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Events & Entertainment

Zumbamboo

61 reviews

4.561 reviews
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About Zumbamboo

Data updated
Website
zumbamboo.com
Category
Events & Entertainment
Location
United States · Sheridan
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
86% (6/7)
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Is Zumbamboo legit?

Zumbamboo (zumbamboo.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 86% of negative reviews. Last updated 2026-08-10.

What people say

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Stephanie · 2 reviews · Experienced 2026-07-28 ·

Great customer service ….when I…

Great customer service ….when I received my order baby could barely fit in it…. They are sending a larger size at no charge and allowing me to keep original

Reply from Zumbamboo2026-07-29

Thank you so much for your kind feedback! We’re really glad we could help make things right for you. We hope the new size fits your little one perfectly, and it means a lot to us that you’re happy with the resolution. If you ever need anything else, feel free to reach out anytime. Thanks again for your support!

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Jackie Rizzo · 1 review · Experienced 2026-06-26 ·

My grandson loves the baseball pjs

The personalized baseball pjs are adorable and high quality . The company seems very customer service oriented as well.

Reply from Zumbamboo2026-07-27

We’re really happy to hear that you love the personalized baseball pajamas and their quality. It means a lot to us that you noticed our customer service as well. We always do our best to support our customers. We truly appreciate your support and hope to serve you again in the future.

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Dana Frack · 1 review · Experienced 2026-07-20 ·

Great customer service

Great customer service! Thought there was an issue with my quantity of my order. They checked the shipment and reassured me that there were multiple packages. I got the rest of my order in a timely manner. I really appreciated the quick response!

Reply from Zumbamboo2026-07-26

Thank you so much for your kind feedback! We’re really glad we could assist you and provide clarity on your shipment. It’s great to hear that everything arrived safely and on time. We truly appreciate your support and look forward to serving you again!

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Meghan Guthrie-Baker · 1 review · Experienced 2026-07-23 ·

Great customer service

Reply from Zumbamboo2026-07-25

Thank you so much for your kind words! We’re really happy to hear you had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again soon.

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ldak · 3 reviews · Experienced 2026-07-17 ·

The products they have are high quality…

The products they have are high quality and very cute styles and prints! The fabric is very soft and easy on little ones' skin.

Reply from Zumbamboo2026-07-23

Thank you so much for your kind words. We’re delighted to hear that you love the quality, styles, and prints of our products. It means a lot to us that the fabric feels soft and gentle on your little one’s skin, that’s exactly what we aim for. We truly appreciate your support and hope you continue to enjoy our products.

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Molly S · 1 review · Experienced 2026-07-19 ·

World Cup soccer pajamas

I ordered 2 sets of World Cup soccer pj’s for my grandsons. They are so cute and soft, and delivery was within the timeframe confirmed. My 8 year old grandson loves them and the 2 year old seems happy with them too - not much of a talker yet!

Reply from Zumbamboo2026-07-23

Thank you so much for your kind words! We’re absolutely delighted to hear that your grandsons love their World Cup PJ sets. It means a lot to us that you found them soft, cute, and delivered on time. We hope they continue to enjoy wearing them!

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Annie Newman · 2 reviews · Experienced 2026-07-21 ·

I've tried every bamboo brand out there and Zumbamboo is the clear winner.

The price point, the print selection, and the fabric weight are all perfect. It's the sweet spot of luxury and practicality. I don't buy any other brands now. My nursery is 100% Zumbamboo and I'm proud of it!

Reply from Zumbamboo2026-07-21

Thank you so much for your amazing feedback! This truly means the world to us Your support and trust really motivate us to keep improving and bringing the best for you and your little ones. Thank you again for being such a valued customer!

