Zilch USA (zilch.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I
Incognito · 4 reviews · Experienced 2025-03-31 ·
★★★★★
Halifax Barclays Natwest Lloyds santader Robotic answers they have changed to…
Robotic answers they have changed to visa ever since my card does not work and they tell me I am entered the wrong cvc number it the number they provide
It terrible you have to enable your card and it only last 2 hours before when you enable the card to shop there was no time limit it feel like a job you are not being paid for not rewards it too much hassle stick to the high street bank get rewarded through the debit card barclay Lloyds Halifax
Revolt Monzo brilliant
The customer service is only available 09 0-1800
Today is 7th April i made contact with zilch via the chat facility and got the same robotic answer that i am using the wrong cvc i am using the 3 digits provided in my app. I asked for a new card to try and resolve the problem they replied with a auto response you may be using the wrong cvc
How do I provide my details securely for you to help me
Reply from Zilch USA2025-04-01
Thanks for your review – we’re sorry to hear things haven’t gone smoothly.
Just so you know, this page is for Zilch USA, which is no longer active. We’re with the UK team and once we have your details, we’ll message you privately to help get this sorted.
We're sorry you do not feel comfortable providing your details here. Could you reach out via Facebook, Instagram or X and reference your review and issue? We would like to fix things here for you.
Y
Yazzy · 12 reviews · Experienced 2025-02-20 ·
★★★★★
If I could give 0 stars I would I…
If I could give 0 stars I would I purchased a drawer and used zilch beginning of Jan over £200 spent £150 to pay someone to assemble. The item was faulty and I’ve been going back and forth with them for over a month with no resolution! Why keep asking to send photos and videos which I’ve done! I said I want my money back or the the item parts to be resent! They said then said to arrange pick up by how is it being collected when it’s already assembled I am not paying for someone to do this again! They have shown a lack of help lack of empathy for a faulty product! USELESS AND NEVER AGAIN!
Reply from Zilch USA2025-04-01
Thanks for your review – we’re sorry to hear things haven’t gone smoothly.
Just so you know, this page is for Zilch USA, which is no longer active. We’re with the UK team and once we have your details, we’ll message you privately to help get this sorted.
So far I love this app. I haven't had any problems
Reply from Zilch USA2024-01-09
Hello Stacey, thank you for taking the time to leave a 5-star review! We are happy to hear that you are having a good experience with us, be assured that we will continue working hard to provide a fast and efficient service!
This was so simple. I love it!!!!!!!
Purchasing/ checkout from my chosen store was superb. The payback for my order was completed with ease no hassle at all divided into 4 equal payments.
Reply from Zilch USA2024-01-05
Hello Chrissy, thank you for taking the time to leave a 5-star review! We are happy to know you are having a great experience with us!
I just used Zilch for the first time and it was quick and simple, I’m very pleased!
Reply from Zilch USA2023-12-25
Hello Danielle, we are very happy to hear that you are very pleased with Zilch and that you found our product easy to use! Thank you for the 5-star review!
It was a easy process at first I was worried that my payment didn’t go through so I reached out to a representative an she talked me through the process an even confirmed that the purchase was complete. Highly recommend.
Reply from Zilch USA2023-12-18
Thank you for taking the time to leave a 5-star review and sharing your experience with our Customer Success team!
