United States
Unable to reply to Ciciful response to my review from September 1, 2026 in the public thread regarding an item I paid for on August 1, 2026. Seven weeks late I have not received the item. They say it is stuck in customs. I live in an apartment in nyc. It shouldn't be hard to find. Please elevate this issue. Please respond to my post/ email me or call me. Let's get this figured out. 7 weeks later no item. No refund.
Ordered 2 items for $80.67. The cost was charged to my credit card 4 weeks ago. The items never arrived. I have emailed Ciciful 3 times and I got no response to any email. I replied to the email they sent me with the order confirmation : support-mail.ciciful.com. Wouldn't let me enter the @ where the - is for the exact email address in this window. But I simply replied to the email they sent me. The phone number provided to my credit card from the company 1-647-380-3127 does not work.