For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Vehicles & Transportation

Ziprent

61 reviews

4.361 reviews
Write a review

About Ziprent

Data updated
Website
ziprent.com
Category
Vehicles & Transportation
Location
United States · Tiburon
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
70% (7/10)
Do you own Ziprent? Claim this profile for free and start replying to reviews.

Is Ziprent legit?

Ziprent (ziprent.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 70% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Shetaye Gulelat · 1 review · Verified · Experienced 2025-07-30 ·

Excellent in everything

Reply from Ziprent2025-07-31

Thank you for the kind words! We're glad to hear you've had a great experience with our team and services.

L
Liberty J. · 4 reviews · Experienced 2025-07-22 ·

I do want to acknowledge Ziprent’s…

I do want to acknowledge Ziprent’s consistent and prompt responses. I can say that they’ve done their part to clarify things when needed and respond quickly, which I truly appreciate. While I’m still waiting to be selected by a landlord, I remain hopeful and patient, and I’m willing to continue working with Ziprent in the hopes of a positive outcome. Their responsiveness gives me a sense of support through what can be a very frustrating and uncertain housing process.

Reply from Ziprent2025-07-23

We appreciate your kind review, Liberty! Thank you.

c
customer · 3 reviews · Verified · Experienced 2025-06-30 ·

Seamless search and renting experience

We had a short time to find a place and lots of constraints such as location, property type, rooms number and amenities. Ziprent had just the right place on their listings. Scheduling a viewing was easy and we ended up liking the place. The application process was perfectly organized via their web platform and we were able to complete all the steps online. The keys were waiting for us in a lockbox. Easier than ordering a pizza for movie night.

Reply from Ziprent2025-07-01

Thank you for your kind review! We're happy to hear about your experience and happy to have helped you find your new home!

A
Allyson · 1 review · Verified · Experienced 2025-06-24 ·

Good communication and overall service

Ziprent is very easy to use and overall a competitive fee compared to other property management companies. They have good communication with me and the tenants.

Reply from Ziprent2025-06-30

Hi Allyson, thank you for your review! I'm glad our staff and processes were able to meet your needs for this tenant placement. We always strive to introduce efficiency and speed to maximize our landlords' profits. We are excited to continue to work with you!

M
Michelle Bas · 1 review · Verified · Experienced 2025-06-19 ·

All representatives were very helpful

All representatives were very helpful! From the start of touring the home to ensuring the lease included required addendums, all Ziprent associates helped make the process of renting via virtual property management manageable.

Reply from Ziprent2025-06-28

Hi Michelle - Really appreciate your review! Thank you for sharing your experience.

N
Naman Upadhyaya · 1 review · Verified · Experienced 2025-06-24 ·

Michelin star experience

Michelin star experience, customers are treated very well and helped within 15 mins

Reply from Ziprent2025-06-24

Hi Naman, thank you for your review! We're glad to hear about your experience.

E
Emil Elieh · 2 reviews · Verified · Experienced 2025-06-23 ·

Quick maintenance response (usually…

Quick maintenance response (usually within 24–48 hours) Easy rental process for tenants. Best for: Landlords who want low-cost, tech-driven property management.

Reply from Ziprent2025-06-24

Thank you for your review, Emil! Happy to hear about your experience.

R
Rebecca Brogan · 2 reviews · Verified · Experienced 2025-06-20 ·

I love working with Ziprent as a…

I love working with Ziprent as a landlord. They are so very good at communication every step of the way.

Reply from Ziprent2025-06-21

Thanks so much Rebecca! We appreciate your trust and feedback.

T
Tanya Marcus · 1 review · Experienced 2025-06-12 ·

I strongly advise against using Ziprent…

I strongly advise against using Ziprent as a tenant or for property management services. My experience with the company has been deeply distressing and has caused significant harm. Ziprent erroneously reported to the credit bureaus that I was 120 days delinquent on four occasions, 90 days late once, 60 days late once, and 30 days late once. I paid my rent on time every month throughout my lease. Not a single payment was missed. As a result of this false reporting, my previously excellent credit score, consistently over 800, has dropped into the low 600s. This has led to substantial damage to my financial standing, mental well-being, and overall quality of life. Because of this inaccurate information, I am now facing housing instability. I have been forced to place my belongings in storage and have been unable to secure new housing. Several landlords have rejected my applications, and others have demanded prohibitively large deposits based solely on the incorrect data reported by Ziprent. This experience has been devastating and entirely avoidable. I urge others to proceed with extreme caution before engaging with this company.

