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Money & Insurance

Zilch USA

101 reviews

4.3101 reviews
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About Zilch USA

Data updated
Website
zilch.com
Category
Money & Insurance
Location
United States · Miami
Status
Unclaimed
Replies to negative
100% (15/15)
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Is Zilch USA legit?

Zilch USA (zilch.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Melissa Morgan · 2 reviews · Verified · Experienced 2023-05-08 ·

Love this app!

fast and easy!!

Reply from Zilch USA2023-05-09

Thank you for the 5-star review! We are happy to know you had a great experience with us! Happy Zilching.

c
customer · 3 reviews · Verified · Experienced 2023-05-07 ·

Easy to use

Easy to use. No issues. Only thing is the small credit issued of $200. Maybe that changes with ti.e

Reply from Zilch USA2023-05-08

Thank you for the 5-star review! We are happy to know you had a great experience with us! Happy Zilching.

J
Jasmany Niebla · 3 reviews · Verified · Experienced 2023-05-03 ·

Very nice !!!!

Reply from Zilch USA2023-05-04

Thank you for the 5-star review! We are happy to know you had a nice experience with us! Happy Zilching.

S
SMDS · 1 review · Verified · Experienced 2023-05-03 ·

Horrible customer service

Major problems paying my balance off because of their antiquated system. Customer service is less than desirable to appropriately address all my concerns. I don’t recommend at all! Highly unorganized and their business practices didn’t help me as a consider resolve my concerns tactfully.

Reply from Zilch USA2023-05-03

We are sorry to hear you had a frustrating experience. We reached out with a link and did not receive a response. Please let us know if you encountered an issue with the link, we are always here to help.

G
Ghyncie Louis · 1 review · Verified · Experienced 2023-04-26 ·

It was quick and easy

Reply from Zilch USA2023-05-03

Thank you for taking the time to leave a 4-star review! We are glad to know you find Zilch quick and easy! Happy Zilching!

R
Ricardo King · 1 review · Verified · Experienced 2023-04-08 ·

Very good 👍 service

Reply from Zilch USA2023-04-17

Thank you for taking the time to leave a 5-star review! We are happy to hear you are enjoying Zilch.

S
Stephan McCrae · 3 reviews · Verified · Experienced 2023-04-06 ·

Great company to work with

Great company to work with. Helpful and they work very well with the consumer. Highly reccomend !

Reply from Zilch USA2023-04-13

Thank you for taking the time to leave a 5-star review! We are happy to hear you are enjoying Zilch and our service. We hope to have more stores in the future!

P
Parthenia Chaney · 2 reviews · Verified · Experienced 2023-04-01 ·

The quickness of process and the…

The quickness of process and the understanding when my identity was stolen. I’d forgotten to change the credit card info on file but they reached out and allowed me to make good on my debt and move forward.

Reply from Zilch USA2023-04-10

Thank you for taking the time to leave a 5-star review! We are happy to help our customers in a quick, efficient and sympathetic manner with any issue they may have. Happy Zilching.

F
Felicia · 18 reviews · Verified · Experienced 2023-03-31 ·

Love it got a lot of cool stuff I…

Love it got a lot of cool stuff I needed on Amazon and it’s great knowing that I can pay it back in payments at my convenience

Reply from Zilch USA2023-04-10

Thank you for the 5-star review! We are happy to know you had a great experience with us! Happy Zilching.

C
C.Love · 4 reviews · Verified · Experienced 2023-04-02 ·

Easy and Fast

It was easy to use and I like the option to be able to use Zilch anywhere and not just at certain stores.

Reply from Zilch USA2023-04-03

Thank you for your 4-stars review! We are happy to know your great experience with us! Happy Zilching 💚️

O
Orlando Miranda · 2 reviews · Verified · Experienced 2023-04-02 ·

Awesome great experience will…

Awesome great experience will definitely order again

Reply from Zilch USA2023-04-03

We are happy to hear you had a great experience with us!

R
Robert Cardona · 3 reviews · Experienced 2023-03-30 ·

This company is one of the worst out I dealt with so far imo...

This company is one of the worst out all the companies I have been with. I have had over 100 purchases over the past 8 months and have paid on time or even early on every single order I've made. I've made multiple purchases to max the the limit. I've puchased single orders for the max limit. 8 months later and the limit has not ever been raised one single time. Then they sent me an email informing me that my terms would change to paying 50% up front and pay the rest in 3 payments instead of the originally agreed 25% of the total cost upfront with the rest split into 3 payments. On their website it says that the upfront cost can vary from 25%-50% so I assume they punished me for some unknown reason. Now today I received another email informing me thwt on April 11th they will start charging us $3 if we make purchase elsewhere other than their listen vendors and consider this to still be considered their "try zilch anywhere" feature they offered for free since they first started in the USA June 2022. So far all I have see is them finding more and more ways to try and make you not even want to use the service in the first place

Reply from Zilch USA2023-06-01

Hi Robert. We sincerely apologize for the delayed response. Thank you for sharing your concerns with us. A member of the team will contact you directly.

Z
Zeeshan · 8 reviews · Verified · Experienced 2023-03-26 ·

Good company to work with.

Reply from Zilch USA2023-03-27

Thank you for the 5-star review! We are happy to know you had a great experience with us! Happy Zilching💚️

K
Kiara Hamilton · 1 review · Verified · Experienced 2023-03-17 ·

Very easy process

Reply from Zilch USA2023-03-20

Thank you for taking the time to leave a 5-star review! We are happy to hear it was a easy process.

H
Heather Ransom · 2 reviews · Verified · Experienced 2023-03-09 ·

Might try again

Difficult to use the app and get card info. Wouldn't work

Reply from Zilch USA2023-03-09

Thank you for the review and we're sorry about the inconvenience. A member of the team will contact you privately.

L
Lundon Cooper · 5 reviews · Verified · Experienced 2023-03-01 ·

I like the experience with Zilch

Reply from Zilch USA2023-03-08

Amazing! We are glad to hear you like it!

L
LaKisha Smith · 2 reviews · Verified · Experienced 2023-03-06 ·

Very easy app to use.

Reply from Zilch USA2023-03-07

Thank you so much for your review, we are happy to hear you found easy to use the app. Happy Zilching!

R
Rex Manleigh · 1 review · Verified · Experienced 2023-02-24 ·

Great app

Ease of use really

Reply from Zilch USA2023-03-06

Thank you for taking the time to leave a 5-star review! We are happy to hear you find easy to use Zilch. Happy Zilching! 💚

J
Justin Odom · 1 review · Verified · Experienced 2023-03-02 ·

I just paid off everything now I can’t…

I just paid off everything now I can’t connect my bank account

Reply from Zilch USA2023-03-02

Thank you for bringing this to our attention. A member of the team will reach out privately.

M
Michael V · 1 review · Verified · Experienced 2023-02-24 ·

Best purchase ever

So very relaxing . No hassle. Super easy . Remarkable

Reply from Zilch USA2023-02-24

Thank you for taking the time to leave a 5-star review! We are happy to know your great experience with us! Happy Zilching 💚️