services at 888-777-8026. Our team is always available to assist you and ensure you have the information and support you need. Sincerely, YWI Member Services Team

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Sandra Naquin · 1 review · Verified · Experienced 2026-07-31 ·

JOSHUA WASHINGTON is the only person…

JOSHUA WASHINGTON is the only person that has ever informed me if the hospital endemic plan available through UHC ever. I mentioned to him that my heart doctor leaned to do a Pet scan & nuclear test on me & how I had to decline the tests due to not having sufficient finances to pay the co-pays on them . So, it really doesn't help to have insurance since the co-pays are unreachable for me as a disabled senior. Then, he mentioned the hospital endemity plan available which I signed up for. He also informed me that it has been costing me $32.70 per month premium for the plan I currently have for which I was not aware. Therefore, I decided to go with the plan that would increase my specialist doctor copay to $30 up from my $10 current copay. Also added the$200 available to me up to twice a year to help cover the deductable fir the testing my cardiologist wanted to do on me. I see an improvement to my plan from this chage I signed up for. I wish that I had reached a representative years ago that would have been this through with explaining all the details. Thank U for your good service & hiring competent employees like Joshua to explain all options. Thanks again & have a blessed day 🙏

Reply from Your Way Insurance2026-08-03

Thank you, Sandra, for taking the time to share your experience with Your Way Insurance. We are delighted to hear that Joshua provided such thorough and informative service. It is especially rewarding to know that Joshua took the time to explain all of your options, helping you discover benefits and plan features that better support your healthcare and financial needs. We appreciate your recognition of his professionalism, knowledge, and dedication to ensuring you had the information needed to make an informed decision. Your kind words will be shared with Joshua, and we thank you for trusting us with your coverage needs. We wish you all the best and appreciate your valued feedback. If there’s ever anything more we can assist you with, we’re here to help! Our Member Service number is 888-777-8026. Sincerely, YWI Member Services Team