ZOX (zox.la) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My ordering experience was so easy. I had sent my purchase as a gift. It had been reported as not making it. When Zox found out, they personally started checking into it. I discovered it had been delivered in the meantime. Nevertheless, I was so impressed by the quick check, work to get the issue resolved, and the personal service. I will be a repeat customer for myself soon!
After receiving two bracelets, I noticed one was "stuck" to the outer plastic packaging. After some persistent tugging, the bracelet came free but some of the threads came loose. After contacting the company, they quickly and graciously sent a replacement. I truly appreciate ZOX and love their mission. They practice the positivity and kindness that their bracelets offer!
Zox has been my favorite go to for watch bands ever since I found them in 2023! Recently, I ordered a new watchband for myself on a weekend not realizing that the address was set for a friend’s house I had sent some bands and bracelets to for a friend and her daughters a few years ago- Zox answered promptly and fixed the issue outside of business hours so it would come to my house very quickly. They are always so nice to deal with and I absolutely LOVE their bands. My favorite are the dragons. 🥰 thank you, guys! Great job!
I love these bracelets! They are comfortable, attractive, and quickly give you a positive message with a quick tap of your phone. When I did have an issue with a bracelet and contacted ZOX, their response was immediate, thoughtful and more than satisfactory. I love this caring company and their products!
My bracelet which I love stopped working. I messaged customer service and had a response within an hour. I was sent a $15 gift card to purchase a new one. Outstanding customer service and wonderful products! Love love!!!
They were very fast fixing my problem I love all there different design I just wish more of the watch band were more interactive
I've gotten several bracelets for friends and family. I also got the "Love Wins" watch band and like it very much. Their customer service is top notch and your products are first rate.
Fantastic company . Lovely products. My order got lost in the post . They were amazing and gave me a gift card so I could order another. They are brilliant
I had an issue with my shipping. My issue was handled promptly and quickly. Thank you Zox
I received an empty envelope with no merchandise in it. The post office stamped that it arrived like that. I sent an inquiry with pictures and my order was quickly refilled and on the way. Customer service was great. Thank you, Zox!!
I love every bracelet, that is personal to each person I give it to...sharing God's words with friends is such an awesome gift!
The outstanding customer service was the best! Also I love all my bracelets 💕 ! When I need uplifting I just look at my wrist! Also make great gifts!
This company is amazing! I've ordered several times and always receive the correct items, in good condition, and timely. Their Customer Happiness Department has great communication. I appreciate the service they provide us by selling uplifting, encouraging, and positive messages - especially their bible verse items. In a world that seems chaotic, this is refreshing. Thank you Z0X!
Customer service answered my question very quickly.
Great product and fantastic costumer service. They stand behind their product, 100%!!
An amazing company filled with compassionate individuals who provide beautiful products. By the way, I don’t know how my husband’s name got in the mix, but my name is Bonnie and I’m the happy customer!🤭
I somehow damaged one of my bracelets. And it was all warped. I emailed asking for ideas on how to fix it. Zox instead shipped me a new bracelet. Wonderful customer service
I only received half of my order, and the half I received was damaged. Customer service at Zox responded to my email in just a few hours and resent my original order with a different carrier. Excellent customer service and why I will continue to buy from this company. Thank you.
Excellent customer service. Rectified the problem immediately. Very attentive and responsive to the situation. Love Zox and their products. Would purchase from them over and over again.
102 reviews matching