Zox is excellent
Zox has always been quick to respond to any questions or concerns, and has always resolved any issues. They have a fantastic product and great selections, as well as wonderful customer service.
About ZOX
Data updated- Website
- zox.la
- Category
- Beauty & Well-being
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (3/3)
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Is ZOX legit?
ZOX (zox.la) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Extremely happy
I purchased two of the BETA metal charm bracelets and when I got them the charm was in the wrong position. I emailed customer service and within a day I had easy directions to correct it. I would definitely recommend this brand to all my friends and loved ones! The bracelets are beautiful and fit many different wrist sizes.
My Favorite Bracelets
I've ordered from them three times, and each order has been wonderful. Great bracelets that hold up well being worn every day. They keep their color and shape well after being washed. Customer service is very responsive and helpful. This is a great company that I will continue to order from for a long time.
Love Zox 💕
Excellent service and fast delivery. The bracelets I purchased are so nice. They are made well and the selections are unique.
I've only ever had wonderful…
I've only ever had wonderful experiences with ZOX. PLUS I love the interactive wrist bands 😁
I can't say enough about the customer…
I can't say enough about the customer service I received after my favorite band stopped scanning, they went way above and beyond to replace it and make sure I felt heard and that they resolved the issue, will definitely be ordering more.
Problem Solved Quickly
First of all, Zox makes wonderful products. I really like their watchbands. They are not only comfortable to wear, but the colors and artwork is beautiful and they are meaningful with a message. I recently needed assistance with ordering a watchband. I contacted them and they were quick to solve the problem. Great customer service.
Always love shopping with them!
They have always been wonderful and the sweetest and fastest customer service! Always love their products and they ship quick!
Love this product
Love this product! I bought one for sooo many family members and friends!
Above and beyond service
I had not ordered the adapter that I needed and couldn't figure out how to attach the band. When I asked about attaching the band they sent me a video of how and when they discovered I was missing they adapter but had subsequently ordered on they refunded my money for that. Above and beyond other companies in my opinion.
Zox bracelets are wonderful
I have ordered numerous interactive bracelets from Zox and I love them. So do my adult kids. If something goes wrong they make it right fast and effortlessly. You have to appreciate a company that truly stands behind their products!
Order error on my part
I has ordered the wrong size bands for watch as a gift and when I sent in a ? About returning, they credited me same day so I was able to order the correct size. Awesomeness
Great product and customer service
They made sure a bracelet is getting shipped to me after in the rain my quit working. The sayings really help for every possible feeling. They truly care about their customers
Stellar service
Stellar service, prompt responses, and they treat you like family. :)
Great customer service overall
Great customer service overall. Will order from this company again!
Absolutely amazing customer service
Absolutely amazing customer service. Love my Zox bracelets. Great material, holds up very well. Have had a few of mine for years.
AMAZING COMPANY, AMAZING PRODUCTS!!!!
This company is amazing. I love ALL (well, 99.9%) of their products. I would recommend Zox to LITERALLY ANYBODY!! I am constantly getting compliments on my straps and even my apple watch bands now! Their Customer Service is TOP NOTCH, you seriously CANNOT find another company with better customer service than Zox, it's OUT OF THIS WORLD! They reply as fast as possible and give you THE BEST possible resolution to your problem, that sometimes you weren't even expecting! One downside I MIGHT say is that MAYBE so many people are ordering that my orders take a while to get to me (at least longer than they used to a year or more ago), BUT I am NOT 100% sure if that is on Zox OR the SLOW POKE Postal Service... Either way, I have ALWAYS been 100% satisfied with EVERY Zox purchase I have ever made, and I expect that to continue! Oh, and I LOVE the sustainability features of their products! The wristbands are made out of recycled water bottles!!! It doesn't get any better than that!!!! And they last like FOREVER! LOVE, LOVE, LOVE, LOVE ZOX!!!!
Very helpful
Very helpful. Quick to respond and easy to work with.
Recommend company
I had contacted the company after my package was lost, which was not their fault- It was the carriers fault. They were completely understanding of the situation and had issued me a refund. I've ordered from them one other time, years ago. This time I had ordered a watch band, their poducts are simply amazing and inspiring. Their products will always have a special place in my heard. Definitely recommend this company.
My sister had bought me one of the…
My sister had bought me one of the bracelets after my husband was diagnosed with pancreatic cancer. The bracelet had stopped interacting w/my phone after a short amount of time. I wasn't sure if they'd really stand behind their product but I contacted the them and they did! It's so nice to find a company that has awesome products backing them! Thank you very much!! I'll be back to purchase more from them!