Reply from Ziprent2025-06-24

Hi Tanya, We’re very sorry to hear about the impact this situation has had on you and fully understand how upsetting it must be. We've reached out directly to you regarding the situation to provide the below context and assistance. We want to acknowledge that an error did occur in the rental payment reporting, and we sincerely regret the distress this caused. As we mentioned in our direct communication, we took immediate steps to correct the inaccurate information and submitted the correction as soon as it was identified. We also provided you with confirmation of this correction on May 17. Please know that while we are not a credit bureau and do not control credit scores or reports directly, we understand the seriousness of any reporting errors. If you believe your credit report still reflects inaccurate data, we recommend contacting TransUnion to formally dispute the information. They can be reached at [email protected] or 1-833-458-6338. We truly regret the inconvenience you’ve experienced and hope the issue is fully resolved for you soon. If there’s anything further we can do to assist, please don’t hesitate to reach back out. Sincerely, The Ziprent Team ([email protected])

K
Ken Yokoyama · 1 review · Verified · Experienced 2025-06-10 ·

Tenant Placement Service

Ziprent provides comprehensive end to end tenant placement services from listing to lease signing. They have a dedicated and knowledgeable staff. I have used their services 3 times during the past few years and obtained favorable results each time.

Reply from Ziprent2025-06-12

Happy to hear about your experience, Ken! We look forward to continuing to work with you!

B
Bobbi Glaze · 1 review · Verified · Experienced 2025-06-10 ·

Ziprent makes it easy to make rent…

Ziprent makes it easy to make rent payments and communicate home issues with the landlord. They always respond quickly and professionally to any inquiries I have regarding our rental and utilities. They make it easy to request repairs as well. I would recommend them to both home owners renting properties and renters alike.

Reply from Ziprent2025-06-10

Hi Bobbi - Thank you for your review! We're happy to hear about your experience. We look forward to being your property manager for your new home!

S
Shreyas H · 1 review · Experienced 2025-05-02 ·

I had a great experience with Ziprent

My wife and I had a great experience leasing a condo managed by Ziprent. 1. They use technology perfectly to automate all the right things in the leasing and property management. So the process of leasing was pretty seamless and not very complicated. Very well set up for auto triggering of sms and emails for the next tasks and the website is pretty clean and clear. 2. I guess having central contact point through ziprent leasing email domain was good since we were getting relatively quick response. 3. Not having a single person to contact or talk to while going through the whole process was a little uneasy. Knowing we can text or call someone specific for our lease process is somehow reassuring. But it was not needed as such since everything went well. If there was some assistance needed, then I am guessing they have good process in place. Glad we didn’t go through that though.

Reply from Ziprent2025-06-07

Thank you for your feedback and trust, Shreyas!

S
Steven · 3 reviews · Verified · Experienced 2025-05-09 ·

Pleasant Hill

Excellent communication and professional staff. Always knew when potential tenant were going to tour the property and any feedback. This really helped make minor fixes before next tour. Also their network of repair companies is great. Good quality at reasonable prices. Everything obe would want in a property management company.

Reply from Ziprent2025-05-10

Hi Steven, thank you for your review! We're excited to continue working with you and your new tenants!

D
Drew Fischer · 1 review · Verified · Experienced 2025-05-04 ·

Easiest renting experience ever

Easiest renting experience ever. From the showing through the lease signing, each step was well laid out and responsiveness to any question was prompt and thorough.

Reply from Ziprent2025-05-04

Glad to hear the process has been seamless. Thank you for your trust, Drew!

L
Lonnie Davis · 1 review · Verified · Experienced 2025-04-24 ·

Excellent Service

From start to finish, my experience was nothing short of great! Very user-friendly system. The service was top-notch, with friendly and knowledgeable staff who made every moment enjoyable. Highly recommend to anyone!

Reply from Ziprent2025-04-25

Hi Lonnie - Thank you for your review! Happy to hear about your experience :)

M
Mariam Ayl · 1 review · Verified · Experienced 2025-03-05 ·

Ziprent made the entire rental…

Ziprent made the entire rental experience seamless. Their team was responsive, reliable, and supportive every step of the way. I truly appreciated their professionalism and efficiency. Definitely recommend !

Reply from Ziprent2025-04-22

Thank you for your kind review, Mariam! Happy to hear about your experience.

S
SHIRLEY · 4 reviews · Verified · Experienced 2025-04-01 ·

They worked with us through the whole…

They worked with us through the whole process. Very courteous and so helpful. Made us feel great and like we were important. Meant alot.

Reply from Ziprent2025-04-22

Thank you for your kind review!

C
Customer · 2 reviews · Verified · Experienced 2025-04-08 ·

Great service and value

Very happy with the service. The team works quickly to help landlords fill their vacancies and they are on top of all the threads all the time. On top of that, the flat fee pricing model and no obligation contracts are amazing. Overall, great service and value.

Reply from Ziprent2025-04-20

Thank you for your valued feedback! Glad you had a great experience.

K
Kasey · 5 reviews · Verified · Experienced 2025-04-16 ·

Second to none with this staff 👏🏼👏🏼👏🏼

Reply from Ziprent2025-04-17

Appreciate your review, Kasey!

k
kayla Tijerina · 1 review · Verified · Experienced 2025-04-12 ·

From the very beginning from

From the very beginning from Doing the application, from Uploading documents, to paying everything has been so smooth and easy. Very organized and I love it!

Reply from Ziprent2025-04-13

Thank you for your feedback, Kayla! Happy to hear the process was smooth. We appreciate it.