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Lori Logue · 1 review · Experienced 2026-07-20 ·

Great experience with this company

Great experience with this company! The quality of their clothing for my grandchildren is wonderful. I would highly recommend

Reply from Zumbamboo2026-07-21

Thank you so much for your kind words We’re truly happy to hear that you love the quality of our clothing for your grandchildren. Your recommendation means a lot to us and really motivates our team to keep doing our best! We hope to have the chance to serve you again soon

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Amy · 3 reviews · Experienced 2026-07-18 ·

I ordered a personalized baby blanket…

I ordered a personalized baby blanket and the middle name was spelled wrong. So I contacted them about it and at no questions asked they are replacing it for me. I would highly recommend Zumbamboo for all your little ones needs. Great company to work with. Thanks Zumbamboo for making me HAPPY 😊

Reply from Zumbamboo2026-07-21

Thank you so much for your kind words We’re really sorry again about the name issue, but we’re so glad we could make it right for you. Your support and recommendation truly mean a lot to our team! We hope you and your little one will love the new blanket. If you ever need anything else, we’re always here for you!

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Katie L · 1 review · Experienced 2026-07-19 ·

The pjs are so soft and the print is…

The pjs are so soft and the print is adorable.

Reply from Zumbamboo2026-07-20

Thank you so much for your kind words! We’re so happy to hear that you love how soft the PJs are and that you find the print adorable that truly means a lot to us! We hope you continue to enjoy them, and please don’t hesitate to reach out if you ever need anything.

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Katy Franklin · 1 review · Experienced 2026-07-19 ·

I ordered a quilted blanket on July 1st…

I ordered a quilted blanket on July 1st and 19 days later am still waiting for it to be completed and shipped. Every time I reach out to them, they do email back quickly but most of the emails are just explaining that it takes time for their high-quality product and how lucky I will be when I receive it and how it will be worth the wait. I was also given a timeline of how long it would take to make and ship my product and it is already past that timeline by 4 days. I was also sent an email 9 days ago saying my item was "almost ready" and according to the emails has been in the "final" and "quality control" stages for over 5 days. I cannot get an actual answer from them as to when my product will ship. 3 weeks is an absolutely unacceptable amount of time for a product not to have shipped yet.

Reply from Zumbamboo2026-07-20

Thank you for your honest feedback, and we’re truly sorry for the frustration this experience has caused. We completely understand how disappointing it is to wait longer than expected, especially when the timeline shared has not been met. Our quilted blankets are made-to-order and go through multiple stages, including quilting and detailed stitching, which can sometimes take longer than anticipated. That said, we recognize that your order has exceeded the expected timeframe, and this is not the experience we want for our customers. Please rest assured that we are actively following up with our production team to expedite your order and get it shipped out as soon as possible. As soon as it is dispatched, you will receive a tracking update immediately. We truly appreciate your patience, and we’re committed to improving both our communication and turnaround time moving forward. If you’re open to it, please reach out to us directly with your order details so we can prioritize your case further. Thank you again for bringing this to our attention.

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Sarah · 1 review · Experienced 2026-07-18 ·

Great customer service

I had an issue with the shipment and they sent me a replacement. Great customer service. I also love the quality of the zippy. Can’t wait to see my little one in it all the time!

Reply from Zumbamboo2026-07-19

Thank you so much for your kind words We’re really glad we could resolve the issue and that you’re happy with the replacement! It truly means a lot to us to hear that you love the quality of the zippy We hope your little one looks absolutely adorable in it. We’re sure they will! Thanks again for your support and for trusting our store

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Morgan Dickerson · 1 review · Experienced 2026-06-22 ·

Poor turnaround on purchase

Cannot comment on the quality of product as it has yet to be received but Absolutely ridiculous to charge $10 plus for shipping just to have an order placed on June 22nd and almost a month later has still not been received. A month between ordering and delivery is unacceptable. Take better care of your customers.

Reply from Zumbamboo2026-07-18

We’re truly sorry to hear about your experience and completely understand your frustration regarding the delivery time. For orders under $80, the economy shipping fee is $6.90, which is a carrier fee. We do not profit from this charge. That said, we understand that the overall wait time has not met your expectations, and we sincerely apologize for the inconvenience caused. We’re actively working on improving our processing and shipping times to provide a better experience for our customers. Thank you for your feedback. It truly helps us do better, and we appreciate your understanding.

