ZOX (zox.la) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
T
Tm Jay · 1 review · Experienced 2026-06-01 ·
★★★★★
First off their customer service goes…
First off their customer service goes beyond just being great, I find their service exceptional. It takes them no time at all to answer any questions you may have. Secondly I love their product. I have purchased many bracelets as gifts for my friends. They just love the whole concept as well. What I enjoy is when they receive theirs, they purchase them as gifts for their friends. The one and only issue I have, is I feel my bracelet faded a bit. But to be expect as I wear it everyday. If your even slightly thinking of purchasing their product I would tell you won't be disappointed or
dissatisfied.
Every Zox product I have ordered has exceeded my expectations. I had one minor issue once, and the customer support was quick to remedy the issue. So thankful for this company.
C
C D · 2 reviews · Experienced 2026-08-01 ·
★★★★★
Great customer service
Had small issue with shipping it was taken care of and customer service went above and beyond
Awesome product
Responded to my email very quickly! Added the adapter I needed for free. They went above and beyond for me. Fantastic customer service! And that’s very rare anymore!
I was very pleased with customer service. After I explained my situation, the person was very helpful in making sure that my problem was handled to my satisfaction.
Love all my zox. The fast & quick shipping is the best. Thank you for such a great experience with this company. The family stories & customers sharing, you make us a big family. These bracelets boost my day & many more people's.
Lovely items although if you live in the uk like me then be prepared for a fairly long wait for whatever you order to arrive. The quality is worth the wait though I’ve just done my 3rd order
K
Kay · 1 review · Experienced 2026-08-01 ·
★★★★★
I got three dog themed bracelets
I got three dog themed bracelets. I just lost one of my dogs so I love the bracelets that are interactive with notes for grief and healing. I had a question about the bracelets and customer service responded quickly.
My wrist is under 6 so I ordered a small. It's a little snug but they are stretchy and loosen up a bit. Nice product.
D
Donna Dwyer · 1 review · Experienced 2026-07-27 ·
★★★★★
Very good company
Very good company. They truly do stand by their product and fix any issues that may come up. Nice to do business with a trustworthy company
S
STEVEN KATZ · 3 reviews · Experienced 2026-07-31 ·
★★★★★
I i've had my bracelet for about three…
I i've had my bracelet for about three or four months.And I love it, I use it all the time.I ordered 1 for
my brother.I made a mistake when I was ordering and they were able to fix the problem.And get it shipped to the right address.These people are just phenomenal.The bracelets are great.I will definitely use them if I ever need another one
I love Zox and have ordered several times. I’m always super pleased with my purchase! This last order got lost in the mail. I let them know and they were super fast at responding and had another on the way same day! Also, the customer service person was just super nice! Thanks again!
I've been a Zox customer for many years now. I absolutely love the bracelets and have many. They are true to size, have beautiful scenes, and great inspirational quotes. I love that it reversible so you can either show off the beautiful scenery or show the quote. It's teaching me to be positive with myself. I also love customer service, they are easy to get a hold of and do every thing they can to make the process smooth. I will be a customer for life!
J
Jennifer Wahl · 3 reviews · Experienced 2026-07-30 ·
★★★★★
I absolutely love my ZOX
I absolutely love my ZOX interactive bracelets! Not only are they beautiful and comfortable to wear, but each one carries a meaningful reminder that makes it feel extra special.
What really impressed me, though, was the amazing customer service. The team was friendly, responsive, and genuinely cared about making sure I had a great experience. It's so refreshing to support a company that stands behind its products and truly values its customers.
If you're looking for a unique bracelet with a positive message and a company that goes above and beyond, I highly recommend ZOX.
I love my bracelets and watch bands! Best customer service I have ever dealt with! Very prompt response and extremely helpful when I needed to switch out bracelets that didn't quite fit.
