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Joerg Fritsch

Netherlands

2 Reviews
2 Reads
0 Useful

2 reviews

Chuwi

Never again a CHUWI

Bought a HiPad Pro 2021 on Aliexpress. When it came a 1.5cm wide area from left to right in the middle of the screen was not touch sensitive. Wrote Allianz warranty, but they did not respond. Wrote CHUWI, but they wrote me back that there is no issue. They requested a film. I made a film, but they responded that they still see no issue and I should admit that I have simply changed my mind. Now, this was not the case and I filed a dispute on Aliexpress. Aliexpress dispute decided that I can return the item and will get a full refund plus the seller will pay the postage. CHUWI did not show any help in arranging shipment or postage. So I paid postage (24.5 EUR) myself. When I submitted the tracking details the Aliexpress website said that tracking is not supported (although it is perfectly supported). I have to wait now 30 days until Aliexpress will look at this again to decide if I can get my money back. So until now: Paid the tablet, paid the import tax, paid the return postage but I have NOTHING.

2021-08-30
dresslily

2 kledingstukken, beide te klein

Ordered two Jeans in my usual size. Did not know that the products will b e delivered out of China. Both Jenas were way too small (provided photos to the seller). Asked how I can return them. Seller provided an RMA address in China and it cost me 29 EUR to return them. I provided the tracking number to the seller. However seller is only inclibed to refund my money in several weeks when they could verify that the goods are in good shape. So altogether: spend 100 EUR for nothing. Given the circumstances I believe that it would be more than fair to refund the money once the shipping number of the RMA has been provided.

2018-03-12