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Sharon Nocero · 1 review · Experienced 2026-07-13 ·

Customer Service is exceptional

Customer Service is exceptional! Very cute pajamas and good quality. I would order from them again very pleased with them.

Reply from Zumbamboo2026-07-18

Thank you so much for your kind words. We truly appreciate it! We’re so happy to hear you love the pajamas and had a great experience with our customer service. It means a lot to us that you’d order again! We look forward to serving you again soon. Thank you for your support!

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Elianna Newman · 3 reviews · Experienced 2026-07-17 ·

The double zipper doesn't bunch up under the chin like other brands do.

This is a small detail but a big deal! Other zippies always poke my baby in the neck, but Zumbamboo has a little fabric guard that actually works. He stays comfortable and protected. The zipper itself is also very high quality and smooth.

Reply from Zumbamboo2026-07-18

Thank you so much for sharing this. We’re really happy to hear your little one is comfortable and protected! That zipper guard is something we pay special attention to, so it means a lot to know it’s making a real difference. We’re also glad you’re loving the smooth, high-quality zipper! Your feedback truly means a lot to us, thank you again for your support!

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Darlene Falzo · 1 review · Experienced 2026-07-12 ·

Love these super soft pajamas!

The pajamas I ordered were super soft and my granddaughter absolutely loves them! Customer service was very quick to respond as well with any questions I had for them. I would definitely recommend these pajamas!

Reply from Zumbamboo2026-07-17

Thank you so much for your kind words! We’re absolutely delighted to hear that your granddaughter loves the pajamas and that you had a great experience with our customer service Your recommendation truly means a lot to us. It really motivates our team to keep doing our best! We look forward to serving you again in the future!

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Kathleen Sassolino · 2 reviews · Experienced 2026-07-14 ·

Excellent Customer Service

Ordered the pasta PJ's for my grandchildren. After placing the order realized I made a error. Contacted the company, they responded quickly and were able to change my order. Customer service was VERY HELPFUL. Have ordered from them before, the material is soft, stretchy and well made. The design is adorable and everyone loved them!!

Reply from Zumbamboo2026-07-16

Thank you so much for your kind words! We’re really happy to hear that our team was able to assist you quickly and get your order updated without any trouble. It means a lot to us that you’ve ordered from us before and continue to trust our products. We’re especially glad to know your grandchildren loved the pasta PJ’s that truly makes our day! Thank you again for your support. We look forward to serving you again in the future!

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Bella CamMeloLiyah · 1 review · Experienced 2026-07-15 ·

I love the covertible rompers with my…

I love the covertible rompers with my children’s name god says I am very beautiful

Reply from Zumbamboo2026-07-16

Thank you so much for your kind words! We’re so happy to hear that you love the convertible rompers with your children’s name that makes them even more special Thank you again for your support. We hope to create more pieces you’ll love in the future!

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proud gram · 1 review · Experienced 2026-07-01 ·

The bamboo sleepers are soooo soft!!

The bamboo sleepers are soooo soft!!! I ordered the wrong size & emailed them & they emailed me back quickly & they are supposed to be sending another size. Great customer service!!

Reply from Zumbamboo2026-07-16

Thank you so much for your lovely feedback! We’re so happy to hear that you love how soft the bamboo sleepers are that’s exactly what we aim for We’re also glad our team could assist you quickly with the size exchange. Your satisfaction means a lot to us, and we truly appreciate your support! We hope the new size fits perfectly, and we look forward to serving you again soon!

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Ann · 2 reviews · Experienced 2026-07-07 ·

Great quality pjs

Great quality pjs! Really impressed. And to be honest even better customer service . The shipping did take a little longer but not a huge deal.

Reply from Zumbamboo2026-07-15

Thank you so much for your kind words! We’re really happy to hear that you love the quality of the PJs and had a great experience with our customer service We also truly appreciate your understanding regarding the shipping time. As a small team, we’re always working to improve both our production and delivery speed. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. We’re always here to help!