ZOX (zox.la) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
A
April M. · 3 reviews · Experienced 2026-06-03 ·
★★★★★
I am a lifelong customer of Zox!
Zox has phenomenal customer service! When my package went missing in transit, I contacted them to let them know and within 24 hours they had responded kindly and shipped me a new order. Their bracelets are of good quality, and I just love the uplifting messages I get when I tap my phone to the chip in the bracelets. I’ve been going through a rough time here recently, and these messages are a good reminder that I am worthy of love and compassion. Between that and their customer service, I am a lifelong customer!
I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the current issues with the USPS work slowdown, they might want to reconsider using USPS as a delivery option. Well even without asking ZOX sent me the items that USPS lost and used FedEx to send the order. The person I spoke to at ZOX was friendly, helpful, and very customer-service oriented. I am extremely impressed with the customer service and will be a repeat customer due to the wonderful way I was treated and my issue was resolved. I highly recommend ZOX!
