United States
They make a simple cleaning request an exercise in complete futility. It's either the entire house or nothing. Then they make it difficult to pick your own leads trying to pick them FOR you. I don't want someone who's only done 4 jobs recommended instead of someone who's done 60 with great reviews. Who are they trying to serve? The client or themselves?
The app is horrid. You can pick what songs you want on the computer but not on the app??? Nobody goes to online music over radio to only be allowed to hear their music on shuffle. It's bad enough I have to listen to commercials, but to have to listen on shuffle is adding insult to injury. And the subscription price is way more money than it's worth. Now they add even more insult to injury by forcing songs on you that aren't even on the chosen playlist marking them as "recommended". If I want your recommendation I'll ask for it!! Spotify is sinking and I'm jumping ship.